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Reviews of Motel 6 San Dimas, CA - Los Angeles

2 out of 5
Motel 6 San Dimas, CA - Los Angeles
502 West Arrow Highway, San Dimas, CA

Reviews

7.6

Good

Rating 10 - Excellent. 429 out of 1003 reviews" "
Rating 8 - Good. 256 out of 1003 reviews" "
Rating 6 - Okay. 117 out of 1003 reviews" "
Rating 4 - Poor. 75 out of 1003 reviews" "
Rating 2 - Terrible. 126 out of 1003 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Miles

Liked: Staff & service
Disliked: Property conditions & facilities
I did not like the smell of my room.
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May,2024
Hi Miles, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Armando

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but very Spartan, which was okay because of location. Bed could have been more comfortable. Location was great for us because of the choices for dining.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 20 May,2024
Hi Deborah,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Maz K. #Team6

6/10 Okay

Adrian

Stayed 1 night in May 2024
Response from Brand Experience Team on 17 May,2024
Hi Adrian, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

4/10 Poor

bassam

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
unsafe
Stayed 1 night in May 2024
Response from Nancy Y. on 14 May,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Ralph

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 May,2024
Hi Ralph, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

10/10 Excellent

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 14 May,2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well lit
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May,2024
Hi Manuel,Thank you for the amazing rating!! Maz K.#Team6

2/10 Terrible

Lunda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
We found our sheets stained and then mold on the bottom sheets
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May,2024
Hi Lunda,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Mario

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 9 May,2024
Hi Mario,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Brand Experience Team on 9 May,2024
Hi Ruben,Thank you for the excellent rating!! Maz K.#Team6

2/10 Terrible

Vanessa

Disliked: Staff & service
Theÿ are no good
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr,2024
Hi Vanessa, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

2/10 Terrible

Vanessa

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Karina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 3 nights and didnt get anyroom service (cleang service) and at night really hard to find parking lot other than that it was good
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 29 Apr,2024
Hi Karina, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

6/10 Okay

Alexandru

Travelled with family and small children
Liked: Cleanliness, staff & service
Good location, easy check in, check out. The down side noisy, very small room, no microwave even on the premises, no tissues or toiletries.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr,2024
Hi Alexandru,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Vahe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr,2024
Hi Vahe,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Estela, West Covina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 18 Apr,2024
Hi Estela, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

ALYSSA, EL CAJON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on the back street side, a little noisy. Overall the room was clean and area was safe and close to everything.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Kecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice and helpful.
Stayed 4 nights in Apr 2024
Response from Nancy Y. on 16 Apr,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Belen

Liked: Cleanliness
Stayed 1 night in Mar 2024

4/10 Poor

Nicteha

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Brand Experience Team on 18 Apr,2024
Hi Nicteha, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

8/10 Good

Tammy, Pomona

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient for me and dining was within walking distance. The room was clean.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 10 Apr,2024
Hi TammyThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Ryan, Ridgecrest

Stayed 2 nights in Mar 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr,2024
Hi Eric,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Diane

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr,2024
Hi Diane,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Like everything no dislikes
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr,2024
Hi RalphWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

4/10 Poor

william

Travelled with group
Disliked: Amenities
The fact you have to upgrade for a refrigerator or a microwave not even a coffee machine in the room no condiments, such as shampoo, body wash, hair conditioning, unbelievably cheap
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 10 Apr,2024
Hi William,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Estela, West Covina

Liked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Brand Experience Team on 4 Apr,2024
Hi Estela, Thank you for the perfect rating!Natalie #Team6

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 4 Apr,2024
Hi Mario, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr,2024
Hi Ralph, Thank you for the 5-star rating!Natalie #Team6

4/10 Poor

Janet

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t like the listing said something else and you get a different thing.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 25 Mar,2024
Hi Janet,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Scott

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I did not have a blanket,the television did not work and the shower was dirty
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar,2024
Hi Scott,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

alberto, jr.

Stayed 1 night in Mar 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Brand Experience Team on 14 Mar,2024
Hi Ralph,Thank you for the amazing review! Maz K.#Team6

8/10 Good

Nakia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and quiet. The staff was nice, and it was close to a lot of different things.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Mar,2024
Hi Eric,Thank you for the amazing rating!! Maz K.#Team6

8/10 Good

Kecia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place 👌
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Mar,2024
Hi Kecia,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love those soft cotton sheets
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 6 Mar,2024
Hi Pamela,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Tom

Stayed 8 nights in Feb 2024

4/10 Poor

O'zma

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was really good but property was too old and not clean
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar,2024
Hi O'zma,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

James

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, property conditions & facilities
The property was located near shopping and good food options.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb,2024
Hi James,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 23 Feb,2024
Hi Rachel,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar,2024
Hi Marcia,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 23 Feb,2024
Hi Rachel,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Gabriela

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and on top of things. I really appreciate them and their service.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb,2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb,2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 23 Feb,2024
Hi Michael,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High praise
Great rooms amazing staff great location
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on 20 Feb,2024
Gee, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Kaur J.#Team6