Breakfast area

Reviews of Residencial Duque de Saldanha

3 out of 5
Residencial Duque de Saldanha
Avenida Defensores de Chaves 23, 4º Esq, Lisbon

Reviews

6.4
Rating 10 - Excellent. 9 out of 61 reviews" "
Rating 8 - Good. 18 out of 61 reviews" "
Rating 6 - Okay. 14 out of 61 reviews" "
Rating 4 - Poor. 14 out of 61 reviews" "
Rating 2 - Terrible. 6 out of 61 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Islam

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Amazing location, friendly stuff (Thanks Pedro). But the room is very poor. Leaking sink, that was never fixed till we left (5 nights) even though we informed them 10 min after we arrived. And the room cleaning was not at all good, sometimes they don’t even change the towels. If you are looking for a low cost option in a nice area, it works. But i know i am not going back.
Stayed 5 nights in Dec 2023

4/10 Poor

Eugene

Disliked: Staff & service, amenities, property conditions & facilities
The room was about as basic as it could possibly get. A bed, shower and toilet. All minimal. Room is advertised as having an elevator, which we needed. The elevator was not functional and looked like it was not going to be repaired.
Stayed 2 nights in Sep 2023

8/10 Good

Mahit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good apart from the shower missing a door to close it, so most of the water was in the bathroom.
Stayed 1 night in Jul 2023

4/10 Poor

Mohammadtaghi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room bathroom, very noisy. Not worth of money for single person
Stayed 5 nights in Sep 2020

4/10 Poor

Jeff

Disliked: Staff & service, property conditions & facilities, room comfort
needs a facelift!
I was very disappointed. Expected a decent stay, to get to my room I had to go through the laundry room, the internet was nearly nonexistent, they wouldn't take my credit cards, girl pretended the machine didn't work. Other guests were very noisy around midnight, staff often not available.

4/10 Poor

Sonja, Seattle

Disliked: Staff & service, property conditions & facilities
Additional charge for 2nd person??
I was unhappy at check in when they tried to charge extra because I had a friend with me that might have stayed one of the 2 nights I was booked. The room was booked and payed for by me if I chose to share the bed with my friend for one night I don't think that should cost more. Especially when I pulled up a new booking on my phone and there was no price difference in booking for one or two persons.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon holiday
Unfortunately Residencial Duque de Saldanha wasn't what I expected. It was my first time in Lisbon and I should have booked a proper hotel. This is a place to lay your head at night and nothing else. The shower was nice but the bed was uncomfortable. My room was next to the laundry room, so I had a noisy stay. I won't stay there in future and I won't recommend it either. However, Lisbon was great!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant view and near to metro.

10/10 Excellent

Ronie Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização e equipe muito educada e local tranquilo próximo a muitos pontos importantes e shoppings da cidade.
Stayed 6 nights in Jan 2024

6/10 Okay

Xavier

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Chambre à côté de la reception trop bruyante (4ieme étage). Des receptionnistes parlant très fort au téléphone (appels personnel ?) une grande partie de la journée. Impossible de se reposer en journée. 1 jour (sur 6) la xhambre n'a pas été faite.
Stayed 6 nights in Jan 2024

6/10 Okay

MARCIO

Liked: Cleanliness
Razoavel mas bem localizado.
Bem localizada. Quarto limpo. Bom banheiro. Mas tv ruim e a energia falhou durante a noite.
Stayed 2 nights in Dec 2023

4/10 Poor

Eduardo

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Juan Diego

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar con instalaciones viejas, el baño es demasiado pequeño, se inunda la ducha, las sabanas sucias, las almohadas desgastadas, hasta cucarachas encontramos, una experiencia horrible, no lo recomiendo para nada
Stayed 2 nights in Dec 2023

10/10 Excellent

Tainar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência, lugar agradável e silêncioso.
Ótima localização, foca perto do metrô e possui mercados próximos! Lugar calmo e silencioso, anfitrião bem solicito, consegui fazer o check in antes do horário. A varanda é o charme do quarto, com uma vista muito boa para tomar café da manhã e apreciando a cidade.
Stayed 3 nights in Nov 2023

6/10 Okay

Ana Sofia

Stayed 1 night in May 2023

6/10 Okay

Angel

Stayed 3 nights in Apr 2023

8/10 Good

José Sousa

Stayed 1 night in Mar 2023

2/10 Terrible

Yineth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
muy cochinos, solo usamos 1 noche el peor hotel no tenia calentador no lo recomiendo a nadie
Stayed 3 nights in Mar 2023

10/10 Excellent

Horario

Stayed 1 night in Feb 2023

8/10 Good

Stein-Erik

Stayed 1 night in Feb 2023

4/10 Poor

Niels Bo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2022

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Estuvimos 7 noches y fueron tranquilas, de día salíamos casi todo el día así que no sé si será igual. fue agradable y esta muy bien comunicada con buses y metro. Algo no muy bueno era que el aire acondicionado no funcionaba y el primer día quisieron cobrar un tipo de impuesto por servicios aunque ni hay algún tipo de servicio adicional, además ese día no había agua caliente y fue por esto que no nos lo cobraron
Stayed 7 nights in Aug 2022

