Zoëtry Mallorca Wellness & Spa - Hyatt Inclusive Collection

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Elegant escape with lush golf views

Surrounded by lush golf courses, this luxurious retreat boasts elegant architecture and serene gardens. Indulge in Pure Spa's rejuvenating treatments, savour Mediterranean cuisine at four exquisite restaurants, and unwind by the indoor and outdoor pools.

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is S$354
includes taxes & fees
27 Oct - 28 Oct

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Double Room (Tramuntana)

A hotel room with a four-poster bed, a desk with a chair, a television, and a large window with curtains.

Double Room (Tramuntana)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room (Tramuntana)

A spacious hotel room with a large bed, a television, a seating area with a sofa and armchairs, and a chandelier.

Deluxe Double Room (Tramuntana)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Terrace (Ponent)

A bedroom with a bed, bedside tables, a chair, a lamp, and a window with curtains.

Double Room, Terrace (Ponent)

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Terrace (Ponent)

A hotel room with a large bed, a desk with a television, a sofa, and a view of the outdoors.

Deluxe Double Room, Terrace (Ponent)

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Terrace (Ponent, 2 Adults + 2 Children)

A patio with wicker furniture, including a sofa and two chairs, a round table, and a wooden fence.

Junior Suite, Terrace (Ponent, 2 Adults + 2 Children)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Junior Suite, Terrace (Ponent, 2 Adults + 1 Child)

A patio with wicker furniture, including a sofa and two chairs, a round table, and a wooden fence.

Junior Suite, Terrace (Ponent, 2 Adults + 1 Child)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite, Terrace (Ponent, 2 Adults + 2 Children)

A hotel room with a bed, a TV, a desk, a chair, a ceiling fan, and a window with curtains.

Suite, Terrace (Ponent, 2 Adults + 2 Children)

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Suite, Terrace (Ponent, 2 Adults + 1 Child)

A hotel room with a bed, a TV, a desk, a chair, a ceiling fan, and a window with curtains.

Suite, Terrace (Ponent, 2 Adults + 1 Child)

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Junior Suite, Terrace (Ponent, 1 Adult)

A patio with wicker furniture, including a sofa and two chairs, a round table, and a wooden fence.

Junior Suite, Terrace (Ponent, 1 Adult)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, Terrace (Ponent, 1 Adult)

A modern living room with a sofa, coffee table, TV, and wooden cabinet.

Suite, Terrace (Ponent, 1 Adult)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite (Tramuntana, 1 Adult)

A hotel room with a large bed, a TV, a desk, and a chair. There are curtains on the windows, and a lamp on the wall.

Junior Suite (Tramuntana, 1 Adult)

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Junior Suite (Tramuntana)

A hotel room with a large bed, a TV, a desk, and a chair. There are curtains on the windows, and a lamp on the wall.

Junior Suite (Tramuntana)

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite (Tramuntana, 2 Adults + 1 Child)

A hotel room with a large bed, a TV, a desk, and a chair. There are curtains on the windows, and a lamp on the wall.

Junior Suite (Tramuntana, 2 Adults + 1 Child)

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite (Tramuntana, 2 Adults + 2 Children)

A hotel room with a large bed, a TV, a desk, and a chair. There are curtains on the windows, and a lamp on the wall.

Junior Suite (Tramuntana, 2 Adults + 2 Children)

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Junior Suite, Terrace (Ponent, 2 Adults)

A patio with wicker furniture, including a sofa and two chairs, a round table, and a wooden fence.

Junior Suite, Terrace (Ponent, 2 Adults)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Terrace (Ponent)

A modern living room with a sofa, coffee table, TV, and wooden cabinet.

Suite, Terrace (Ponent)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room Single Use, Terrace (Ponent)

A bedroom with a bed, bedside tables, a chair, a lamp, and a window with curtains.

Double Room Single Use, Terrace (Ponent)

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use (Tramuntana)

A hotel room with a four-poster bed, a desk with a chair, a television, and a large window with curtains.

Double Room Single Use (Tramuntana)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use, Terrace (Ponent)

A hotel room with a large bed, a desk with a television, a sofa, and a view of the outdoors.

Deluxe Double Room Single Use, Terrace (Ponent)

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use (Tramuntana)

A spacious hotel room with a large bed, a television, a seating area with a sofa and armchairs, and a chandelier.

Deluxe Double Room Single Use (Tramuntana)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, Terrace (Elegant, 1 Adult)

A spacious bedroom with a large bed, a wooden ceiling beam, a sitting area with a table and chairs, and a view of the dining area.

