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Reviews of Quinta dos Machados - Countryside Hotel & Spa

4 out of 5
Quinta dos Machados - Countryside Hotel & Spa
Estrada Nacional 8 Barras, Gradil, Mafra

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 53 reviews" "
Rating 8 - Good. 24 out of 53 reviews" "
Rating 6 - Okay. 5 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 0 out of 53 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. We loved the baby lambs in the forest.
Stayed 1 night in Oct 2023

6/10 Okay

Jane

Travelled with partner, Travelled with group
The rooms are way too small. I’ve already upgraded my room but still tiny. Can barely get around. Also no mini bar no safe. The machine at the gym did not work for me, tiny gym no free weights. Steam room didn’t work well neither. Friendly staff but service can be slow at their restaurant. Also lunch doesn’t serve until 1pm which is quite late already plus we had to wait almost one hour for our meal to come the first day we arrived. The pool at the property is nice but the water is icy cold. I wouldn’t jump in unless I’m into ice bath plunge.
Stayed 2 nights in Sep 2023

10/10 Excellent

Emerik

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2023

10/10 Excellent

Hilary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous. Pool was wonderful. Beautiful grounds. Very friendly and helpful staff. Highly recommended!
Stayed 2 nights in Jul 2023

10/10 Excellent

paul L

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot!
Stayed 1 night in Jun 2023

8/10 Good

goncalves

Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Quinta dos Machados on 28 Sept,2021
Dear Guest, Thank you so much for your feedback. We hope to have the pleasure to receive you again in our Beautiful Hotel. Sincerely, Quinta dos Machados

10/10 Excellent

Kirill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Quinta dos Machados on 31 Aug,2021
Dear Kirill, Thank you so much for your feedback. We hope to have the pleasure to receive you again. Sincerely, Quinta dos Machados

8/10 Good

Ardon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
We stayed with a large group for our wedding. The breakfast was ok but the pool and location were perfect
Stayed 2 nights in Aug 2021
Response from Quinta dos Machados on 31 Aug,2021
Dear Ardon, Thank you so much for your feedback. We hope to have the pleasure to receive you again. Sincerely, Quinta dos Machados

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
Not as good as I thought
The bed is too soft, like sleeping on a water bed... and the food really isn't that good. The steak I had was like rubber.. standard very mediocre...
Stayed 1 night in Jul 2020
Response from TP on 6 Aug,2020
Dear guest, Thank you very much for your preference and comment. We are sorry that you were not completely satisfied, our standards are much higher than those you refer. We leave the challenge for you to visit us again, with the guarantee that you will change your less positive opinion. Quinta dos Machados, Nature, Love & Relax

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from TP on 13 Jul,2020
Caro Orlando, Muito obrigada pela sua apreciação no seguimento da estadia na Quinta dos Machados,Nature, Love & Relax Esperamos a sua próxima visita. Quinta dos Machados, Nature, Love & Relax

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room,very clean and well decorated; all good
Stayed 1 night in Sep 2019
Response from TP on 13 Jul,2020
Dear Guest, Thank you for your apreciation it was a pleasure to welcome you to our magical place. We hope to see you again soon. Quinta dos Machados, Nature, Love & Relax

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay but average breakfast
Lovely location and refurbished rooms! Breakfast should have some more options
Stayed 1 night in Apr 2019
Response from TP on 13 Jul,2020
Thank you, it was a pleasure to welcome you to our magical place. We hope to see you again soon. Quinta dos Machados, Nature, Love & Rela

10/10 Excellent

Annie, tampa, florifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel nestled in a nature park
My friends and i were looking for a place to stay on our way from Porto before Lisbon and we were pleasantly surprised. Wished we could have stayed longer. The hotel has a new section that is very modernized and an older section with the original home from the 1700s. The older home is beautiful but you should be forewarned that there isn’t an elevator to the second floor. If you have lots of bags its a small inconvenience. There’s a nature park, restaurant, and spa. The grounds are beautiful, and made us wish we could stay longer to explore the area. Lovely hotel! The location is 10 minutes from A1 and 10 minutes to downtown Manfra.
Stayed 1 night in Apr 2018

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small changes to achieve 5star review
nice staff, good people, everyone very welcoming, some younger staff needs more training. restaurant offers nice food but is not that great value. need to fix the plumbing issue that made the flats smell so badly. also a nicer TV would be good
Stayed 3 nights in Jul 2017

8/10 Good

David, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant rural location and great staff
Superb staff were great help with travel emergency. Wedding party enjoyed new & old style accommodation. Good restaurant with reasonable pricing.

