Search Llanwrtyd Wells Cottage Rentals

"Great hotel in the heart of the town. The food is excellent, staff warm and friendly, and the parking gated and secure. We love this part of Wales and always try to stay here if vsiting."

"I would say that this is a three star hotel not four."

"Lovely country house in a great location, we enjoyed our stay enormously. There are lots of nice country hotels in the uk but what nave Llangoed Hall special were the helpful and friendly staff."

"It is very rare that I leave reviews for hotels, but after my experience at the Black Lion Hotel in Lampeter I felt I had to. I stayed for four nights from 16th February and returned the following week for another four nights. During both visits, I had no issues at all. On one occasion I came down for breakfast at 7:30am instead of 8:00am. The manager/chef made it clear breakfast would not be served until 8:00am which I fully accepted and simply waited without complaint. I then returned again on 22nd April for one night on arrival I was confronted by the same individual who immediately spoke to me in an aggressive and confrontational manner bringing up the previous breakfast situation and accusing me of being rude which is completely untrue. When I calmly tried to explain he became more hostile, telling me “you’re not my mate” and threatening to report me to Hotels.com and have me blacklisted. This was said in an intimidating and completely unprofessional way. This happened in front of others, including my colleague, which made it even more embarrassing and uncomfortable. Being spoken to like that without justification was completely unacceptable. It left me feeling uneasy for the rest of my stay which is not something I have ever experienced in over 25 years of staying in hotels. The behaviour I encountered was far below any reasonable standard of customer service, and I would expect much better from any hotel."

"Really nice, lots of character, great food. Friendly staff."

"Clean rooms, close to everything"

"Turned up to find our key out on a table, with our name and details where to find the room Everyone else who was staying also had their keys laid out with names/room details. No-one available to speak to, in-person, at check-in. We were in the family room, at the back/outside of the property. Whole room smelt of grease due to the chip shop adjoining the hotel. To be fair, the hotel itselt smelt greasy. Toilets were filthy with broken seats, one of the shower trays filthy and not clean. The other shower tray had used bottles of body wash still in the shower and a pair of old socks left there, too. No hand soap, no tea/coffee sachets. Beds were hard, but may suit those who do not mind a hard matress. No matress topper used, though or protectors- just sheets- and could feel springs through matress. Phoned the number left on a table at "arrival" and advised of issues in room Offered another room, but explained booked family room to accommodate all persons travelling. Was told manager would be told of issues. Come breakfast time, saw one member of staff who was pleasant enough. The layout for breakfast isn't amazing- but was enough to keep my children quiet. We ended up going to Talgarth Mill for breakfast, in the cafe there- would recommend there, or The Strand Cafe for food. For what we paid, was not expecting it to be posh. As a family, we are fairly laid back and not overly fussy. However, this was at the lower end of what we would normally go for/expect . "

"The hotel is in a perfect location for exploring Devil's Bridge and the surrounding area. We visited the Elan Valley dams and reservoirs, the Silver Mountain and Aberystwyth. The Hotel looks stunning from the outside and inside. A lot of care has gone into every detail of the hotel. Our room was on the top floor. It was very cool and quirky, just a little bit musty smelling. (We couldn't open the windows without a load of bugs flying in so had to keep them closed unfortunately.) The bathroom looked cool but there was nowhere to put anything! Our arrival wasn't the best. We had travelled a fair distance and arrived at 7, when staff were busy with dinner. We rang the bell a few times, we were ignored by staff rushing around with dinner and drinks orders. I asked someone at the bar for help, who said they would ask someone to come and see to us. We kept waiting and eventually I managed to stop someone who just gave us the key card and told us our room was on the top floor. But then, the complete opposite service occurred on our second and third nights when one particular member of staff was really kind, friendly and helpful when we were looking to get a table for dinner. I forgot to get her name but she was amazing and really made our stay. "

"Great traditional hotel with great facilities and good walks for dog"