Dear William,Thank you for taking the time to leave a review about your recent stay at our hotel. We appreciate your feedback, especially concerning the areas where we fell short of your expectations.We understand your frustration with the valet parking cost and the lack of self-parking options. We're constantly evaluating guest feedback and looking for ways to improve the parking experience. We'll definitely consider this in future decisions.Regarding the breakfast, we sincerely apologize that the hot items weren't consistently served at the desired temperature. This is certainly not the standard we strive for at our hotel. We've shared your feedback with our breakfast team to ensure they maintain proper food temperatures throughout service.We appreciate you mentioning that you enjoyed the "typical Hilton" aspects of your stay. We're happy to hear we met your expectations in those areas.To regain your trust and ensure a more satisfying experience if you choose to stay with us again, we'd like to offer you a complimentary breakfast on your next visit.Thank you again for your feedback, William. We hope to welcome you back soon and deliver a 5-star experience.Sincerely,

Dear Paul, Thank you for your recent stay at our hotel and for taking the time to leave a review! We're glad you enjoyed your overall experience and appreciate you bringing the parking situation to our attention.We understand that not everyone prefers valet parking, and we apologize for any inconvenience it may have caused. We're always looking for ways to improve the guest experience. Would you be open to sharing any other thoughts or feedback you have about your stay?Thank you again for choosing our hotel. We hope to see you back soon!SincerelyGareth Cook, Director of Rooms

Dear Maricela,Thank you so much for taking the time to leave a perfect review! We're thrilled to hear that you enjoyed a nice and quiet stay at our hotel.Creating a peaceful and relaxing environment for our guests is a top priority, so your feedback truly motivates us.Is there anything specific that contributed to the tranquility of your stay? Perhaps it was the comfortable accommodations, the attentive service, or the convenient location? Knowing what impressed you allows us to continue delivering exceptional experiences for future guests.We would love to welcome you back whenever your travels bring you this way.Thank you again for choosing us, Maricela.Sincerely,Gareth Cook

Dear Bradley,Thank you for taking the time to leave a review about your recent stay at our hotel. We sincerely apologize that your experience wasn't a 5 out of 5, and we take all guest feedback seriously.We would love the opportunity to regain your trust. May I ask what happened during your stay?Thank you again for your feedback, Bradley. We hope to hear from you soon.

Dear Hernando,Thank you for staying with us and for leaving a review! We're glad to hear you enjoyed the spaciousness of your room.Large rooms are definitely a perk, and we strive to provide comfortable accommodations for all our guests. Is there anything else in particular that stood out about your room, or anything we could have done to make your stay even better?We appreciate your feedback and hope to see you back again soon!Sincerely,Gareth Cook, Director of Rooms

Dear Raymalyn,Thank you for your recent stay at our hotel and for leaving us a review! We're happy to hear you enjoyed your visit overall.We appreciate you taking the time to share your feedback. While a 4-star rating is positive, we strive to provide a perfect 5-star experience for all our guests. Is there anything specific we could have done to earn that last star?Thank you again for choosing our hotel. We hope to see you back soon for a truly exceptional stay!

Dear Dylan,Wow, thank you for the fantastic 5-star review! We're so happy to hear that you enjoyed your stay with us.It's wonderful to know that the spaciousness and modern design of your room met your expectations, especially with the convenience of having a kitchen in your space. We strive to provide comfortable and functional accommodations for all our guests.We're particularly thrilled that you had such a positive experience with our valet service! It's our pleasure to have a team that goes above and beyond, like remembering details such as opening doors and charging your car overnight. We'll be sure to pass on your kind words to the valet team, they'll be delighted to hear it!Thank you again for choosing us, Dylan. We'd love to welcome you back for another amazing stay whenever your travels bring you this way.Sincerely,