4/10 Poor

Nicholas, London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel but chaotic check and service
We stayed for a wedding at another venue nearby. The service was disorganised and chaotic and they struggled to cope with the guest changeover. We asked for an early check in as we have a baby and they promised to do their best. They said our room would be ready by 1.30pm. They then gave our room accidentally to another party with the same surname. Waited another 40 mins. Due to a private party, their only restaurant was closed and they weren't able to provide any food or refreshments. It was a hot day and this added to our frustration. We were finally allocated our room and started to rush to get ready. The shower was faulty and only produced boiling hot water. I called reception and waited. Then decided to have a go at forcing the thermostatic valve on the shower. I managed to force it round and finally the temperature of the water reduced enough to have a shower safely. The plug in the sink was also defective and prevented us from bathing our baby. Standard rooms do not have air conditioning nor ceiling fans. To me, this is unacceptable in a hot country like Portugal. I asked for a portable fan and they were vague about it. They then appeared to tell us there was a problem with the drains and we had to move. We had to repack and move our bags ourselves to the second room. The lift was faulty so I had to carry our pram and luggage up a steep flight of steps. This was one of their new air conditioned rooms which was a welcome relief from the sweltering heat.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointed
We expected a calm and restful night. Instead we had to travel about 9 Km to the next town to find a place to eat since the restaurant was not serving any dinner. Also, breakfast buffet was very very poor.

8/10 Good

M, Bristol UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming well situated Rural Turism
We had a great time here, lovely helpful staff and fantastic value for money with a out of season deal which included the use of a newly built spa. The XVII century converted farm buildings have kept their charm but have been modernised to provide a comfortable stay. There's a guest lounge (with TV, Games and where breakfast is served) in the old olive pressing room and the old wine making room has be turned into a conference/wedding venue where you can still see the huge stone tanks. There's enough outdoor space for a walk, moning jog or just to enjoy the gorgeous portuguese sunshine. As it was winter we didn’t use the outdoor pool but the area looked really nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not where I Thought
I learned a painful lesson about using Hotels.com for Portugal. Villages and Regions can have the same name. So, when I arranged for this place, I thought I was staying in the town of Mafra, while I was actually 13 km away. The hotel itself was pretty nice, though I am unsure if it was air conditioned, not an issue since Portugal was unseasonably cool. The breakfast was nice.

8/10 Good

Márcia and Adam, Portuguese and British

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon Night and no surprises :(
Hotel was good, however we informed the hotel (3 days in advance) that was our honeymoon night, and we did not receive any special treatment (flowers, champagne, our a small chocolate with a card). Disappointing ....

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

DANIEL

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

CHRISTOPHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable
Au calme. Décoré avec style. Bon petit déjeuner.
Stayed 1 night in Oct 2023

6/10 Okay

Carla

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Jean-Luc

Stayed 2 nights in Aug 2023

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Flavia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Salomé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

aurelien

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bel endroit
Chambre spacieuse , lit confortable , restaurant cosy et bon Piscine agréable Spa petit et pas très chic Amabilité de l’accueil à revoir : aucun sourire , on nous regarde pas .
Stayed 1 night in Aug 2022

10/10 Excellent

João

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortável no campo.
Quarto espaçoso e bastante confortável. Boa decoração. O espaço envolvente é bastante bom e a piscina parece ser agradável (não usei).
Stayed 1 night in Sep 2021
Response from Quinta dos Machados on 4 Oct,2021
Estimado João, Agradecemos a sua preferência e o seu feedback relativamente à sua estadia connosco. Esperamos ter o prazer de o receber no nosso Lugar Encantado! Obrigada e votos de um dia feliz, Quinta dos Machados

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle parenthèse nature
Une belle parenthèse nature, calme, agréable, dans un bel environnement. Equipements un peu limités (dans la chambre, gym,....). Literie trop molle. En revanche, excellent restaurant et petit dej.
Stayed 2 nights in Sep 2021
Response from Quinta dos Machados on 28 Sept,2021
Dear Julien, Thank you so much for your feedbac. We hope to receive you again in our Enchanted Place. Sincerely, Quinta dos Machados

10/10 Excellent

Maria

Stayed 2 nights in Jul 2021
Response from Quinta dos Machados on 31 Aug,2021
Dear Maria, Thank you so much for your feedback. We hope to have the pleasure to receive you again. Sincerely, Quinta dos Machados

8/10 Good

GABRIELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foram muito simpáticas as funcionárias, fizeram com que corresse tudo bem. Fomos com criança que se sentiu sempre bem e um cão que também foi muito bem tratado 😊 Fizemos um picnic preparado pela quinta e correu lindamente. Únicos reparos: o pequeno almoço podia ter mais quentes (feijão, tomate) e as espreguiçadeiras da piscina podiam ser melhores, são desconfortáveis
Stayed 2 nights in Jul 2020
Response from TP on 4 Aug,2020
Cara Gabriela, Obrigada por ter escolhido a Quinta dos Machados para uns dias de descanso em família. Os pic-nic nos nosso bosque são sempre um ponto alto da estadia, sem dúvida. Esperamos ver-vos em breve novamente. Quinta dos Machados, Nature, Love & Relax

