There were no towels in my room other than two small hand towels. I didn’t realize this until I got out of the shower. Had to dry off with a hand towel. The rod holding up the shower curtain was broken and sagging, making it impossible to close the curtain. When I arrived in the room, there was a black sock on the floor from the previous guest. The room had clearly not been vacuumed. I went to the front desk to let an employee know about the issues in my room. The young woman working there was on the phone and ignored me for over 10 minutes while I stood right in front of her. She did not even look up and acknowledge me. I left in complete frustration without ever being able to talk to anyone.