Zenitude Hôtel - Résidences Les Jardins de Lourdes offers a serene escape with amenities like laundry, a snack bar/deli, and free in-room WiFi. Its location allows easy visits to the Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception.
Reviews
7.87.8 out of 10
Good
Popular amenities
Pool
Kitchen
Pet-friendly
Free Wi-Fi
Laundry room
Breakfast available
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Check-in start time: 3 PM; check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open Monday - Saturday (8 AM - 6:00 PM) and Sunday - Sunday (8:00 AM - noon)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 5.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 200 per accommodation, per stay
A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: from approximately EUR 12.90 for adults and from EUR 6 for children
Self-parking fee: EUR 6 per night
Pet fee: EUR 5.00 per pet, per night
Service animals are exempt from fees
Housekeeping is available for an additional fee and varies based on unit size
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 May to 31 August
Frequently asked questions
Does Résidences Les Jardins de Lourdes have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Résidences Les Jardins de Lourdes pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 5.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Résidences Les Jardins de Lourdes?
Self-parking is available for EUR 6 per night. Limited spots are available.
What time is check-in at Résidences Les Jardins de Lourdes?
Check-in start time: 3 PM; check-in end time: 6 PM. Late check-in is available during limited hours.
What time is check-out at Résidences Les Jardins de Lourdes?
Checkout is at 11 AM.
Where is Résidences Les Jardins de Lourdes located?
Located in the heart of Lourdes, this aparthotel is within a 15-minute walk of Lourdes Covered Market, Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception. Lourdes Wax Museum and Château Fort de Lourdes are also within 10 minutes. Lourdes Station is 15 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.8
Location
7.8
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 91 out of 295 reviews
10 - Excellent
91
Rating 8 - Good. 109 out of 295 reviews
8 - Good
109
Rating 6 - Okay. 63 out of 295 reviews
6 - Okay
63
Rating 4 - Poor. 17 out of 295 reviews
4 - Poor
17
Rating 2 - Terrible. 15 out of 295 reviews
2 - Terrible
15
Reviews
Verified
10/10 Excellent
James
19 Jun, 2024
Liked: Cleanliness, property conditions & facilities, communication
People were
Very friendly!
James
Stayed 2 nights in Jun 2024
Verified
8/10 Good
Paul
26 Apr, 2024
Liked: Amenities
The receptionist are very accommodating and the room has all the facilities needed. Restaurants are close by for those that don’t want to cook
Paul
Stayed 1 night in Apr 2024
Verified
6/10 Okay
Gillian
14 Aug, 2024
Liked: Cleanliness, communication
Good budget friwndly aparthotel
Was in lourdes for 4 nights. Zenitude Hôtel-Résidences Les Jardins was a good aparthotel. The only complaint i have is the sofa bed was causing me pain in knee and back.
The pool is nice cold to enter but you soon warm up when swimming
Gillian
Stayed 4 nights in Aug 2024
Verified
8/10 Good
Shanmugavadivelu
7 Apr, 2024
Liked: Cleanliness, amenities, communication
I booked because it had a swimming pool but it is currently not in use. The facilities should exclude if the swimming pool is currently not in use.
Shanmugavadivelu
Stayed 4 nights in Apr 2024
Verified
6/10 Okay
Stéphanie
28 Oct, 2023
Liked: Cleanliness, communication
They do not clean your apartment during your stay. Nor provide clean towels everyday. Reception should be manned at all times.
Stéphanie
Stayed 4 nights in Oct 2023
Verified
6/10 Okay
Terrie
27 Jul, 2022
Disliked: Cleanliness
Basic but OK
This hotel/apartment was good booked two rooms one the air conditioning wasn't working right and they only cleaned one room the day before we booked out after 5days into our 7 day stay other room wasn't cleaned at all had to ask for clean towels and toilet paper bins were never emptied and they never check air conditioning even though it being reported give us a fan to use, rooms quite small glad I booked two rooms for 4 people as each room slept 4 and would be a tight squeeze for 4 adults. Having a pool was a great addition as it gave you a choice to relax by the pool some days but restaurant was closed and no were to get snack or a drink other then going to your room.
Terrie
Stayed 7 nights in Jul 2022
Verified
8/10 Good
Séverine
29 Apr, 2025
Liked: Cleanliness, room comfort, communication
Provisoirement en-dessous du niveau habituel
Problème connexion wifi et disposition architecture d'intérieur spartiate de la chambre
Mais rattrapé par les personnels professionnels et accueil excellent
Appart hôtel confortable et bien situé, dans le centre de Lourdes. Très pratique et pas cher.
Natacha
Stayed 3 nights in Dec 2024
Verified
10/10 Excellent
Aze-eddine
18 Dec, 2024
Liked: Cleanliness, communication
SATISFACTION
un séjour charmant pour prier et profiter du fameux marathon de Lourdes, je recommande Zénitude Hôtel Résidences Jardins De Lourdes à 100 % j'ai même bénéficier de bougies pour aller prier directement étant arrivé un peu tard suite au retard de mes transports tout était efficace ! Je reste à 100 % fidèle
Aze-eddine
Stayed 1 night in Nov 2024
Verified
10/10 Excellent
Glakarla
8 Dec, 2024
Liked: Cleanliness, room comfort, communication
Ideal
Bien comunicado, ideal para estancias donde deseas llevarte tu propia comida. Muy limpio y tranquilo. La cocina pequeña pero con todo lo necesario, eche de menos un microondas. Totalmente recomendable, tiene parking de pago pero merece la pena.
Glakarla
Stayed 1 night in Dec 2024
Verified
4/10 Poor
Patchao
7 Nov, 2024
Liked: Amenities, communication
Notre séjour a été globalement satisfaisant. Cependant, nous avons remarqué une odeur désagréable dans les toilettes, ce qui a quelque peu affecté notre confort.
