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Reviews of Wheal Tor

3 out of 5
Wheal Tor
Caradon Hill, Pensilva, Liskeard, England

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 103 reviews" "
Rating 8 - Good. 31 out of 103 reviews" "
Rating 6 - Okay. 18 out of 103 reviews" "
Rating 4 - Poor. 6 out of 103 reviews" "
Rating 2 - Terrible. 10 out of 103 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great venue, we had a rocking party, great music, food, should have booked en-suite, not glamping, at our age!!!!! All good, lovely situation, drive in could do with a filler!!
Stayed 1 night in Sep 2023

8/10 Good

Ming Keung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

jayne

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really warm welcome and staff
Stayed 1 night in Feb 2023

10/10 Excellent

Simon

Stayed 1 night in Feb 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, friendly staff, nice and clean.
Lovley location, the views were beautiful. We stayed for one night as our family live locally. Very clean, great breakfast and friendly helpful staff. Will definitely book again.
Stayed 1 night in Jan 2023

10/10 Excellent

Miss Abigail J

Liked: Cleanliness, staff & service, property conditions & facilities
👍

10/10 Excellent

K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views
Thank you, it is a fabulous location with amazing views and brilliant staff. Will definitely be coming back again to stay in the future
Stayed 1 night in Sep 2022

10/10 Excellent

Nigel

Stayed 1 night in Sep 2022

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from the restaurant
View from the window
Stayed 1 night in Jun 2022

10/10 Excellent

Karen N.

Liked: Cleanliness
Glamping
Lovely place to stay altho weather not good so was bit uncomfortable as no entertainment for us owners were lovely first time in the hospitality sector so a lot to learn but it’s a great place to stay if your a rambler or even workman that need a place to put their head down for the night food was excellent and reasonably priced would love to do it again but in warmer weather
Stayed 4 nights in Oct 2021

8/10 Good

Louise

Liked: Cleanliness, staff & service, room comfort
Great last minute stay!
Everyone was very friendly, they had only been there a few weeks and recognised they had a lot to do. But the friendly staff/ owners could not of been more accommodating and it is a great location, stunning views and great for walking. They were so accommodating we were able to stay an extra night! Sadly I damaged my car on leaving hitting a pot hole to avoid some sheep, but completely my fault!
Stayed 2 nights in Sep 2021

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, new owners are very helpful and friendly.
Stayed 3 nights in Sep 2021

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay at Wheal Tor. Would highly recommend. Be careful when reading old reviews. The new owners have only been there a few weeks, and they are wonderful. We had a problem with our booking (my fault). Charlotte went above and beyond to rectify.
Stayed 2 nights in Sep 2021

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, lovely hosts!
Stayed beginning sept. Hosts couldn’t be anymore welcoming, we have tricky dietary requirements and the owners went totally above and beyond to ensure we had a good stay. The hotel room was clean, lovely to have decent sized mugs! The woodland view was lovely. Some bits of the room were a little tired but nothing a lick of paint won’t hurt! Food was delicious and hot, and very quick too. Slept really well, the outside door was a bit noisy when people came in but apart from that lovely and quiet. Overall had a lovely stay and would definitely return!
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2021

6/10 Okay

shafeeq

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Jevie

Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was fun but the web pictures are SO misleading!
The owners were brilliant. So lovely and welcoming with lots of advice for trips out etc. We felt let down with the glamping pod, the pictures and description on the website are rather misleading. We didn't expect, just a shed with a couple of beds, a table, only 1 plug socket and a dirty kettle (brown stains inside and grime and dust on top) And a roller blind that was obviously broken and didnt cover the whole window... Also the stable door did not have a lock to keep the top and bottom doors together so opening and closing was a little tricky as the door kept trying to close as well. The small heater did keep the pod warm and cosy and the beds were comfortable. We slept comfortably and well, listening to the rain hammer on the roof (which was comforting sounds for us) The breakfast was underwhelming, the pastries were lovely but the undercooked sausage was worrying... When we were offered a "Full English" we did expect more than 1 sausage, 1 bacon rasher, 1/2 raw tomato with herbs on top, 2 eggs and a cold burnt piece of toast. We adored the sheep having free roam of the place and even though the road leading up was difficult to maneuver with potholes everywhere, it was a nice view to say goodbye to on our way out. A beautiful place to have a hotel and glamping pod campsite. Just needs a little love and attention in some areas. Would like to say thankyou to the lovely owners for being so understanding when we checked in just after 9pm and we DID enjoy ourselves!
Stayed 1 night in Jul 2021

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund required
We arrived and trek through sheep droppings everywhere greeted and immediately told their was a problem with the hot water and offered some pliers to try and adjust it. Upon entering room 2 the musty damp smell hit you before being greeted by 60,s decor 2 different types of carpet and mould all around base of shower. We sat in the room for no more than 20 minutes before deciding it would be better to make the six hour drive home than risk any health hazards that we felt could come from an obviously uncleaned or sanitised room. I understand that lack of guests due to covid is financially crippling but that should not reflect in standards going forward. We would not recommend this place to anyone.
Stayed 1 night in Jul 2021

6/10 Okay

Anthony

Liked: Staff & service
The hotel has a great location but the approach road leading to the hotel is in a diabolical condition (terrible potholes) which could cause damage to normal road cars.
Stayed 1 night in Jun 2021

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country style feeling
If you looking to stay and enjoy beauty of nature, this is the place to stay! Don't be surprised that Sheeps can get you up in the morning, there is no built in shower or toilet in the room, so don't expect luxury stay... expect different feelings, enjoy the views, fresh air and calmness..... We loved staying there. Kids where happy as could even run with the sheeps lol.
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Friendly service, but beds were really uncomfortable.
Stayed 1 night in May 2021

