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Reviews of Stayo Kew Gardens

4 out of 5
Stayo Kew Gardens
Thomas Layton Way, Brentford, England

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 17 reviews" "
Rating 8 - Good. 3 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 3 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.8/10

Cleanliness

7.8/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Abhinav

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay for families on vacation. Easily walkable to bus and train stations.
Stayed 7 nights in Nov 2023
Response from The Stayo Team on 29 Nov,2023
Dear Abhinav,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you and your family back in the future!Kind Regards,The Stayo Team

10/10 Excellent

VALERIE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Stayo on 4 Jul,2023
Dear ValerieThank you for your kind review. We are delighted to hear that you enjoyed your stay! We hope you will join us again soon.Kind Regards,The Stayo Team

4/10 Poor

Christine

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Apartment doesn’t look like it does in the pictures. Our room was very small and had no baloney. Just a door with a plastic sheet.
Stayed 1 night in Mar 2023
Response from The Stayo Team on 20 Mar,2023
Hello Christine,Thank you for taking the time to share your feedback on your recent stay. I do apologise for any inconvenience or miscommunication as this apartment is not advertised with a balcony. Please be reassured that we will be escalating your feedback to the relevant team for their review.

8/10 Good

Shante

Stayed 8 nights in Dec 2022

10/10 Excellent

Matthew

Stayed 1 night in Oct 2022
Response from The Stayo Team on 4 Oct,2022
Hello Matthew,Thank you for taking the time to publish this lovely review about your recent stay at Stayo.It’s always wonderful to read positive feedback and our team are grateful that you appreciated their hard work. I will share your kind words with them as I’m sure they’ll be thrilled to hear you had a good time!We hope you'll consider us again when you next stay in London.Kind regardsThe Stayo Team

10/10 Excellent

Kirsteen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

E

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2022
Response from The Stayo Team on 4 Oct,2022
Hello Enderjeet,We very much appreciate that you have taken the time to rate your stay with us.We wish to see you soon again in the near future, and we hope your next visit will beas pleasant as the previous one.SincerelyThe Stayo Team

2/10 Terrible

KESHAV

Disliked: Cleanliness, amenities, property conditions & facilities
Communicate I cancel this prop multiple times, yet not able to cancel and at the day of check-in, I got in a situation where they just cancel with no refund policy.
Stayed 3 nights in Jul 2022

10/10 Excellent

carl

Stayed 2 nights in Jun 2022

10/10 Excellent

Mamatha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

4/10 Poor

Tomohiro

Stayed 2 nights in Jun 2022

8/10 Good

Renee

Liked: Cleanliness, room comfort
Kew Garden Escape
Loved the neighborhood, next to Kew Gardens. The views from the roof top garden were amazing! The place was clean, though a bit minimalist. It was missing some needed items like dish soap, sponge dish towel etc. there were no instructions. We had to search and search but finally found the manuals for operation of the stove and laundry unit. We never did figure out how to get the towel warmer to come on. The bed was comfortable as was the furniture in the living room. All and all it was a good stay and would recommend to others.
Stayed 3 nights in Jun 2022

6/10 Okay

stamford

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property is managed by Stayko. You may find better prices on their site. Communication is slow with stayko. Expect to have to send many chasers over 1-3 days before getting a response. Unit does not provide kitchen washing liquids or laundry detergent. This may explain the stained caps. Checkin using the locked key was simple. But instructions only arriving 24 hrs before checkin leading to some anxiety as I was flying in from another country.
Stayed 1 night in Jun 2022

4/10 Poor

Jorge

Disliked: Room comfort
Very noise place
There’s a lot Construccion noise, big machinery working early. I wish they will let me know about that. I had to change to a different hotel on my second day because I wasn’t able to rest
Stayed 2 nights in May 2022

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
Brilliant self catering accommodation
Wonderfully clean and new. Very comfortable with sofa, double bed, dining table, bathroom with towels and lots of wardrobe space. Fully stocked kitchen with fridge, freezer, kettle, toaster, oven, microwave and dishwasher. It was so quiet even though near main road and railway track. Tube station was 15 mins walk away. A few shops and a supermarket was 5 mins walk. Very close to Kew Gardens. Final e mail gave us clear instructions how to collect key and how to find room, and this was easy to follow. Was very happy with stay and would visit again. Only thing was that we couldn’t lock room properly when inside, as it wasn’t working so we had to use security chain instead.
Stayed 3 nights in May 2022

10/10 Excellent

rob

Business traveller
Liked: Cleanliness, room comfort
Amazing, highly recommended.
Absolutely fantastic place to stay. Stayed here for business for one night and only wish it was a bit longer. The apartment had literally everything you could possible want, from dishwasher, washing machine, smart TV etc. Being a new building the room was absolutely spotless. Will certainly make this my preferred place to stay now.
Stayed 1 night in Apr 2022