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Rating 10 - Excellent. 68 out of 301 reviews" "
10 - Excellent
68
Rating 8 - Good. 142 out of 301 reviews" "
8 - Good
142
Rating 6 - Okay. 69 out of 301 reviews" "
6 - Okay
69
Rating 4 - Poor. 15 out of 301 reviews" "
4 - Poor
15
Rating 2 - Terrible. 7 out of 301 reviews" "
2 - Terrible
7
8.2/10
Cleanliness
8.4/10
Staff & service
6.6/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Okay
Leonid
Travelled with family
7 Sept,2023
No questions to the personnel, the building is full of old furniture and paintings, It's OK. But parking is chaotic, internet is almost dead, food is primitive. Coffee is not coffee.
Very nice staff, but the hotel turned out to be a construction site. Bathroom not so clean and a horrible sewer smell even inside the room. At 9am very noisy because of construction activities. The environment was not very inviting either, not enough parking spaces . Far away from downtown Lübeck.
When I was at the desk for c/in they have cancelled my reservation. I have asked the reason and it was made by mistake was the answer after this time they give me the last room for 3 person. room was not so clean a lot of dust and setra. wi-fi in room was not working.
quite difficult to locate but a nice stay. old building but well maintained and quaint restaurant. staff was friendly and helpful. our room was a family room and had a separate upstairs bedroom for the kids. it was a nice touch. modern amenities despite the age of the building.
Excellent otherwise except for lack of parking. We booked this as they advertise off-street parking. Arrived after 9 and all spaces booked. Kitchen staff ended up kindly moving a bike rack to get extra space.
Petra
2/10 Terrible
Stefan
Business traveller
2 Feb,2024
Hotelbetrieb wurde bereits am 1.1.24 eingestellt.
Stand vor verschlossener Tür
Es ist für mich unverständlich wie mir eine Buchungsbestätigung gegeben werden kann, wenn das Hotel schon lange geschlossen ist
Personalet på hotellet var meget venlige, hotellet var meget slidt, værelset var meget snavset. Vi tjekkede ud en dag før på grund af den dårlige standard.
Sängarna var väldigt hårda, som att ligga på golvet. Restaurangen var plötsligt stängd en kväll. Wi-fi fungerade inte på rummet, endast i restaurangen och vid entrén.
Personalen var väldigt vänlig och trevlig
När man väl hittat hotellet. Detta är ett av dom absolut bästa hotell vi bott på. Trevlig personal, kanonbra rum, en restaurang med varm mat 18:00-22:00. Bra frukost. Kunde parkera på gatan utanför hotellet. Rekommenderas varmt.
Sören
Stayed 1 night in Jul 2023
8/10 Good
Susanne
20 Jul,2023
Liked: Cleanliness, staff & service
Personalet er rigtig søde og venligt .
Måske interessant for nogle af sengen er en himmelseng , men det ville have været bedre med nogle gode madrasser
I badeværelset stinker det af kloak op fra afløbet - den sidste nat og dette er nævnt til receptionen ). Fik et venligt svar .
Morgemaden lidt kedelig
Tips til frokostbetjeningen er å flittig sjekke at det er pålegg å velge, samt ha uniform på. Det eneste som skilte betjening fra hotelgester var noen svarte plast hansker. Kunne også vært mer service orientert. Eller gode senger og stille og rolig sted som var litt langt unna byen .