4/10 Poor

Amrit

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid room 8 until they sort it
Was charged an additional £10 on arrival despite ringing ahead, no mention of a charge on booking. Checked in late at night, the room was very cold with only an 800w heater to use. Plug socket was hanging off the wall, the mattress was broken and a strong smell of damp in the room which has caused a chest infection. Signs of mould in the bathroom also. The sound proofing is not very good and could hear the occupants of the room upstairs thudding around and talking. Over priced at £100 for the night, the room was sub standard, I informed the hotelier in the morning and other than a bemused look no action taken. The other rooms might be nicer but this one needs sorting, the location is beautiful but unfortunately that room should not be let out.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Quirky Hotel right on Bodmin Moor. Beds & lines were comfy & clean. My son loved watching the chickens & sheep.
Stayed 2 nights in Aug 2020

8/10 Good

Kirsty, Somerset

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location was superb - absolutely stunning views. Room was basic but fine. It was a good size with a comfy bed. There was a slight hint of dog/damp but we opened a window and it soon went. Food in the bar was delicious too. The bar did shut early but that was fine as tbe landlord mentioned it. Pot holes leading up the hotel could be a problem in the dark.
Stayed 3 nights in Aug 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not clean breakfast was the same al morning the baps shrank, asked to clean the room they give us the hoover
Stayed 5 nights in Aug 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2020

2/10 Terrible

Vytautas V.

Disliked: Cleanliness
was a surprise
get separate house for 6 persons. but possible just for 4. have to fit there. toilet outside. shower somewhere else more far. not traveling to much but this was worst stay so far..
Stayed 1 night in Jul 2020

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
star
Everything good many thanks will return
Stayed 1 night in Jun 2020

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Was clean, comfortable and well priced
Stayed 1 night in May 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Upon arrival the access is not suitable for anyone who may have mobility issues I was then given the key to my room which on arrival looked clean enough Then when the bathroom was used the toilet handle broke off which meant I was using the toilet while I was out I had no signal at all for the tv despite moving the Ariel around I personally wouldn’t stay here again nor would I tell friends or family this was an enjoyable place to stay
Stayed 1 night in Feb 2020
Response from Maxine on 17 Feb,2020
we would have been very happy to have moved you to another room if you had come to see us with this issue , we had no idea the toilet wasn't working until the housekeeper went to do the changeover and had an unpleasant full toilet to clean , the handle has now been repaired and is in full working order , the tv arial was a simple thing to amend if you had let us know you had a problem with reception , our staff are always on hand to address these sort of things if they arise .we did suggest because of your mobility you took the car directly to the entrance so you were all on one level for your own comfort but you stated that you had already took your bags to your room , so we did offer support when you requested it

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Middle of no where, which is what we wanted. At the end of your day, no need to venture any further, just unwind in the bar. If you require food, you need look no further.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

I messaged you and the venue as soon as I received confirmation that I had made an error and would not be going there, and I booked another hotel - the one I thought I had booked in the first place. Pleas refund me!
Stayed 1 night in Nov 2019
Response from bill on 27 Nov,2019
when you contacted us our staff member informed you you had to contact our booking partner to cancel your booking as we have no ability to cancel it sorry

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are the kindest, they looked after me very, very well and couldn't do enough. Truly went above and beyond. The place is beautiful too and beds are comfy.
Stayed 2 nights in Oct 2019

6/10 Okay

Ellie

Liked: Property conditions & facilities
Disliked: Cleanliness
Hobbit house
We arrived at the entrance ans all i can say is you need a 4x4 to get up the road! The potholes are so big it was like being on a rollercoaster! So we arrive at check in and there were no staff to be seen for a good 5 minutes! Eventually the girl came out and she was really nice and chatty ans showed us to our hobbit house. When entering the floor was a bit dirty and it smelt really musty. The blind was so broken it would just roll itself down to the floor. Put all of this aside ans the area is really nice. I would return there though.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tired fittings/windows poor condition/shower very poor condition
Stayed 1 night in Sep 2019

10/10 Excellent

Berni

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Location location location was absolutely fantastic, but ....rooms was really dated. But one way or another I'll be more than happy to stay once again . Kids loved this place
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well if you like to surround yourself in the woods, greenery and peace , this is it. There is a fireplace. Parking no problem. So far so gooooooood!!!!!!
Stayed 2 nights in Sep 2019

8/10 Good

Olivia

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Beautiful and Rustic
This place is so beautiful! I think rustic is the best word, yes the driveway is basically just one massive pothole, and the communal shower block could do with a bit of a refurb, but the scenery is beautiful. We walked to the top of the hill and you genuinely cannot hear a single car! The staff were so friendly and helpful, and our breakfast was delicious and very reasonably priced. I would definitely recommend as an alternative to camping, just don’t go there expecting a 5 star hotel.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lovely hotel, friendly staff. Secluded and love the way the farm animals roam free on the grounds. Parking can be a little frustrating when busy but we found a spot most of the time. Not close to shops so if you are without a car it’s a bit of a trek. Rooms are small but very clean and the bed was incredibly comfortable. Shower and toilet were sparkling and the shower itself was lovely to use. The only gripe was that the WiFi didn’t work down our end of the hotel and the television reception was poor. Food was very good though and actually wished I stayed a little longer. Overall very good!
Stayed 3 nights in Aug 2019

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

STEPHEN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WELL WHAT CAN I SAY AFTER OVER 20YEARS ON THE ROAD THIS IS ONE OF THE WORST PLACE I HAVE EVER STAYED. The room was very run down . I WOULD NOT ADVISE ANYONE TO STAY. BAD IS NOT THE RIGHT WORD.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The view is fantasitc. Price was good too. We were in the family room and the windows were not so good. Bed was comfy and great welcome.
Stayed 2 nights in Aug 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019