8/10 Good

Mirka

Travelled with family
Liked: Cleanliness, staff & service
This accommodation was situated close to the good traffic connections to the airport and the city of Lissabon, which was our reason to choose it. Although the receptionist was a substitute without English language skills, she did all the best to make our stay enoyable and to serve us well and we felt our stay cosy and safe. Simple choice, when you only need a place to stay overnight with good traffic connections and without luxury services.
Stayed 1 night in Apr 2022

6/10 Okay

Alberto

Disliked: Amenities, property conditions & facilities
Rien avoir avec les photo le chambre trop petit, le salle de douche couller du l' eau par tout.
Stayed 4 nights in Feb 2022

8/10 Good

Carole

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2021

6/10 Okay

Daniel

Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

MichaelA., Schwarzwald

Liked: Cleanliness, staff & service
Gutes Preis-Leistungsverhältnis. Es war sauber, und das Personal war freundlich. Mir ist nichts negatives in den 7 Tagen aufgefallen.
Stayed 7 nights in Sep 2020

10/10 Excellent

José Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy comodo por precio y calidad buena atencion
Stayed 1 night in Aug 2020

10/10 Excellent

Carolina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simpático e confortável
Stayed 1 night in Jun 2020

6/10 Okay

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities
Ao lado do metro.
Aproximidade com o metro era excelente, fácil acesso aos pontos turístico, local seguro. O quarto extremamente simples, diferente do que tinha visualizado na foto no momento que fechei a estadia. Corredor extremamente barulhento, com pessoas passando a todo momento, batendo portas, conversando, a porta do elevador ao soltar batia e fazia um barulho e chegou a me acordar algumas vezes durante o período da minha hospedagem. No quarto que fiquei, localizado no segundo andar, banheiro bem pequeno, havia um vazamento em que toda vez que tomava banho aparecia água perto do armários, dentro do quarto. Local bem simples, funcionários atenciosos. Indico para quem busca facilidade de acesso aos lugares de Lisboa.
Vista da varanda do quarto.
Stayed 7 nights in Feb 2020

6/10 Okay

Pablo

Travelled with group
Liked: Cleanliness
Suficiente pero lo imaginaba mejor.
Son dos pisos en un edificio de la zona de Saldaha, muy cerca de la casa de la moneda. La verdad es que me lo imaginaba más independiente y con mejor estética, pero bueno, cumple para dormir en él (a mis hijas no les gustó). El baño de nuestra habitación era muy pequeño y construido "a posteriori" sobre un entarimado. Moverse a pie hasta la Plaza del Comercio o la zona de Belem supone un paseo muy largo.
Stayed 2 nights in Dec 2019

8/10 Good

Jessé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisboa, minha segunda casa
Hotel simples, mas bem localizado. Staff muito preparado.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2019

8/10 Good

António

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019

8/10 Good

sonia

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

8/10 Good

geraldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito boa a acomodação
Stayed 1 night in Sep 2018

4/10 Poor

Mario

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
posizione eccellente arredamento quasi inesistent.
Rubinetterie divise fredda/calda lavabo e bide., mancanza di riscaldamento e biancheria pulita ma rozza.
Stayed 4 nights in Nov 2017

8/10 Good

José Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia calma.
Ambiente calmo e quase que não se dá pela presença dos funcionários.
Stayed 1 night in Nov 2017

8/10 Good

Hugo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Adequate hotel, very convenient for town centre.
Not special but adequate for price, very handy for town centre. Bathroom plumbing needs some attention!
Stayed 5 nights in Sep 2017

4/10 Poor

Letizia, Ferrara

Disliked: Cleanliness, property conditions & facilities, room comfort
In un anonimo palazzo condominiale in centro
Personale cortese ma servizi di pulizia camera e biancheria dei letti decisamente da migliorare
Stayed 3 nights in Jun 2017

4/10 Poor

Ricardo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Residencial limpa mas muito antiga, quarto de banho muito fraco. Luz do quarto muito fraca. Sossegado, perto do metro.
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Elisabeth

Liked: Cleanliness, staff & service, room comfort
Boa mas um bocadinho barulhento

8/10 Good

fabio

Liked: Cleanliness

4/10 Poor

Nuno Cardoso

Liked: Cleanliness
Disliked: Room comfort

2/10 Terrible

fanta, cesena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
orrenda struttura scarsamente curata
Bagno inaffrontabile, microscopico, senza bidet, senza prodotti e con porta a soffietto sgangherata. Tapperella della finestra della stanza rotta, muro della stanza scrostato e camere microscopiche, in due non ci si muove.

4/10 Poor

Lino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort