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SureStay Hotel by Best Western Karinga Motel

3.0 star property
Hotel in Lismore with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Karinga Motel

Terrace/patio
Exterior
Dining
Lobby
TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Housekeeping
  • Laundry

Room options

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About the area

Map
258 Molesworth Street, Lismore, NSW, 2480

Getting around

  • Lismore Station - 13 min walk
  • Lismore, NSW (LSY) - 4 min drive

About this property

SureStay Hotel by Best Western Karinga Motel

Property highlights
At SureStay Hotel by Best Western Karinga Motel, you can look forward to a terrace, dry cleaning/laundry services and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a front desk safe
Room features
All guest rooms at SureStay Hotel by Best Western Karinga Motel boast comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with digital channels
  • Wardrobes/cupboards, patios and fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: AUD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:00 PM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately AUD 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Karinga Lismore
Karinga Motel
Karinga Motel Lismore
Surestay By Karinga Lismore
Karinga Motel SureStay Collection by Best Western
SureStay Hotel by Best Western Karinga Motel Hotel
SureStay Hotel by Best Western Karinga Motel Lismore
SureStay Hotel by Best Western Karinga Motel Hotel Lismore

Frequently asked questions

Does SureStay Hotel by Best Western Karinga Motel have a pool?

Yes, this property has an outdoor pool.

Is SureStay Hotel by Best Western Karinga Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Karinga Motel?

Self-parking is available for a fee.

What time is check-in at SureStay Hotel by Best Western Karinga Motel?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Karinga Motel?

Checkout is at 12:00 PM.

Where is SureStay Hotel by Best Western Karinga Motel located?

Situated in Lismore, this hotel is 28.5 mi (45.8 km) from Tallow Beach and 30.7 mi (49.4 km) from Wategos Beach. Lismore Station is 13 minutes by foot.

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SureStay Hotel by Best Western Karinga Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 115 out of 259 reviews
Rating 8 - Good. 100 out of 259 reviews
Rating 6 - Okay. 31 out of 259 reviews
Rating 4 - Poor. 9 out of 259 reviews
Rating 2 - Terrible. 4 out of 259 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

Ckean and comfortable

Clean and comfortable. Perfect while travelling with a family of 4
Stayed 1 night in Dec 2021

4/10 Poor

Jae

Disliked: Cleanliness
Stayed 1 night in Feb 2022

4/10 Poor

Rahul

Disliked: Cleanliness, property conditions & facilities
Would not use this one again. The room was very untidy. Carpets were peeling. See photos on Google map reviews.
Stayed 1 night in Feb 2022

6/10 Okay

Ally

Liked: Staff & service
The place itself was nice for an overnight stay but everyone was smoking outside their rooms which wafted straight into ours made the night quite unenjoyable
Stayed 1 night in Dec 2021

8/10 Good

Sinead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful we were stuck waiting for our covid results with many other people trying to get to Queensland. They were happy to help us out with any information we needed.
Stayed 1 night in Dec 2021

2/10 Terrible

CHRISTOPHER

Stayed 1 night in Dec 2021

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and would go out of there way for you.. best experience I’ve had . Lovely people would definitely stay there again
Stayed 4 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
It was close to where we had to go
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and clean
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the manager was very friendly and helpful.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
No pool or restaurant as advertised. Rooms were like echo chambers. I had someone above stomping after 10pm and starting again at 5am. Management were nice people but amenities are below par. Expedia was no help when I complained and don't want to know what any problems are/were. Don't book with Expedia or at this hotel.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
the photos are not best description of room. shower leaked more out of wall than from shower head, aircon/fan did not work, rug was disgusting dirty covered in stains, pillows flat, mattress ok to sleep on. bathroom was clean.
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were very hard but all good apart from that.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It was clean. Parking on site and room service
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Stayed 1 night in Feb 2021

8/10 Good

Cathy, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and tidy. Walking distance to the city centre and great wifi
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

6/10 Okay

Ian, Gulmarrad

Disliked: Property conditions & facilities
Noisy air-conditioning, no bathroom ventilation .
Stayed 1 night in Jun 2020

8/10 Good

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good accommodation great location

Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. But no microwave or plates or cutlery.
Stayed 4 nights in Apr 2020

4/10 Poor

Tobie, Kempsey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t what pictures online showed. Prettt disappointing overall. Wouldn’t recommended
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location, friendly staff, perfect for the business traveller
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Didn't like much of the room. Very old looking. Walls had been badly patched up. Cracks in the walls.
Stayed 1 night in Dec 2019