Suite, Terrace (Elegant, 1 Adult)

  • 80 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, Terrace (Elegant, 2 Adults + 1 Child)

A spacious bedroom with a large bed, a wooden ceiling beam, a sitting area with a table and chairs, and a view of the dining area.

Suite, Terrace (Elegant, 2 Adults + 1 Child)

  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Suite, Terrace (Elegant, 2 Adults)

A spacious bedroom with a large bed, a wooden ceiling beam, a sitting area with a table and chairs, and a view of the dining area.

Suite, Terrace (Elegant, 2 Adults)

  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
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About the area

Located in Llucmajor, Zoëtry Mallorca Wellness & Spa - Hyatt Inclusive Collection is in the suburbs and next to a golf course. Bordoy Winery and Bodegas Vi Rei are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit FAN Mallorca Shopping. Looking to enjoy an event or a match while in town? See what's going on at Circuito Mallorca. Explore all the area has to offer with hiking/biking trails and horse riding. Visit our Llucmajor travel guide
Map
Camí de Sa Torre 8,7, Llucmajor, Mallorca, 07609

What's nearby

  • A sunset over a calm sea with a yacht and distant mountains.
    El Arenal Beach
    16 min drive - 12.9 km
  • A succulent plant with green and red leaves on a sandy surface.
    Es Trenc Beach
    43 min drive - 36.9 km
  • Bordoy Winery
    19 min walk - 1.6 km
  • Port of El Arenal
    16 min drive - 12.9 km
  • Circuito Mallorca
    17 min drive - 14.7 km

Getting around

  • Palma de Mallorca Son Fuster Station
    24 min drive
  • Palma de Mallorca (PMI)
    34 min drive

Restaurants

  • Mhares
    11 min drive
  • Sea Club Cap Rocat
    16 min drive
  • Es Camp Restaurant
    12 min drive
  • Foodee
    15 min drive
  • Aldea Blanca
    8 min drive

About this property

Zoëtry Mallorca Wellness & Spa - Hyatt Inclusive Collection

  • Luxury hotel near Bordoy Winery
  • Located close to Bodegas Vi Rei and Circuito Mallorca, Zoëtry Mallorca Wellness & Spa - Hyatt Inclusive Collection provides a free breakfast buffet, an adjacent golf course and concerts and live shows. Tee up with amenities such as golf lessons at this hotel. Indulge in a body treatment, a facial and a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Mediterranean cuisine. Yoga classes are offered at the health club; the property also has a terrace, a garden and a library. Free in-room WiFi is available to all guests, along with laundry facilities and an outdoor entertainment area.
  • Additional perks include:
    • 2 outdoor pools and an indoor pool, along with sunloungers
    • Free self-parking
    • Bike hire, 2 outdoor tennis courts and an electric car charging station
    • Evening entertainment, luggage storage and wedding services
  • Room features
  • All 101 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with baths or showers and free toiletries
    • 30-inch TVs with satellite channels
    • Wardrobes/cupboards, free infant beds and electric kettles

All-inclusive details

  • All-inclusive room rates at Zoëtry Mallorca Wellness & Spa - Hyatt Inclusive Collection are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

    • Buffet and à la carte meals, snacks and select beverages included
    • Premium alcoholic drinks included
    • In-room minibar (all beverages included)

Land activities

  • Fitness facilities

Lessons/classes/games

  • Yoga

Awards and affiliations

  • Eco-certified property
  • This property is certified by these third-party sustainability certification schemes: Biosphere and BREEAM. For more information on what these certifications require and verify, please visit their websites.

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Frequently asked questions

Does Zoëtry Mallorca Wellness & Spa - Hyatt Inclusive Collection have a pool?

Yes, this property has an indoor pool and 2 outdoor pools. Pool access is from 10:00 AM to 6:00 PM.

How much does it cost to stay at Zoëtry Mallorca Wellness & Spa - Hyatt Inclusive Collection?

As of 23 Oct, 2026, prices found for a 1-night stay for 2 adults at Zoëtry Mallorca Wellness & Spa - Hyatt Inclusive Collection on 27 Oct, 2026 start from S$354, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Zoëtry Mallorca Wellness & Spa - Hyatt Inclusive Collection pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Zoëtry Mallorca Wellness & Spa - Hyatt Inclusive Collection?

Self-parking is free at this property.

What time is check-in at Zoëtry Mallorca Wellness & Spa - Hyatt Inclusive Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Zoëtry Mallorca Wellness & Spa - Hyatt Inclusive Collection?