Il serait peut-être utile de vérifier le bon fonctionnement de la VMC dans les toilettes.
Nous espérons que ce point pourra être amélioré pour le confort des futurs visiteurs.
Merci de votre compréhension.
Patchao
Stayed 3 nights in Oct 2024
Verified
10/10 Excellent
anne
22 Jul, 2024
Liked: Cleanliness, room comfort, communication
Belle découverte : séjour reposant proche de tout
Hôtel très bien situé, au calme, au centre ville, mais on peut tout faire à pied si on est valide. Le parking est réellement un avantage. Dommage que la piscine ne soit pas ouverte sur des creneaux un peu plus large car le matin 8h c'est un peu tôt alors qu'on aimerait en profiter jusqu'à 20h, et aussi le dimanche après-midi.
Chambres propres, sobres, équipées de ce qu'il faut pour entretenir si on y reste quelques jours. On s'y sent comme à la maison.
Les petites informations en terme de vivre "éco" sont bienvenues.
Une excellente adresse
anne
Stayed 1 night in Jul 2024
Verified
6/10 Okay
Verified traveller
19 Apr, 2024
Liked: Cleanliness, communication
Disliked: Room comfort
Très surpris que le 2nd lit, un canapé-lit, du studio ne puisse être replié et diminue autant la surface de circulation, cela semble complètement idiot: nous étions 2 mais il n'y avait pas d'autre studio disponible à la réservation.
Personnel d'accueil très compétent et agréable
Verified traveller
Stayed 2 nights in Apr 2024
Verified
2/10 Terrible
Jean-François
24 Jan, 2024
Disliked: Communication
Lamentable
Je suis arrivé à 18h15. La "réception" fermé à 18h !!! Il y a bien un numéro de portable mais personne ne répond. Après 45 min d'attente et les multiples essais de la plateforme hôtels.com. aucun résultat. Obligé de trouver un autre logement et n'ayant pas de nouvelles de l'hôtel, je pense ne pas être remboursé. Le minimum serait de contacter les clients avant 18h ou de leur donner les codes !! Fuyez.
Jean-François
Stayed 1 night in Jan 2024
Verified
10/10 Excellent
Muna
6 Jan, 2024
Liked: Cleanliness, room comfort, communication
Zenitude Hôtel - Résidences Les Jardins de Lourdes:
La résidence Zenitude les jardins de Lourdes est simplement zen et cosy pour a 3 minutes pour la visite de la grotte, musée de cire et Notre-Dame de lourdes au passage nous avons découvert un bon restaurant africain Burkina Faso 🇧🇫 chez Yacou on y mangent bien bye bye Lourdes
Muna
Stayed 3 nights in Jan 2024
Verified
8/10 Good
Javier
9 Oct, 2023
Liked: Cleanliness, room comfort, communication
Lindo. Cómodo. Sencillo. Buena ubicación
Lindo lugar. Bien ubicado, limpio, cómodo, sencillo, básico bien.
Javier
Stayed 1 night in Oct 2023
Verified
10/10 Excellent
Andrés Tejedor
11 Sept, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo perfecto, muy amable y servicial la recepcionista que hablaba perfectamente español. Te lo hacen muy fácil y cómodo. Perfecto para lo que buscábamos, mucha tranquilidad. Cuando volvamos a Lourdes no dudaremos en repetir aquí, es una magnífica opción con muy buena relación calidad/precio.
Andrés Tejedor
Stayed 2 nights in Sep 2023
Verified
10/10 Excellent
aline
12 Jul, 2023
Liked: Cleanliness, room comfort, communication
Pratique et agréable
L'accueil est souriant et professionnel.le studio est propre,bien agencé.un bémol pour la climatisation qui ne fonctionnait pas très bien.La piscine pourrait être mieux entretenue mais a été bien agréable après un voyage de six en pleine chaleur.l'hotel esttres bien situé à quelques minutes du sanctuaire.l'endroit est parfait pour séjourner quelques jours.
aline
Stayed 1 night in Jul 2023
Verified
8/10 Good
Verified traveller
2 Jul, 2023
Liked: Cleanliness, room comfort, communication
Bon séjour
Contentes de notre séjour en famille : accueil chaleureux, le studio correspond à la description et tarif rapport qualité/prix est correct.
Verified traveller
Stayed 1 night in Jun 2023
Verified
8/10 Good
isabelle
17 May, 2023
Liked: Cleanliness, communication
sympa mais trop petit
logement trop petit pour 4, on se marche dessus, appart hotel adapté. Risque de chute pour les personnes agées
isabelle
Stayed 3 nights in May 2023
Verified
4/10 Poor
Roger
19 Sept, 2022
Moyyen
Petit dejeuner trop cher et parking payant
Roger
Stayed 1 night in Sep 2022
Verified
4/10 Poor
Karina
22 Aug, 2022
Disliked: Cleanliness, room comfort, communication
Hôtel bas de gamme
Accueil limite !! Parking payant et il ont pas prévenu !!!! Pas de cafetière !! Chambre avec une forte odeur avec beaucoup de manque entretien niveau matériel , lit de mauvaise qualité , piscine avec pediluve qui marche pas ! Et quand au petit déjeuner a 12 euros ce très chère payer pour ce que c’est !!!! Même un un formule 1 ferai mieux !!
Karina
Stayed 1 night in Aug 2022
Verified
6/10 Okay
Verified traveller
18 Aug, 2022
Disliked: Cleanliness, communication
Mauvaise odeur dans le hall, baignoire bouchée à l'arrivée, appartement duplex sans climatisation, galère pour se garer alors que c'est un parking payant.
Un peu de neuf dans cet établissement serait agréable