Dear Olga,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be friendly and that you enjoyed the breakfast during your stay.We apologize if there was any disappointment regarding the room upgrade. Our team endeavors to accommodate upgrade requests whenever possible, although it depends on availability and other factors. Your comments will be shared with our management to ensure we continue to improve our services.We appreciate your valuable insights and hope to have the opportunity to welcome you back, ensuring a more enjoyable experience that better reflects the quality and standards we aim to deliver.Best regards,

Thank you for your positive feedback! We're glad to hear you had a great stay at our hotel. We look forward to welcoming you again soon! Best regards

Thank you for your feedback, Christiane. We appreciate your positive note about our location. We apologize for the inconvenience you experienced with the carpets. We take cleanliness seriously, and we'll address this issue immediately to ensure a more pleasant stay for our guests in the future. Your input is valuable to us, and we hope to have the opportunity to improve your next visit.

Thank you, Annette, for taking the time to share your positive experience with us! We're delighted to hear that you had a great stay and that our staff made you feel welcome. It's wonderful to know that you enjoyed the room upgrade and found it beautiful. We aim to provide a comfortable and pleasant stay for all our guests, especially those traveling before a flight. Safe travels, and we hope to welcome you back in the future!

Thank you for your positive feedback! We're glad to hear you had a pleasant stay at our hotel. We look forward to welcoming you again soon! Sincerely,

Your stay at the hotel was a truly enjoyable experience. We greatly appreciate the fact that you noticed and valued the exemplary cleanliness of the room. Our team always strives to provide a comfortable and hygienic environment for our guests. Additionally, we're pleased to learn that the hotel's proximity to the airport was convenient for you. Thank you for choosing our hotel, and we hope to welcome you again in the future.

Dear SabrinaThank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable.Best regards

Dear TingThank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.We are sorry to hear about the issues you had with our bathroom. Please accept our sincere apologies. Your feedback will be shared with our Maintenance Manager to ensure that this was an isolated issue that is corrected moving forward.On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We hope to welcome you back to our hotel in the near future for yet another great stay.

Dear Mr. ShamiWe are really sorry to hear that you did not enjoy the experience in our to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Dear LudmilaThank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.Best regardsBest regards

Dear Ms. Janaina,Thank you very much for choosing to stay with us at Smy Lisboa and taking the time and care to leave us your kind review.We are very glad to understand our staff did a brilliant job during your stay!We hope we will be able to welcome you, once again!Kindest regards,

Dear Mr. A.,Thank you very much for choosing to stay with us at Smy Lisboa and taking the time and care to leave us your kind review.We are very glad to understand you appreciated our cleanliness, comfort and food!We hope we will be able to welcome you, once again!Kindest regards,Teodora StratulatReservations Dep.

Dear Mr. Matthew,Thank you very much for choosing to stay with us at Smy Lisboa and taking the time and care to leave us your kind review.We are very glad to understand your experience with us was so pleasant, from the treatment of the staff to the location of the hotel.Nevertheless, we will surely consider your suggestion on the variety of the breakfast. Thank you for your honest feedback!We hope we will be able to welcome you, once again!Kindest regards,Teodora StratulatReservations Dep.

Dear Mr. Bhavna,Thank you very much for choosing to stay with us at Smy Lisboa and taking the time and care to leave us your kind review.We are very glad to understand you've had a pleasant stay with us, where the attention of our staff stood out. We can see, however, you were able to notice a few maintenance issues, that we will carefully take into consideration, alongside with the management.We hope we will be able to welcome you, once again!Kindest regards,Teodora StratulatReservations Dep.

Dear guest, Thank you very much for the great punctuation given to our hotel after your stay with us. We hope to we will have the chance in welcoming you again in Lisbon and at the hotel Smy Lisboa. Kind regards Isabel Ferraz Manager

Dear guest, Thank you for your feedback regarding your recent stay in Occidental Lisboa. Further to your comments, please note that our location is in city center but not in the old part, there could be that bitter sweet sensation of being in the heart of Lisboa, but not on busy streets, like any other country capital, some times there could be some unexpected night life. Our apologies regarding our Sky bar being closed, since it is situated on top floor, due to weather conditions, we normally advice our guests to use our ground floor bar. We are grateful to see that our staff was according to your expectations, we were hoping that our service could make the difference, nevertheless, it would be great, to receive a new visit from you in our Hotel With our best regards

Dear Dave, Firstly we thank you for the preference given to the Hotel Occidental Lisboa. What an extraordinary review, thank you for sharing your experience! I will share your comments with our team as I am sure they will be proud to know that they made a diference on your experience at the Hotel Occidental Lisboa. Regarding the size of the rooms we have different typologies with different sizes. We hope you can visit us in the near future and try another type of room that is sure to please you more. Kind Regards

