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A lovely stay for the night before our flight at Heathrow Terminal 3. There was a shuttle service right outside the hotel to the terminal for a small cost. Lovely staff, would recommend
Tharshiney
Stayed 1 night in Apr 2024
6/10 Okay
lester
Travelled with family
19 Apr,2024
Disliked: Staff & service
Rooms were avg, nothing special, restaurant prices were ridiculous overpriced! It was much better deal across the street at three mag pies, better food and cheaper drinks and within walking distance.
lester
Stayed 2 nights in Apr 2024
Response from Radisson Hotel, Heathrow on 21 Apr,2024
Dear Lester,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
Response from Radisson Hotel, Heathrow on 21 Apr,2024
Dear Karim,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
4/10 Poor
Ben
11 Apr,2024
Disliked: Property conditions & facilities
No shuttle in evening
Ben
Stayed 1 night in Apr 2024
Response from Radisson Hotel, Heathrow on 21 Apr,2024
Dear Ben,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
6/10 Okay
Carro, Beverly
5 Apr,2024
Liked: Amenities
Staff could be friendlier.
Carro
Stayed 1 night in Apr 2024
Response from Radisson Hotel, Heathrow on 21 Apr,2024
Dear Carro,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
Response from Radisson Hotel, Heathrow on 21 Apr,2024
Dear Calwidthze,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
4/10 Poor
Martha V. Cuellar
31 Mar,2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Martha V. Cuellar
Stayed 5 nights in Mar 2024
Response from Radisson Hotel, Heathrow on 21 Apr,2024
Dear Martha,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
10/10 Excellent
Michael
16 Mar,2024
Liked: Cleanliness, staff & service
Clean and comfortable
Michael
Stayed 1 night in Mar 2024
Response from Radisson Hotel, Heathrow on 31 Mar,2024
Dear Michael,Thank you for your feedback regarding your stay at Radisson Hotel & Conference Centre London Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel & Conference Centre London Heathrow
Response from Radisson Hotel, Heathrow on 31 Mar,2024
Dear Karen,Thank you for your feedback regarding your stay at Radisson Hotel & Conference Centre London Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel & Conference Centre London Heathrow
Response from Radisson Hotel, Heathrow on 31 Mar,2024
Dear Alexandru,Thank you for your feedback regarding your stay at Radisson Hotel & Conference Centre London Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel & Conference Centre London Heathrow
Response from Radisson Hotel, Heathrow on 2 Mar,2024
Dear Pam,Thank you for taking the time to share your feedback from your visit to Radisson Hotel, Heathrow.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel, Heathrow, I look forward to welcoming you back.Sincerely, Radisson Hotel, Heathrow
4/10 Poor
Abdiaziz
18 Feb,2024
Abdiaziz
Stayed 1 night in Feb 2024
Response from Radisson Hotel, Heathrow on 31 Mar,2024
Dear Abdiaziz,Thank you for your feedback regarding your stay at Radisson Hotel & Conference Centre London Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel & Conference Centre London Heathrow
6/10 Okay
Masawar
Travelled with family
16 Feb,2024
Liked: Cleanliness, amenities
Room was very cold.
Masawar
Response from Radisson Hotel, Heathrow on 25 Feb,2024
Dear Masawar,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
10/10 Excellent
Samuel
13 Feb,2024
Samuel
Stayed 1 night in Feb 2024
Response from Radisson Hotel, Heathrow on 31 Mar,2024
Dear Samuel,Thank you for your feedback regarding your stay at Radisson Hotel & Conference Centre London Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel & Conference Centre London Heathrow
Response from Radisson Hotel, Heathrow on 10 Feb,2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
The comfort room.is very small but perfect if travelling solo. Clean throughout. Lots of breakfast choice
Laura
Stayed 1 night in Jan 2024
Response from Radisson Hotel, Heathrow on 10 Feb,2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
Response from Radisson Hotel, Heathrow on 10 Feb,2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
Convenient stay with kind hosts and decent room quality!
Hazel
Stayed 1 night in Jan 2024
Response from Radisson Hotel, Heathrow on 10 Feb,2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
Very close to the airport - no noise heard. Close to bus stop if wanted to get to the airport cheaply. Friendly staff on check in/out.
Jennifer
Stayed 1 night in Jan 2024
Response from Radisson Hotel, Heathrow on 10 Feb,2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
Response from Radisson Hotel, Heathrow on 10 Feb,2024
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.
A lovely 2 night stay! The staff are friendly and helpful, facilities are good, food is tasty and good quality. I’ll be back. Just one issue- it’s almost impossible to speak directly with the hotel before you check in due to the automated telephone service. Such a shame!
