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The Strand Palace Hotel

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Deluxe Double | In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
Deluxe Studio King | In-room safe, desk, blackout curtains, free WiFi
Superior Single | In-room safe, desk, blackout curtains, free WiFi
Deluxe Studio Double | In-room safe, desk, blackout curtains, free WiFi

Overview of The Strand Palace Hotel

VIP Access

The Strand Palace Hotel

4.0 star property

8.4/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
Map
372 The Strand, London, England, WC2R 0JJ

Explore the area

  • Popular LocationPiccadilly Circus12 min walk
  • Popular LocationLondon Eye14 min walk
  • Popular LocationBig Ben16 min walk
  • AirportLondon (LHR-Heathrow)46 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

London

In the entertainment district, The Strand Palace Hotel is in London City Centre, a neighbourhood in London with great airport proximity. Buckingham Palace and London Dungeon are cultural highlights, and some of the area's notable landmarks include Covent Garden Market and Big Ben. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Guests love the hotel's convenience for public transportation: Covent Garden Underground Station is 5 minutes on foot and Charing Cross Underground Station is 6 minutes.

What's nearby

  • Covent Garden Market - 4 min walk
  • Trafalgar Square - 7 min walk
  • Piccadilly Circus - 12 min walk
  • London Eye - 14 min walk
  • Big Ben - 16 min walk

Getting around

  • Covent Garden Underground Station - 5 min walk
  • London Charing Cross Station - 6 min walk
  • Heathrow Airport (LHR) - 51 min drive

About this property

The Strand Palace Hotel

4-star eco-friendly hotel near Trafalgar Square
Close to London Eye and Piccadilly Circus, The Strand Palace Hotel provides shopping on site, dry cleaning/laundry services and a bar. The on-site British cuisine restaurant, Haxells Restaurant & Bar, features light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks at this hotel include:
  • Full breakfast (surcharge), express check-out and a porter/bellboy
  • Multilingual staff, laundry services and smoke-free property
  • A computer station, tour/ticket information and a lift
  • Guest reviews speak highly of the helpful staff and proximity to the airport
Room features
All 785 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as free WiFi and air conditioning. Guests reviews give good marks for the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • LCD TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AMโ€“10:30 AM: GBP 18-18 for adults and GBP 10-10 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Haxells Restaurant & Bar

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between GBP 18 and GBP 18 for adults, and GBP 10 and GBP 10 for children (approximately)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel Hotel
The Strand Palace Hotel London
The Strand Palace Hotel Hotel London

Frequently asked questions

Is The Strand Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 3 Dec,2022, prices found for a 1-night stay for 2 adults at on 2 Jan,2023 start from S$373.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Strand Palace Hotel?

This property doesn't offer parking.

What time is check-in at The Strand Palace Hotel?

Check-in is from 2:00 PM - anytime. Early check-in is available for a fee of GBP 20 (subject to availability).

What time is check-out at The Strand Palace Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Strand Palace Hotel located?

Located in London City Centre, this eco-friendly hotel is within a 15-minute walk of Covent Garden Market, Piccadilly Circus and London Dungeon. Big Ben and Buckingham Palace are also within 1 mi (2 km). Covent Garden Underground Station is 5 minutes by foot and Charing Cross Underground Station is 6 minutes.

Can I cancel my reservation for free at The Strand Palace Hotel and receive a full refund?

Yes, The Strand Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Strand Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.4

Very good

Rating 10 - Excellent. 972 out of 1894 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 585 out of 1894 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 194 out of 1894 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 87 out of 1894 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 56 out of 1894 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Excellent

Naomi
Liked: Cleanliness, staff & service, amenities
The service was great, location was super convenient.

10/10 Excellent

John
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location

10/10 Excellent

Darren
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very polite & welcoming staff. Had a nice bottle of bubbly & anniversary card waiting in our room. Definitely will be back.
Stayed 1 night in Nov 2022

10/10 Excellent

Thomas
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Strand Palace is my go-to hotel in London. It is in a perfect location on The Strand with easy walking to Trafalger Square, CoventGarden, the West End theatre district and Picadilly Circus. The hotel was recently renovated and the rooms are nice but not extravagant, but how much time do you spend in your room when you are on vacation in London? Great value for the money and canโ€™t be beat for the location.
Stayed 3 nights in Nov 2022

8/10 Good

Gary
Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
On arrival we asked for and were allocated a room on the 8th floor with a view of the Christmas lights, however it wasnโ€™t ready and we were asked to wait with a complimentary drink and they would find us in the lounge area to hand us our keys when it was ready. Ok, for a good view we would wait. When I asked an hour later I was told it was still not ready and they would chase it up. We were offered another drink which I declined. After another hour I went to the desk to find out what was happening with our room only to be told we had been allocated another room that had no view at all. Not getting the room we had been promised, having wasted 2 hours with no apology or coming to find us to say a room was ready we were already disappointed before even getting to the room.
Stayed 2 nights in Nov 2022

8/10 Good

Simon
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a perfect location of being central in the west end. The room was described as superior, but it was a basic room and i wasnt sure where superior came into the description. The staff were incredible polite amd helpful.
Stayed 1 night in Nov 2022

8/10 Good

Tom
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and clean room. Overpriced but did the job.
Stayed 1 night in Nov 2022

8/10 Good

Steven
Travelled with partner
Liked: Cleanliness, property conditions & facilities
We have stayed at The Strand Palace before Great venue and comfortable hotel Near to theatres and restaurants We were disappointed that tea and coffee at breakfast had changed to self service Paying more than ยฃ300 per night we expect to be served tea and coffee at breakfast Also we were disappointed that the milk in our room was sour Another disappointment to an otherwise comfortable stay
Stayed 1 night in Nov 2022

8/10 Good

Darren
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a can of water left within the room is too little
Stayed 3 nights in Nov 2022

8/10 Good

danielle
Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice hotel overall, room was clean and nice but bathroom super small. We loved being in convent garden, safe and fun area.
Stayed 4 nights in Nov 2022