Dear Dave, Firstly we thank you for the preference given to the Hotel Occidental Lisboa. What an extraordinary review, thank you for sharing your experience! I will share your comments with our team as I am sure they will be proud to know that they made a diference on your experience at the Hotel Occidental Lisboa. We hope you can visit us in the near future and try another type of room that is sure to please you more. Kind Regards

Dear Guest, Firstly we thank you for the preference given to the Hotel Occidental Lisboa. What an extraordinary review, thank you for sharing your experience at the Hotel Occidental Lisboa. We hope you can visit us in the near future. Kind Regards,

Dear Brandon Greetings from lisbon Firstly we thank you for the preference given to the Hotel Occidental Lisboa. All in all we are very glad you were satisfied with your stay at the Occidental Lisboa, especially regarding: level of comfort and staff friendliness. Regarding the carpet and walls, we are working on it but until the low season its not possible in most of the rooms but some of them already been changed. We apologize for any inconvenience these situations may have caused to you. Hopping to welcome you back in our beautiful city and Hotel Occidental Lisboa. Best Regards,

Dear Dave, Firstly we thank you for the preference given to the Hotel Occidental Lisboa. What an extraordinary review, thank you for sharing your experience! I will share your comments with our team as I am sure they will be proud to know that they made a diference on your experience at the Hotel Occidental Lisboa. We hope you can visit us in the near future. Kind Regards

Dear Benito, Thank you for taking the time to post your amazing review about your stay at Occidental. We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. We pledge to always be attentive to details and your recognition means a lot to us .So we hope to have the honor of welcoming you back to Occidental Lisboa Kind regards,

Dear Guest, We want to thank you for take time to share your experience with Hotel Occidental Lisboa. although it pleased you, it is a pity that you did not leave a few comments so we could analyze and improve situations that did not meet your expectations. We sincerely hope to receive you again in the near future.

Dear Guest, Thank you for taking the time to post your amazing review about your stay at Occidental Lisboa. We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. We pledge to always be attentive to details and your recognition means a lot to us. So we hope to have the honor of welcoming you back to Hotel Occidental Lisboa. Kind regards

Dear Nelson, Thank you for taking the time to post your amazing review about your stay at Occidental Lisboa. We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. We pledge to always be attentive to details and your recognition means a lot to us. So we hope to have the honor of welcoming you back to Hotel Occidental Lisboa. Kind regards

Dear Annette, Thank you for taking the time to post your amazing review about your stay at Occidental Lisboa. We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. We truly appreciate your kind comments on our helpful staff, the cleanliness and facilities of the rooms. As our team pledges to be always attentive to details, your recognition means a lot to all. It would be a great honor to welcome you back to Occidental Lisboa in a future stay. Kind regards,

Dear Guest, Thank you for taking the time to post your amazing review about your stay at Occidental Lisboa. We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. As our team pledges to be always attentive to details, your recognition means a lot to all. It would be a great honor to welcome you back to Occidental Lisboa in a future stay. Kind regards,

Dear guest, Thank you for taking the time to post your amazing review about your stay at Occidental Lisboa. We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. We pledge to always be attentive to details and your recognition means a lot to us. Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back to Occidental Lisboa. Kind regards

Thank you so much for taking your time for this lovelly review. We hope to see you again in a near future. Best Regards

Dear Ashling, Thank you very much for choosing to stay at Occidental Lisboa and for taking the time to post your kind words about our rooms. It would be a great honor to welcome you back to Occidental Lisboa in a future stay. Kind regards,

Dear Guest, Thank you very much for your lovely review, At Occidental Lisboa, we try harder every day, Comments like yours, let us know that we are on the right path With our best regards

Dear Guest, Although we sincerely regret your disappointment with your stay in our hotel Occidental Lisboa, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests experience among us. We are sorry that the hotel category and services such as room or breakfast, did not match what you perceived during your stay. We will continue to work towards changing this perception through our efforts and service-minded spirit. Nevertheless, we aprecciate your comments regarding our location, and we hope you give a chance to prove what Occidental Lisboa service is really all about, best regards

Dear Guest, Thank you for taking the time to post your amazing review about your stay at Occidental Lisboa. We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. We truly appreciate your kind comments on our location. As our team pledges to be always attentive to details, your recognition means a lot to all. It would be a great honor to welcome you back to Occidental Lisboa in a future stay. Kind regards, Front Office Manager – behotelisboa

Dear guest, Thank you for taking the time to post your amazing review about your stay at Occidental Lisboa We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. We truly appreciate your kind comments on our location and housekeeping. As our team pledges to be always attentive to details, your recognition means a lot to all. It would be a great honor to welcome you back to Occidental Lisboa in a future stay. Kind regards,