Jo
Stayed 2 nights in Jan 2024
Response from Radisson Hotel, Heathrow on 10 Feb,2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
While the reception and bar area look great, the LEDs constantly flicker which is rather nauseating. Food and drink is extremely expensive and extremely poor quality. Service was slow. Rooms are very tired and not particular clean. I come every year for a 3 day conference and am always disappointed. Wish they booked another hotel.
Verified traveller
Stayed 2 nights in Jan 2024
Response from Radisson Hotel, Heathrow on 10 Feb,2024
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.
8/10 Good
Chung Tai
11 Jan,2024
Chung Tai
Stayed 1 night in Jan 2024
Response from Radisson Hotel, Heathrow on 10 Feb,2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
Very good at what it is , a mid range airport hotel . Comfortable , clean - staff were helpful enough .
Easy to get to Heathrow . Restaurants in hotel and nearby .
Mark
Stayed 1 night in Jan 2024
Response from Radisson Hotel, Heathrow on 10 Feb,2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
4/10 Poor
Verified traveller
9 Jan,2024
Disliked: Property conditions & facilities
There are better options.
Middle of the road. Just stay at Ibis, or if the price is comparable stay at the Radisson Blu Edwardian down the road. The service and food are better. And the rooms are in slightly better condition, and they have better security.
Verified traveller
Stayed 1 night in Jan 2024
Response from Radisson Hotel, Heathrow on 10 Feb,2024
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.
the staff is rude and the room is not clean every time i have tk go outside my card is not working. so evertime even after work from room i have to come back to reception to get key recharge again which is bad experience for me i need refund.
Muhammad Afaq
Stayed 3 nights in Jan 2024
Response from Radisson Hotel, Heathrow on 10 Feb,2024
Thank you for writing a review. We are sorry to know that you were not pleased with the service you received from our staff at that time. Please accept our heartfelt apologies for any inconvenience this may have caused you at that time. We appreciate your feedback as it assists us in our continuous goal of improving the services and policies of our hotel. We hope for another opportunity to exceed your expectations.
Response from Radisson Hotel, Heathrow on 10 Feb,2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
Response from Radisson Hotel, Heathrow on 10 Feb,2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
6/10 Okay
Oneida
25 Dec,2023
Liked: Staff & service, amenities
Room was very average, not very warm. Close to airport so that made it convenient and pool was nice.
Oneida
Stayed 1 night in Dec 2023
Response from Radisson Hotel, Heathrow on 10 Feb,2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
10/10 Excellent
Charlotte
20 Dec,2023
Charlotte
Stayed 1 night in Dec 2023
Response from Radisson Hotel, Heathrow on 10 Feb,2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
Very easy to get to, and a very comfortable and clean stay. It was not over busy, food is decent and not too pricy.
my only complaint is the bust service was not running in the morning, and I feel they could have arranged some sort of transport for customers (paid or free) but instead I had to Uber.
Thomas
Stayed 1 night in Oct 2023
Response from Radisson Hotel, Heathrow on 10 Feb,2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
10/10 Excellent
Dr Edward
10 Dec,2023
Dr Edward
Stayed 1 night in Dec 2023
2/10 Terrible
David
Business traveller
9 Dec,2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water in my room I asked for this to be fixed and was advised it would be, however I still had no hotwater the following morning. Not great to have to have a cold shower on a November morning!
Also, the food and drinks in the bar is so over-priced. £8.80 for a pint of lager and £15 for a poor quality Pizza - Wow!!
Overall the property was fine except our room didn't get serviced we had to ask to have it done and when we tried to get someone to come to our room to clean up a broken glass it tool ages. Then when they did service our room they didn't even make or change the bed just pulled thedoo a up
Nikki
Stayed 3 nights in Dec 2023
10/10 Excellent
David
5 Dec,2023
David
Stayed 1 night in Nov 2023
8/10 Good
Roger
24 Nov,2023
Roger
Stayed 1 night in Nov 2023
Response from Radisson Hotel, Heathrow on 10 Feb,2024
Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Hotel, Heathrow
10/10 Excellent
Helen
19 Nov,2023
Helen
Stayed 1 night in Nov 2023
Response from Megan on 26 Nov,2023
Dear Helen,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Radisson Hotel, Heathrow
2/10 Terrible
S
14 Nov,2023
S
Stayed 1 night in Nov 2023
Response from Megan on 26 Nov,2023
Dear SWe are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.Best regards,Radisson Hotel, Heathrow
4/10 Poor
Richard
Business traveller
13 Nov,2023
Disliked: Staff & service
Reception staff less than helpful when checking out.
