All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 16 out of 68 reviews" "
10 - Excellent
16
Rating 8 - Good. 36 out of 68 reviews" "
8 - Good
36
Rating 6 - Okay. 11 out of 68 reviews" "
6 - Okay
11
Rating 4 - Poor. 5 out of 68 reviews" "
4 - Poor
5
Rating 2 - Terrible. 0 out of 68 reviews" "
2 - Terrible
0
8.4/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
James
Travelled with partner
22 Apr,2024
Liked: Cleanliness, staff & service
I liked the location of the property. The staff were all very friendly and helpful. The breakfast options were plentiful and excellent. We had dinner one night at the restaurant which was very very good
James
Stayed 3 nights in Apr 2024
10/10 Excellent
Bridget
Travelled with group
18 Mar,2024
Overall the experience was fantastic and because we arrived early they up graded us from a twin room to a room with a double and a single! The reciptionist was very lovely and helpful when we arrived and the decor down in the lobby was lovely.
The room was perfect for a family with two kids. Very spacious with two floors.
Due to Corona there was no breakfast served. No issue, but this was not communicated clearly.
Dear Asher,
Thank you for your stay, see you soon.
8/10 Good
Verified traveller
Business traveller, Travelled with partner
23 Jun,2019
Liked: Cleanliness, staff & service
Check in time was very late. You have to manage a lot of stairs being on the 2nd floor. No lift makes it very difficult to manage luggage.
Verified traveller
Stayed 1 night in Jun 2019
Response from Team Hotel de Lis on 24 Jun,2019
Dear Guest,
Thank you for your stay at Hotel de Lis. The check-in is at 15:00 o'clock - we cannot do earlier. The Hotel has no elevator which is written on the website.
Kind regards
Small dark shower. No lift for luggage.
Room was clean... but not the room was not as described. Breakfast was plentiful, fresh, and delicious.
Very little parking.
Canadian
Stayed 1 night in May 2019
Response from Team Hotel de Lis on 22 May,2019
Dear Guest,
Thank you for your stay at Hotel de Lis. The hotel has no elevator and is written on the booking websites to make sure of this fact. Hotels.com has a leak of translation from Dutch to English, we have seen this and have reported this.
In Lisse you can park for free in all the streets.
Kind regards.
Great location for Keukenhof. Staff were helpful and kind, the breakfast was tasty and varied.
Overall perfect for a solo traveller who wanted to explore the flower fields.
Verified traveller
Stayed 2 nights in Apr 2019
Response from Team Hotel de Lis on 4 May,2019
Dear Guest,
Thank you for your stay at Hotel de Lis. Good to hear you have enjoyed your stay with us.
See you next time,
6/10 Okay
Kathryn
1 May,2019
Liked: Cleanliness
Kathryn
Stayed 1 night in Apr 2019
Response from Hotel de Lis on 2 May,2019
Dear Kathryn,
Thank you for your stay at Hotel de Lis.
See you next time
Good location for flower parade and Keukonhof gardens which is 10 minutes walk. Rooms are basic. Apart from shower gel in the bath there was nothing else in the bath room. Bed sheets are changed only once in 4 days and you gave to make your own bed every day. Room cleaning had to be persuaded.
Shiraz
Stayed 3 nights in Apr 2019
Response from Team Hotel de Lis on 1 May,2019
Dear Shiraz,
Thank you for your stay at Hotel de Lis. If you want to have an extra change of bed sheet - it is possible but there will be a charge for this.
The rooms will be cleaned everyday even for a stayover, we will have a meeting with the housekeeping.
Kind regards,
You have to wait 10 minutes for check in and check out since no one is at the counter. No phone. Only liquid soap/shampoo is available. Location is perfect. Many steps to get to your room.
Verified traveller
Stayed 1 night in Apr 2019
Response from Hotel de Lis on 1 May,2019
Dear Guest,
Thank you for your stay at Hotel de Lis. There is only one receptionist who can help you, maybe she/he was helping another guest,
Kind regards
8/10 Good
Verified traveller
29 Mar,2019
Liked: Cleanliness, staff & service
Hotel location is great, love the antiques and quirks of the old building.
Verified traveller
Stayed 1 night in Mar 2019
Response from Esmee Spoor on 30 Mar,2019
Dear Guest,
Thank you for your stay at Hotel de Lis. We will see you next time!
10/10 Excellent
Verified traveller
19 Nov,2018
Verified traveller
Stayed 1 night in Nov 2018
Response from peter on 21 Nov,2018
Dear Anonymus,
thanks for your wonderfull review. Hope to see you again
Peter Sonneveld
Manager
I totally recommend this Hotel, the Hotel manager was terrific, he got a taxi for us, made us a sandwich, helped us with directions. Totally a great stay.
Glen
Stayed 1 night in Oct 2018
Response from Peter, general manager on 25 Oct,2018
Dear Glen, thanks for the great review. Hope to see you again
Das Zimmer ausgelegt für 4 Personen . 2 im Doppelbett und 2 auf der Schlafcouch .. kleine Küchenzeile vorhanden . Schlafzimmer und Toilette im Obergeschoss . Allerdings finde ich die Treppe als ziemlich steil. Für mich 45 Jahre alt war es ok aber für meine Mutter mit 71 und Knie Probleme eine Herausforderung. Fahrstuhl gibt es im Hotel nicht. Allerdings gut zentral das man drum rum Einkaufs Möglichkeiten wie Aldi Takko ect hat und viele Restaurants sowie auch Eisdielen.. das zugebuchte Frühstück für 17.50 Euro pro Person war auch gut. Es war für jeden was dabei ... das Personal ist sehr nett und zuvorkommend. Bemühen sich in Deutsch zu kommunizieren und klappt das nicht ganz dann in Englisch.. alles gut verständlich. Im Zimmer selber sind uns ein paar Altersbedingte Spuren auf gefallen. Was mich persönlich jetzt nicht so gestört hat aber manch anderer darüber vielleicht anders denkt. Hellhörig war es allerdings auch.