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Natureza e Pirilampos!
Local muito agradável, no meio da natureza, o verdadeiro ponto forte deste local. A quinta é enorme, e dispõe de tudo para um seguro e verdadeiro contacto com a natureza. Ideal para quem procura este tipo de turismo. Estivemos alojados em finais de junho, e foi MUITO FÁCIL encontrar pirilampos, algo que é cada vez mais raro. Basta sair do restaurante até à pequena varanda sobre a ribeira mesmo em frente, e logo aí pudemos visionar dezenas de pirilampos. A quem se quiser aventurar para zonas mais escuras, como nós fizemos (sempre junto à Ribeira), a quantidade aumenta substancialmente, proporcionando um lindíssimo espectáculo bioluminiscente! Óptimo pequeno almoço. Piscina boa num espaço agradável. Como pontos menos positivos, a refeição que comemos no restaurante (jantar) foi sofrível, e o nosso quarto era demasiado pequeno e não tinha AC. Há várias tipologias de quartos, convém explorar bem as opções antes de escolher. No geral, uma boa experiência.
Stayed 1 night in Jun 2020
Response from TP on 23 Jun,2020
Estimado Sérgio, Muito Obrigada pelo seu comentário. É verdade aqui a natureza mostra o ar da sua graça e os pirilampos que apenas aparecem em locais de ar sem poluição, são, sem dúvida um espectáculo maravilhoso. Temos, como diz, várias tipologias de quartos, uma ala mais tradicional e outra mais moderna, Volte a visitar-nos, experimente outra tipologia de quarto - sabia que os nossos quartos são todos diferentes? e volte ao nosso restaurante "Cantinho dos Sabores" que prometemos irá alterar a sua opinião menos positiva. Foi um prazer tê-los connosco Quinta dos Machados, Nature, Love & Relax

10/10 Excellent

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fenomenal
Stayed 1 night in Feb 2019

8/10 Good

Cleide Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um Spa tranquilo, bonito e adequado as necessidades da minha família durante a viagem. O hotel oferece opções mais saudáveis no café da manhã. Adorei
Stayed 1 night in Dec 2018

10/10 Excellent

João Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel refúgio campestre em Mafra Portugal
É uma execelente opção para hospedagem para quem procura um local relaxante uma decoração contemporânea. Desde a recepção tiveram o zelo para trazer aromas que remetem o campo, com mensagens na parede que remete algum significado, a preocupação na excelência no serviço, um café da manhã saboroso, foi tudo incrível .
Stayed 1 night in Dec 2018

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito agradável
Estivemos na Quinta dos Machados para um casamento. A área é bonita e muito agradável, quartos rústicos e confortáveis. Pequeno almoço delicioso.
Stayed 1 night in Jun 2018

8/10 Good

Aline

Liked: Cleanliness
Disliked: Room comfort
Só vale a hospedagem se você tiver um evento lá
Instalações antigas sem reforma .. sem tomadas próximas a cama ... cheiro de mofo... dificuldade para acessar com malas ... nenhum isolamento acústico , se ouvia tudo dos quartos próximos ... blackout da cortina Tb não fechava adequadamente ... café da manhã na média
Stayed 1 night in Jun 2018

10/10 Excellent

Edie Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espetacular
Passamos apenas uma noite no hotel, mas mesmo assim foi excelente nossa estadia. O hotel é uma mistura de muito bom gosto do antigo com o novo.

8/10 Good

Pedro Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente para escapadela de fds
Excelente hotel rural para descanso e relaxamento. Área envolvente enorme e com múltiplos pontos de interesse.

8/10 Good

Irene, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooie Quinta in rustige omgeving.
Vanuit de rustige omgeving kan je gemakkelijk met de auto de vele stranden, dorpjes en Lissabon bereiken.Personeel is erg aardig en behulpzaam. Hef hotel is een prachtig verbouwde Quinta met een nieuw gedeelte. Dat er een nieuw gedeelte was werd ons pas duidelijk bij aankomst. Wij kozen juist dit hotel vanwege het oude gedeelte maar kregen helaas een kamer in het nieuwe. Uitzicht op de achterkant van het gebouw was vreselijk, dus op het balkon zitten was geen optie.Kamer klein maar goed. De kamer werd elke dag goed schoon gemaakt. . Elke dag schone handdoeken. Er is een spa met turksbad aanwezig in bet complex.Massages etc zijn mogelijk. Het restaurant is een prettige ruimte waar een goed buffet ontbijt wordt geserveerd. Wel een beetje klein voor het aantal gasten zodat je af en toe moest wachten voor een beschikbare tafel. Dat zelfde gold ook voor een eventueel diner. Er was weinig afwisseling in het menu. Kwaliteit van het eten was prima. Het personeel was bijzonder aardig.
Stayed 13 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ok, good experience. Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Stayed 1 night in Jul 2017

6/10 Okay

Maria Clara, Cannes

Disliked: Staff & service, room comfort
Muito caro para a que é !
Achei muito caro para a qualidade e serviços!

8/10 Good

elder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Carla, Évora

Liked: Cleanliness, staff & service, property conditions & facilities
A estadia foi agradável. A limpeza e a decoração do quarto eram muito boas. o pequeno-almoço também. Apenas como nota menos positiva, o tamanho bastante reduzido do quarto.