Checkout is at noon.

Are there all-inclusive benefits at Zoëtry Mallorca Wellness & Spa - Hyatt Inclusive Collection?

Some rate plans available at this property are all-inclusive.

Where is Zoëtry Mallorca Wellness & Spa - Hyatt Inclusive Collection located?

Situated in the suburbs, this luxury hotel is 0.9 mi (1.4 km) from Bordoy Winery, and within 9 mi (15 km) of Bodegas Vi Rei and Circuito Mallorca. FAN Mallorca Shopping is 13 mi (21 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zoëtry Mallorca Wellness & Spa - Hyatt Inclusive Collection Reviews

9.2

Wonderful

9.4

Cleanliness

7.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 174 out of 266 reviews
Rating 8 - Good. 76 out of 266 reviews
Rating 6 - Okay. 11 out of 266 reviews
Rating 4 - Poor. 2 out of 266 reviews
Rating 2 - Terrible. 3 out of 266 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, and breakfast were great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay and will absolutely be back. The staff were wonderful, particularly Bruno.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the Zoetry Mallorca a lovely place to stay with two teenagers. The hotel is located in a middle of countryside and well positioned to visit several places, but you will need a car for travel. The amenities are well kept and the staff were amazing, friendly and courteous. We would definitely recommend Zoetry Mallorca for a relaxing break and a good base to visit several attractions and beaches in Mallorca.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 8 nights at the Zoëtry Mallorca Hotel, and had a wonderful holiday. The hotel and the grounds are very beautiful, very well-maintained. The pool was heavenly. Our room was big, clean and modern, with a patio outside. We were just across from the pool. The staff was great. Very welcoming, very polite, very charming, very helpful. We especially enjoyed Neus, Idoia and Inez! Please give them our thanks. We were very impressed by the linguistic skills of all the staff. Everyone spoke fluent and idiomatic English. There were a number of German-speaking guests, and I was very impressed by the fluency in German of your staff. Bravo! The breakfast buffet was exceptionally good. Very fresh, very beautifully prepared and presented, and very delicious. In short, we had a wonderful holiday, and enjoyed Mallorca greatly. Thank you.
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zoetry Mallorca was one of the most beautiful resorts i've ever stayed in. The service was incredible and the staff were so helpful with anything we needed. The breakfast was delicious and fresh every morning. I would recommend this resort to anyone who doesn't want to stay in the city of Palma and prefers a "country side" feel. It was such a peaceful stay. 10/10 stars!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zoëtry Mallorca was by far our favorite stay during our trip and genuinely one of the most beautiful hotels we have ever stayed at. The location was a little more rural than we expected, but the gorgeous property, peaceful setting, amazing staff, and excellent amenities made the experience truly special. We loved the combination of the historic chapel-style villa with modern wellness amenities. As a cyclist, I especially appreciated having bike rentals directly at the hotel. The gym was beautiful and well equipped, and the spa was another highlight, with an indoor pool, sauna, and amazing massage therapists. It was the perfect place to relax. The food at the bar was delicious, and breakfast was excellent with plenty of options. Our only disappointment was dinner at the Mediterranean restaurant. We found the menu limited and unfortunately did not enjoy the dishes we ordered. The rooms were very clean and organized, but felt basic compared with the exceptional quality of the rest of the property. The shower especially needs updating—it was overly complicated to operate and water seeped outside. Some modernization would help the rooms match the rest of this incredible hotel. We did love our little porch with its table and chairs, perfect for enjoying afternoon wine. Overall, a truly gorgeous property and easily our favorite hotel of the trip. We would happily return!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was so lovely. I was on a solo vacation and the property was fantastic. The regular food options were lovely, and the special BBQ and Italian evenings were also such a lovely change from the norm, albeit a bit pricy (€75pp) if you have dietary preferences/restrictions which mean you can’t eat some of the menu. The staff were great though, and tried to find alternates where possible. The breakfast was lovely too. The yoga sessions in the beautiful chapel were such a good way to start your day, and it is a shame I didn’t get to stay on a Friday to try out the Pilates too. The adult pool was peaceful and you can order food/drink to your sunbed using the QR code. The whole place was conducive to placidity and reflection. One thing that slightly discoloured my stay, was that my room had a slight bit of damp in the bathroom and the ceiling fan sounded like it was poorly fitted so I didn’t use it at night due to the noise. Would 100% go back again and would advise others to go. Be sure to download Mallorcab if you don’t use a hire car, as uber is a lot more expensive there.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The staff are all really welcoming and friendly. The amenities are great too.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It is a beautiful property! I would Of like to enjoy it more but there was so much to see. It is definitely a place to relax.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay and Great service in a stunning location. Thanks to Shaq and Xavi for making our stay so memorable. We'll be back soon.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very traditional mallorcan style. Staff was super friendly and helpful and the rooms and gardens were beautiful.
Stayed 6 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax with beautiful spa. Wish there was more water available by outside pools and by rooms.
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet hotel with luxury touch/aesthetic. Could do with some improvement in areas e.g. several spa facilities were non-functioning, only one lunch spot, no bar at adult pool and general grounds in some areas required some TLC. But very nice relaxing hotel with great food and excellent cocktails at the tapas bar. Comfy beds, good showers.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel from guests experience took our stay to the next level, Also Marcelo from front desk made our stay so much enjoyable. Great hotel with a lot of history great staff and amazing location close to everything but yet quiet and intimate place. This could be a Park Hyatt going back soon.
Stayed 8 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best stays I have ever had

