"We had a great 3 night stay from start to finish! We will be back!
We loved:-
Great location
Reception / lounge area
Canalside room views
Friendly, warm welcome!
Helpful, cheerful staff!
Disabled parking area
Offer of room near lift to make it easier for my disabled Mum
Moveable shower with good temperature & power controls
Comfy beds
USB plugs, great to have plugs by each bedside!
Blind easy to use, worked well!
Fans provided, they are needed, even on canalside!
Bathroom cupboard a nice touch!
Noise levels lower than expected, quite sound-proofed!
Lovely pool, spa & excellent steam room! Better than most we've tried. Swimwear dryers provided.
Good housekeeping!
Breakfast perfectly adequate, staff very accommodating. Tea & coffee served at your table! Toast done to your liking on request if the toast out isn't to your liking!
Restaurant tables nicely spaced out. Breakfast ran very smoothly, well organised & staffing levels very good!
Loved seeing all the ducks & 2 ducklings!
What could further enhance our enjoyment:-
Room lovely but a bit too small, narrow.
A bit more storage / drawers
Corner shelf in shower as nowhere to put any toiletries
Oversink ledge in bathroom
Some other seasonal fresh fruit at breakfast rather than tinned fruit in syrup which is unsuitable for diabetics.
Atmosphere lacking in restaurant in evening. Vases / tealights to make it feel a bit more special?
Please provide French mustard or choice of sauces.
Sauna out of action"