Los Arcos Mall

We had a good experience overall at this hotel. The front desk people were nice/friendly/helpful when they were there but the desk was often not staffed so if you're looking for front-desk service all the time, this won't meet your needs. I believe they have a phone number you can call (or use WhatsApp) that is available 24/7. It's an online self-check-in with codes provided to you for the front-door and your room. They don't have a dining-room but offered breakfast delivered to your room. You need to reserve this (and pay for it) the day before. We did that, but no food showed up. When we inquired, they said they don't have breakfast at the hotel (!). They eventually figured out that they do, in fact, serve breakfast and promptly refunded our money for the missed breakfast. Luckily, we found a great breakfast place close-by that we used for the duration of our stay. There are also fast-food options nearby, if that's your thing. The neighbourhood is very nice. You're very central and the area is very walkable. If you like to walk, you can probably visit most tourist sites by foot. The hotel is in a pedestrian area not accessible by car, so the taxi will have to drop you off nearby (maybe 2-3 walk from the main road). The room was nice; bed was comfy; shower worked, etc. No complaints there.

Excellent facility in the heart of everything

Amazing location in the Santa Cruz neighborhood. Amazing staff, they we’re kind and very helpful. The apartment is nice but a showed a little wear and tear. Not a deal breaker because who can stay indoors in Sevilla during a beautiful spring day?