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Reviews of Jaylets Budget Hathern

3 out of 5
Jaylets Budget Hathern
Loughborough Rd, Hathern, Loughborough, England

Reviews

6.6
Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 2 out of 16 reviews" "
Rating 6 - Okay. 5 out of 16 reviews" "
Rating 4 - Poor. 4 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for Download Festival
perfect for download festival. everything I needed in my room plus more. perfect position and easy to get to every day
Stayed 3 nights in Jun 2019

10/10 Excellent

Roz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Want to say 'Cheap & Cheerful' have to settle for 'cheap'. Once booking confirmed we were told to contact the motel prior to arriving. Called 2 hour before ETA, told that the security ID had not been submitted,but not a problem ' Leave it with me'. Had not had a request for security ID!!. 1 hour later called again, three times, no answer. Finally arrived, called again, was told that our booking had been received by Expedia, but details not passed on to Jaylets, needed a 4 pin code to access the room. Waited 20 mins, finally code arrived.
Stayed 1 night in Apr 2019

6/10 Okay

Nikolas

Liked: Property conditions & facilities, room comfort
Only stayed one night so can't say much but bed was comfy
Stayed 1 night in Feb 2019
Response from GS on 22 Feb,2019
Thank you for the feedback. We particularly like any constructive comments you may have if we see you again :)

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room was very cold, only one towel for two of us, shelf hanging off wall, very noisy at 11.30pm and 3.30am. Telly didn’t work. Won’t be going back there again. Expensive
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Nothing good nothing good about it not good nothing good here nothing good nothing more
Stayed 2 nights in Sep 2018

6/10 Okay

Kathryn

No reception desk
Hotels .com didn’t tell the hotel about my booking. Normally not a problem, but there is no reception desk here. You need an access code to get into your room which is difficult if you can’t find anyone to ask. Would help if it gave that info on the web site. Very helpful man on phone sorted it out. Very basic accommodation , but clean, comfy bed and adequate.
Stayed 1 night in Sep 2018

10/10 Excellent

Matthew

Good Basic room for the price.
Good for Price - Basic, clean room. Good sized too.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Decent for quick work stops.
Does what it says on the tin.
Stayed 1 night in Aug 2018

6/10 Okay

Hayley

Honest review
Exactly as you'd expect a budget motel to be. Showers are good facilities are good once you learn how to navigate the TV. otherwise. One towel for 2 people is unrealistic. Kitchen facilities are good if you can get to use them as regulars make you feel slightly uncomfortable. Comfy beds. Could do with extra pillows. But clean and useable. Get what you pay for.
Stayed 1 night in Aug 2018

4/10 Poor

Brian, Sussex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic and scruffy
Probably the worst place we've stayed for many years. The building is very tired, facilities are basic. WiFi was available and worked well - but the television only operated on a pay TV service with no ability to watch normal "free to air" TV. Overall a very poor experience that we would certainly not want to repeat.
Stayed 1 night in Jul 2018
Response from Andree on 19 Jul,2018
Thank you for your constructive comments, I am the newly arrived manger and fantastic improvements are underway following your visit and the team look forward to welcoming you back again. Thank you

6/10 Okay

al, swansea

Liked: Cleanliness, staff & service, room comfort
probably better eventually
very poor experience of booking in. this involved a phone call to obtain an entry code. i was told this should have been sent in advance as a text message....it wasnt !!! the code given did not work !!! luckily a very helpful lady was on site( JEMMA ) she, not without difficulty , did get a code that worked, via phone call.
Stayed 1 night in Jun 2018
Response from Andree on 19 Jul,2018
Thank you for your constructive comments, I am the newly arrived manger and fantastic improvements are underway following your visit and the team look forward to welcoming you back again. Thank you

6/10 Okay

Fahim

Overall Experience
Could do with renovation
Stayed 1 night in Jun 2018
Response from Jaylets Motel on 4 Jul,2018
Thank you for your feedback Fahim, The Motel has been going through a refurbishment program since the beginning of the year and we are nearly finished. We hope that next time you stay you will enjoy the improvements

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Jaylets Motel on 11 Dec,2018
We would love you to contact us regarding your recent stay so we can take on board any feedback you have to improve for future stays.