At first the young man was friendly and the office smelled really bad. Then 2 days into the stay I got a creepy vibe, and only knowing "convienient" english. Then, when accidently locking my service dog in room w/key an old woman tried to charge me for a lost key to get in the room for oringinal, declined! Water heat/pressure sucked, blamed on weather?! Silver fish in tub plus stray unidentified bugs. Plus side, quiet, usually, and mini fridge/microwave a plus and quite roomy inside for extended stay, kids or service animal. Bring extra towels though and warm things because the floor is freezing!