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Reviews of The Elm, a Ramada by Wyndham

2 out of 5
The Elm, a Ramada by Wyndham
301 E ELDORADO PARKWAY, Little Elm, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 90 out of 158 reviews" "
Rating 8 - Good. 30 out of 158 reviews" "
Rating 6 - Okay. 19 out of 158 reviews" "
Rating 4 - Poor. 11 out of 158 reviews" "
Rating 2 - Terrible. 8 out of 158 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vince

Business traveller
Liked: Amenities
The bathroom light goes out too quickly, as it’s on a motion sensor. Fruit flies spotted at bar. Fruit and garnishes wilted. Bar staff always has company visiting.
Stayed 2 nights in May 2024

8/10 Good

Micky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay except the first night we had a room on 3rd floor with awesome view, but the characters above us kept us up all nite stomping around in their room. Next day we asked to be moved...staff very kind & apologetic. He did grant our move request, but was unable to get us a good view.
Stayed 2 nights in May 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel. New building all around it. Hope its available (and affordable) the next time I go to visit kids!
Stayed 3 nights in May 2024

2/10 Terrible

Rubi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

8/10 Good

Meredith

Stayed 1 night in Apr 2024

10/10 Excellent

Prajwal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice staff. Very well maintained. Rooms are new and nice.
Stayed 1 night in Apr 2024

8/10 Good

Jacklyn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Cleanliness and quality
Stayed 3 nights in Apr 2024

10/10 Excellent

Julio

Stayed 1 night in Apr 2024

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Have stayed twice, look forward to staying again.
Stayed 1 night in Mar 2024

10/10 Excellent

Rhonda

Stayed 1 night in Apr 2024

10/10 Excellent

CHARLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Nya, Sandy Springs

Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here during the Eclipse. Beautiful property and very clean. The staff was kind and was able to check in early.
Stayed 1 night in Apr 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bed,shower, room, views, location Had to wait to check-in
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie, Mesa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and need more restaurants
Stayed 1 night in Apr 2024

8/10 Good

Robert, Maumee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff was very friendly and helpful. I appreciated the early morning complimentary coffee. On the down side, the phone did not work in the room.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
All was excellent
Stayed 1 night in Apr 2024

4/10 Poor

Ihuoma

Stayed 4 nights in Mar 2024

6/10 Okay

Peyton

Stayed 2 nights in Mar 2024

10/10 Excellent

daniel, stillwater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel with fourth floor balcony with swings, tables, chairs and great view
Stayed 1 night in Mar 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Arturo

Stayed 1 night in Mar 2024

4/10 Poor

Felix

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If just need a room to stay it great but Wi-Fi doesn’t work properly very small lock on doors people came in the hotel as they please or a very good over all experience will not be looking to even come back
Stayed 1 night in Mar 2024

10/10 Excellent

Ting

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Went there with small children. It has a nice playground downstairs. Also restaurants within walking distance. Staff is very nice and helpful too. Will go again.
Stayed 1 night in Mar 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
At 8pm I called front desk to get my wife a blanket or duvet cover and was told no but tomorrow they could accommodate that. Every time we left the hotel we had to get a new key card because the old one would no longer work, the lobby, restaurant and bar are on the 4th floor and our room was on the 3rd so you can imagine the noise one would hear, sounds like kids running back and forth. At check in I stood at the restaurant waiting to see a menu for ten minutes and no employees to be found.
Stayed 3 nights in Feb 2024

10/10 Excellent

Nicolaus

Liked: Staff & service, amenities, property conditions & facilities
Nice well keep room
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and staff! I highly recommend this property.
Stayed 1 night in Feb 2024

2/10 Terrible

Gary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water in room 202 at all. Tv in wrong place for viewing and did not swivel. Do not have restaurant as advertised only microwave options. Bathroom auto on-off light not working properly. Coffee not put out at 6 am as promised. Ice machine on 2nd floor required maintenance. Great concept and terrible execution.
Stayed 1 night in Feb 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kourtney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall stay was nice. The only thing we disliked is the lighting in the room, the lights were very dim. Construction was going on so it was showing “permanently closed” when heading to the hotel.
Stayed 3 nights in Feb 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Not good
I booked this thinking I was staying in a nice hotel, but when I got there I got booked on the first floor, which is fine but the room was still dirty. There was like a cream on the toilet seat, there was a sock, fur on the floor and a roach in the bathroom. Oddly enough the beds were made? When I told the man, he gave us another room. Very nice but then we went to the new one on the 4th floor and noticed there was pink mold in the shower… I would NOT recommend staying here. They need a management change, obviously it was a very nice and new hotel. It’s unfortunate they can’t clean correctly and allow pink mold in the shower… we canceled our next night and left! Not worth it, they didn’t even have complementary breakfast. He said you can across the street? To a pizzeria and a place where they have but no breakfast. If you’re the hotel, please change management or fix these issues, the hotel is beautiful and new, it’s sad to see no one taking care of it.
Pink mold
Pink mold, sorry may look orange in the picture.
Cockroach
Dirty fur
Stayed 2 nights in Feb 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was very friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and brand new! The area is under construction around it so it was a little hard to find. Rooms were nice. More traditional breakfast choices would be good addition for the restaurant.
Stayed 1 night in Jan 2024

8/10 Good

Macario

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay !! Room was clean and staff was very friendly ❤️
Stayed 1 night in Jan 2024

10/10 Excellent

Miguel

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

4/10 Poor

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
My
Stayed 2 nights in Jan 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Samantha

Stayed 1 night in Jan 2024

4/10 Poor

Jackie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Marian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Zoribel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We found dirty and stained bed sheets and comforter. Even though it looked like a new building or remodeled the bathroom looked dirty or that it hasn’t been deep cleaned in a while with mold in the shower and sink. Regardless, the location and staff were awesome and I would stay again.
Stayed 1 night in Jan 2024

8/10 Good

Xiaohui

Liked: Cleanliness, staff & service, property conditions & facilities
This is a new hotel
Stayed 1 night in Jan 2024

8/10 Good

Bruce

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Debra

Stayed 1 night in Dec 2023

6/10 Okay

Taylor

Stayed 1 night in Dec 2023