Prima voor 1 nacht. Helaas klemde de douchedeur en kon je de wastafel niet vol laten lopen (bij nat scheren van de heren wel makkelijker). Ook helaas geen ontbijt in hotel zelf maar dat hebben we weer kunnen oplossen door bij barista café te gaan zitten.
Het was een heel erg fijn verblijf, we hadden een auto dus konden makkelijk in de omgeving dingen ondernemen. Er was genoeg te zien en te doen. Heel erg vriendelijk personeel en een mooie en ruime kamer!
Zeer net aangenaam hotel in centrum Lisse. Correcte prijs/kwaliteit.
Enige minpunt is dat er overdag geen parking is, je kan wel opnstraat in buurt gratis parkeren maar als je je auto dichtbij wil, moet je die ´s avonds verplaatsen.
Receptie niet bemand tussen 19 en 9h. Is wat onpersoonlijk.
Voor de rest alles.top.
koen
Stayed 1 night in Dec 2023
6/10 Okay
Verified traveller
Travelled with family
23 Feb,2020
Liked: Staff & service, amenities
Disliked: Cleanliness
Er was slecht schoon gemaakt. Onder de slaapbanken lagen chips nootjes en bierdoppen.
Ontbijt werd wel goed in de gaten gehouden om bij te vullen en personeel was vriendelijk.
Perfect geslapen ontbijt alles was top alleen mindere punt was niet eens een klein tv ofzo op kamer dat was echt karig allemaal maar voor de rest was het top
Verified traveller
Stayed 2 nights in Aug 2019
Response from Hotel de Lis on 12 Sept,2019
Geachte Gast,
Bedankt voor uw overnachting bij Hotel de Lis. Goed om te horen dat u heerlijk geslapen heeft. Wij hebben ook andere kamertypes die wel voorzien zijn van een TV en koffie/thee faciliteiten.
Tot de volgende keer
Recht frischt renoviert, sauber, nettes Personal. Man kann nicht meckern.
Verified traveller
Stayed 1 night in Jul 2019
Response from Team Hotel de Lis on 3 Aug,2019
Dear Guest,
Thank you for your stay at Hotel de Lis. Good to hear you have enjoyed your stay with us.
Kind regards,
8/10 Good
Verified traveller
Travelled with group
21 Jul,2019
Liked: Cleanliness, staff & service
Hadde rom i kjelleren uten utsyn. Renhold og frokostbuffé var tilfredsstillende .
Verified traveller
Stayed 5 nights in Jul 2019
Response from Hotel de Lis on 24 Jul,2019
Thank you for your stay
8/10 Good
Verified traveller
Travelled with partner, Travelled with group
20 Jun,2019
Liked: Cleanliness, staff & service
Unser Zimmer lag mit Blick zum Hof/Außenbereich der Hotels. Leider hatte das Personal am frühen Abend einen perfekten Einblick ins Zimmer, oder man hat komplett die Gardinen früh zugezogen, früh schon kein Tageslicht. Zimmer etwas alt aber absolut sauber.
Frühstück typisches kontinentales Frühstück. Für das Preis-Leistungs-Verhältnis überhaupt nicht zu bemängeln. Lage top. Fussläufig waren Restaurants und Supermarkt erreichbar. Zum Flughafen nur 20 Minuten Busfahren oder 15 Minuten Autofahrt. Im Gesamten empfehlenswert.
Verified traveller
Stayed 1 night in Jun 2019
Response from Team Hotel de Lis on 22 Jun,2019
Dear Guest,
Thank you for your stay at Hotel de Lis. Good to hear you have enjoyed your stay with us.
See you next time at Hotel de Lis,
Kind regards
De 1-persoonskamer was prima en goed geprijsd. Zag er goed uit, al was de douche erg klein
Verified traveller
Stayed 1 night in Jun 2019
Response from Team Hotel de Lis on 22 Jun,2019
Geachte Gast,
Bedankt voor uw verblijf bij Hotel de Lis. Wij hebben ook ruimere kamers met badkamers beschikbaar. Wellicht voor de volgende keer!
Fijn weekend,
10/10 Excellent
Verified traveller
3 Jun,2019
Verified traveller
Stayed 1 night in May 2019
Response from Team Hotel de Lis on 7 Jun,2019
Dear Guest,
Thank you for your stay at Hotel de Lis.
See you next time,
Kind regards,
Erg mooi knus en goed verzorgt Hotel en prachtige ligging
Verified traveller
Stayed 1 night in May 2019
Response from Team Hotel de Lis on 21 May,2019
Geachte Gast,
Bedankt voor uw overnachting bij Hotel de Lis. Fijn om te horen dat het naar wens is geweest.
Tot de volgende keer!
Met vriendelijke groet,
8/10 Good
Claudia
13 May,2019
Liked: Cleanliness, staff & service, room comfort
Claudia
Stayed 1 night in May 2019
Response from Team Hotel de Lis on 14 May,2019
Dear Claudia,
Thank you for your stay at Hotel de Lis. Good to hear you have enjoyed your stay.
Kind regards,