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Hôtel Roc de Massabielle

3.0 star property
Hotel with a 24-hour front desk, a short walk to Basilica of the Immaculate Conception

Choose dates to view prices

Photo gallery for Hôtel Roc de Massabielle

Individually decorated, individually furnished, desk, blackout curtains
Exterior
Individually decorated, individually furnished, desk, blackout curtains
Lobby
Shower, free toiletries, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Individually decorated, individually furnished, desk, blackout curtains

Family Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Fan
  • Sleeps 4
  • 4 Twin Beds

Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Fan
Blackout curtains
Hairdryer
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Individually decorated, individually furnished, desk, blackout curtains

Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Fan
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
3 Rue Reine Astrid, Lourdes, 65100

Getting around

  • Lourdes Station - 20 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 23 min drive

About this property

Hôtel Roc de Massabielle

Hotel near Basilica of the Immaculate Conception
Close to Basilica of Our Lady of the Rosary and Massabielle Grotto, Hôtel Roc de Massabielle provides a library, dry cleaning/laundry services and a bar. The on-site local cuisine restaurant, Roc de Massabielle, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and concierge services
  • Multilingual staff, smoke-free property and luggage storage
  • A lift, tour/ticket information and free newspapers
Room features
All 96 individually furnished rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi.
More conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 6 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: EUR 9 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Roc de Massabielle

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed during January and February.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 9 for adults and from EUR 9 for children
  • Self-parking fee: EUR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Roc Massabielle Lourdes
Hôtel Roc Massabielle
Roc Massabielle Lourdes
Roc Massabielle
Hôtel Roc de Massabielle Hotel
Hôtel Roc de Massabielle Lourdes
Hôtel Roc de Massabielle Hotel Lourdes

Frequently asked questions

Is Hôtel Roc de Massabielle pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hôtel Roc de Massabielle?

Self-parking is available for EUR 6 per day. Limited spots are available.

What time is check-in at Hôtel Roc de Massabielle?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hôtel Roc de Massabielle?

Checkout is at noon.

Where is Hôtel Roc de Massabielle located?

Located in the heart of Lourdes, this hotel is within a 10-minute walk of Porte St-Joseph, Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. Massabielle Grotto and Basilica of St. Pius X are also within 10 minutes. Lourdes Station is 20 minutes by foot.

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Hôtel Roc de Massabielle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Marie jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre très petite

La COVID-19 est le résultat de l’appréciation
Stayed 2 nights in Sep 2020

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities

Está razonablemente bien

Está muy bien situado para visitar los santuarios. El parking, que dicen que tienen, hay que reservarlo aparte. Al no poder aparcar tuvimos que ir bastante lejos. No tiene aire acondicionado, que en verano se echa de menos.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
タクシーを読んでくれて助かった。
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Just 5 minutes walk to the Shrine and the ethnic restaurant we had most of our meals.
Stayed 2 nights in Sep 2019

8/10 Good

Richard

Friendly, reasonably priced hotel.

Friendly hotel, well situated for a visit to Lourdes and a good base to tour the beautiful Pyrenees. Modern comfortable rooms, wheelchairs available to borrow.
Stayed 3 nights in Sep 2018

10/10 Excellent

caroline, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

L’hotel est propre, le personnel est gentil, bonne literie. L’hotel est à 3 minutes à pied de la basilique. Attention: pas de parking propre à l’hotel mais il y a un parking payant juste devant (4h: 8 euros).
Stayed 2 nights in Aug 2018