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"Room was clean & well kept, plenty of off street parking & the room was comfortable and a good size. My room was upgraded which was a very pleasant surprise."

"The property is dated, however it served its purpose. "

"Our stay was excellent. Right from check in until check out. We booked parking which was easy to find and easy to get your cases into the hotel. The room was a bit dated but it was immaculately clean, was a lovely size and had everything we needed for a comfortable stay. The bar area was good and all the staff friendly. They had a happy hour between 5 and 6.30 where wine, beer and spirits were €8each. Ideal after a hard day exploring the lovely town of Launceston. We didn't eat at the hotel so can't comment on that but it was always busy. Overall would definitely recommend this hotel for location, comfort and friendly staff. Thanks very much for making our stay in Launceston special."

"It’s an outstanding property and we had a beautiful room overlooking the river. Staff were professional and friendly and the breakfast was amazing. We would like to return again."

"Staff friendly Steve’s Grill had some nice food and good red wine"

"Good CBD location and value for money "

"Loved this hotel. The staff were really helpful."

"The ventilation for cooking is not strong enough. Otherwise very nice."

"The Terrence restaurant was excellent. Staff generally very friendly, except for the breakfast restaurant. They seemed annoyed when we asked for poached eggs, there were no cups left for tea or coffee. Again, they said 'aren't there any at your table". Impatient when we asked for help. We had the Balmoral suite, the view was incredible. It was a superior room and the bath was very deep and luxurious. The grounds were very relaxing. "