We stayed for our 25th Wedding Anniversary - we loved the experience from start to finish. Fantastic Junior Suite. incredible food at the pool bar, wonderful day beds by the pool, massage. It was the perfect experience. If there was one area for improvement it would be that some of the serving staff forget orders from time to time and need reminding - but we weren't bothered about that really
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
It’s a beautiful property, everything was really nice, but service at all the restaurants were pretty slow.
Stayed 5 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Zoëtry Mallorca for one night, mainly because we had booked dinner at the on-site Andreu Genestra Michelin-starred restaurant. I didn’t research the hotel in much detail beforehand, as I assumed that a hotel with a Michelin-starred restaurant on site would offer a genuine five-star experience. The grounds are beautiful, peaceful and very well maintained, making it a lovely place to relax. As a Hotels.com member, we were upgraded to a Ponent Suite by the adults-only pool, which was a nice surprise. Unfortunately, the room itself was disappointing. It felt very dated, with worn out furniture and décor that didn’t live up to what I would expect from a five-star hotel. Overall, it felt more like an ageing four-star property than a luxury resort. Breakfast was good, but not exceptional considering the many reviews describing it as one of the hotel’s highlights. We chose to sit outside, but there were so many flies constantly landing on us and our food that it became quite unpleasant, and there were also numerous ants on the table. We also enquired about a late check-out, which is charged at €20 per hour. The highlight of our stay was undoubtedly dinner at the Michelin-starred Andreu Genestra restaurant, which was absolutely faultless and worth the visit. In hindsight, I should have looked more closely at the hotel before booking. That said, when a hotel advertises itself as five-star, it’s reasonable to expect the rooms to reflect that standard.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of cold cuts, cheeses, lox for breakfast along with yogurts, cereal and assortment of artisan breads. Really liked the offering of local dish made of crushed tomatoes, oil and seasoned salt. There was a la carte options available with different options for eggs and pancakes. Dinner was equally exquisite with delicious a la carte options. Gym has mostly cardio equipment consisting of a few bikes, elliptical machine and treadmills. Free weights and a bench. I would prefer to have a better outfitted gym given it’s a “wellness” resort. Spa and saunas were clean and not crowded at all. Perhaps it has to do with the time of the year and March-April being the slow season which was great for us! They did struggle with providing timely service and so the wait time for breakfast/dinner was quite long (up to 30 min) Once you get past the idea that everything has to be quick - it becomes very enjoyable. We would come back around the same time next year to take advantage of no crowds!!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A relaxing, peaceful and restful 5 night stay with super service from all the staff. The food was excellent and well worth being all-inclusive. The only negative was the room which had nowhere to store clothes apart from the wardrobe so we had to keep everything in our suitcases on the floor. Some drawers would have been helpful. The shower was very slippery and dangerous when wet - as a result my husband couldn’t use it. We very much hope to return..
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Service at Dinner is poor, because there are not enough people. All staff is super friendly however. Our room had a mold-smell so we requested a change: that went smooth. Rooms could use a renovation. Overall, a very beautiful place but needs renovation and an upgrade in service level.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and hospitality toward non-Caucasian guests could be better. However, they have a stunning resort and facilities. The 1-star Michelin restaurant is definitely worth checking out.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with beautiful design
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has beautiful facilities, and my stay was incredibly relaxing. The only thing note is that it’s a bit isolated from the city. Overall, it was a very positive experience, and I would highly recommend it.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with great food
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Property was absolutely amazing! Room was spacious.
Stayed 3 nights in Jul 2026