Richard
Stayed 1 night in Nov 2023
Response from Megan on 13 Nov,2023
Dear Richard,Thank you for taking the time to provide feedback on your recent experience in Radisson Hotel, London Heathrow.We sincerely apologize for any inconvenience or frustration you may have encountered, as delivering excellent customer service is of utmost importance to us.We are disheartened to hear that our reception staff fell short of your expectations, and we want to assure you that your comments have been shared with the relevant team members for immediate review and improvement.We value your patronage and hope to have the chance to welcome you back for a more positive experience in the future.Best regards,MeganRadisson Hotel, Heathrow
Dear Terry,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, MeganRadisson Hotel, Heathrow
The room was a little noisy from the Hvac systems. All night buzzing rather loudly which kept me awake. The restaurant served me cold pizza and had limited options. The gym and pool were lovely and the room itself was very comfy and spotless. Shower was broken.
Meg
Stayed 1 night in Nov 2023
Response from Megan on 12 Nov,2023
Dear Meg,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel, Heathrow. I'm sorry to hear about the issues you encountered during your visit. It's great to know that you found the gym and pool enjoyable, and the room itself was comfortable and well-maintained.However, the concerns about the noisy HVAC system, cold pizza, limited restaurant options, and a broken shower are important points that the hotel management should be made aware of. I recommend reaching out to the hotel directly or contacting their customer service to provide this feedback. This will give them an opportunity to address and rectify the issues to enhance the overall guest experience.Your input is valuable, and it not only helps the hotel address specific concerns but also contributes to the improvement of services for future guests. Best regards, MeganRadisson Hotel, Heathrow
Dear Heather,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, MeganRadisson Hotel, Heathrow
Dear Connor,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, MeganRadisson Hotel, Heathrow
It’s ok for the price, Small with no view and a long walk from the elevator. Last stop for hotel Hoppa before T2 and the Bus didn’t show.
Anna
Stayed 1 night in Oct 2023
Response from Megan on 12 Nov,2023
Dear Anna,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. It's unfortunate to hear that your stay at the hotel was not entirely satisfactory. The inconvenience of a small room without a view and a lengthy walk from the elevator can indeed impact the overall comfort of your stay. Additionally, the situation with the Hotel Hoppa bus not showing up can be frustrating.Your feedback is valuable in helping the hotel identify areas for improvement. I hope your future stays are more seamless and enjoyable. If you have any further concerns or if there's anything else I can assist you with, feel free to let me know.Best regards, MeganRadisson Hotel, Heathrow
10/10 Excellent
David
2 Nov,2023
Liked: Cleanliness, staff & service
This hotel is extremely quiet. Everyone there is also very nice.
David
Stayed 1 night in Oct 2023
Response from Megan on 12 Nov,2023
Dear David,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, MeganRadisson Hotel, Heathrow
10/10 Excellent
Michael
29 Oct,2023
Michael
Stayed 1 night in Oct 2023
Response from Megan on 12 Nov,2023
Dear Michael,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel, Heathrow .We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel, Heathrow, I look forward to welcoming you back. Sincerely, MeganRadisson Hotel, Heathrow
8/10 Good
Muriel
28 Oct,2023
Muriel
Stayed 1 night in Oct 2023
Response from Meg on 29 Oct,2023
Dear Muriel,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,MeganRadisson Hotel, Heathrow
10/10 Excellent
James
26 Oct,2023
James
Stayed 1 night in Oct 2023
Response from Meg on 29 Oct,2023
Dear Guest,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.Best regards,MeganRadisson Hotel, Heathrow
The hotel needs updating. Stains on furniture and carpet.
William
Stayed 3 nights in Oct 2023
Response from Megan on 12 Nov,2023
Dear William,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow. We apologize for any inconvenience you may have experienced during your recent stay with us. We understand your concerns about the need for updates in our facilities, and we want to assure you that your comments have been taken seriously. Our team is committed to providing a comfortable and enjoyable environment for our guests, and your feedback serves as a valuable resource for improvement.Thank you once again for choosing to stay with us. We look forward to the possibility of hosting you again and providing an upgraded and rejuvenated experience.Best regards, MeganRadisson Hotel, Heathrow
Did not eat any meals at hotel as it was only 1 night and an early start for Heathrow, so cannot comment on this.
Despite a large carpark, if arriving late you may find no spaces remaining.
nathan
Stayed 1 night in Oct 2023
Response from Meg on 29 Oct,2023
Dear Nathan,Thank you for your feedback regarding your stay at Radisson Hotel, Heathrow.e understand that parking availability can sometimes be a challenge, especially during peak times. We will continue to monitor and make improvements to ensure all guests have convenient parking options.We hope to have the opportunity to host you again in the future, and we'll strive to make your next visit even better.Best regards,MeganRadisson Hotel, Heathrow