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The Strand Palace Hotel

Photo gallery for The Strand Palace Hotel

Lobby
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi

Overview of The Strand Palace Hotel

VIP Access

The Strand Palace Hotel

4.0 star property

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
372 The Strand, London, England, WC2R 0JJ

Explore the area

  • Popular LocationPiccadilly Circus13 min walk
  • Popular LocationLondon Eye14 min walk
  • Popular LocationBig Ben16 min walk
  • AirportLondon (LHR-Heathrow)30 min drive

Choose dates to view prices

About this area

London

In the city centre, The Strand Palace Hotel is in London City Centre, a walkable area in London with great airport proximity. Buckingham Palace and London Dungeon are cultural highlights, and some of the area's notable landmarks include Covent Garden Market and Piccadilly Circus. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Guests love the hotel's convenience for public transportation: Covent Garden Underground Station is 5 minutes on foot and Charing Cross Underground Station is 6 minutes.

What's nearby

  • Covent Garden Market - 4 min walk
  • National Gallery - 7 min walk
  • Piccadilly Circus - 13 min walk
  • London Eye - 14 min walk
  • Big Ben - 16 min walk

Getting around

  • Covent Garden Underground Station - 5 min walk
  • London Charing Cross Station - 6 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • Where to eat
  • Haxells Restaurant & Bar โ€“ Restaurant with a bar offering British cuisine. Serves breakfast, lunch, dinner and light fare daily.

About this property

The Strand Palace Hotel

Eco-friendly London hotel in London City Centre, walk to Covent Garden Market
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and concierge services are on-site. All 785 rooms feature modern comforts such as LCD TVs with cable channels, along with free WiFi. 24-hour room service, coffee makers and free newspapers are among the other amenities available to guests. Housekeeping is available on request.
The Strand Palace Hotel offers 785 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. LCD televisions come with premium cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AMโ€“10:30 AM: GBP 15-15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Hindi
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 15 and GBP 15 per person (approximately)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel Hotel
The Strand Palace Hotel London
The Strand Palace Hotel Hotel London

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 1108 out of 2693 reviews
5 - Excellent 41%
Rating 4 - Good. 1010 out of 2693 reviews
4 - Good 38%
Rating 3 - Okay. 350 out of 2693 reviews
3 - Okay 13%
Rating 2 - Poor. 132 out of 2693 reviews
2 - Poor 5%
Rating 1 - Terrible. 93 out of 2693 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff , good breakfast, clean& warm.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Lovely staff and the Covid procedures were very good!
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, property conditions & facilities
We waited nearly 50 minutes for our food in the restaurant and then had to rush as we had theatre tickets booked!
Stayed 1 night in Jan 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I would give this 3 1/2 if I could, 4 if it wasn't for what I will write about! The staff are very helpful and accommodating. We were upgraded on arrival and offered 2 drinks at the bar and complementary mini bar which was a lovely touch. Reception area was very clean and tidy, as was the whole of the hotel (that we saw anyway!) The room itself, is not huge, but bigger than my bedroom ha! but more than enough for a few nights stay (one in our case). Warm, comfy bed, big pillows and slippers available! The main problem, and only one is that at first we thought the bathroom was absolutely freezing. Soon realised the window was open, once this was shut however there was a strong smell of sewage? May have just been coincidence. On the table was a sign to say they had suffered with low pressure with water supply. The only way I could describe it, is no pressure. The shower water was absolutely freezing and barely there to the point you couldn't shower. If we got to use the hairdryer it was good quality, and we loved the little book of secret places in London! Location wise couldn't be any better, stones throw away from Covent Garden, absolutely value for money. Plenty of things to do around! If the bathroom situation was to be fixed, we would absolutely stay again. I can't help but feel we got the upgrade etc because of the water problem, and I didn't complain to reception as we were only there for a short stay! Like I said, would stay again, or would recommend staying
Stayed 1 night in Jan 2022

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No water in first room moved next room 3 bed not made up had to go to reception then running water failed again complained to get back on to shower not exceptable
Stayed 1 night in Jan 2022