Altstadt Hotel Krone Luzern is in Lucerne's historic heart, with cobblestone streets and charming shops. Guests enjoy a hearty breakfast before exploring Chapel Bridge. The hotel offers in-room WiFi, a business center, and multilingual staff to assist leisure and work travelers.
Located near a boardwalk, Altstadt Hotel Krone Luzern is in Old Town Lucerne, a walkable area in Lucerne with great shopping. Swiss Transportation Museum and Rosengart Collection are cultural highlights, and some of the area's landmarks include Chapel Bridge and Mill Bridge. Natur-Museum and Spiegellabyrinth are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledging. Guests love the hotel's location for the sightseeing. Visit our Lucerne travel guide
Weinmarkt 12, Lucerne, CH-6004
What's nearby
Lucerne Town Hall
2 min walk - 0.2 km
Chapel Bridge
3 min walk - 0.3 km
Hertensteinstrasse
3 min walk - 0.3 km
KKL Lucerne
8 min walk - 0.7 km
Lake Side Promenade
9 min walk - 0.8 km
Getting around
Lucerne (QLJ-Lucerne Train Station)
8 min walk
Zurich Airport (ZRH)
61 min drive
Restaurants
Zum Weissen Kreuz
2 min walk
Rathaus Brauerei
3 min walk
Mill'Feuille
2 min walk
Bierliebe & Friends
3 min walk
Starbucks
3 min walk
About this property
Altstadt Hotel Krone Luzern
Historic hotel near Chapel Bridge
Shopping on-site, dry cleaning/laundry services and a business centre are just a few of the amenities provided at Altstadt Hotel Krone Luzern. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Other perks at this hotel include:
Buffet breakfast (surcharge), valet parking (surcharge) and smoke-free property
A front desk safe, a lift and luggage storage
Tour/ticket information, a computer station and concierge services
Guest reviews speak highly of the breakfast, helpful staff and proximity to shopping
Room features
All guest rooms at Altstadt Hotel Krone Luzern include perks, such as heated floors, in addition to amenities, such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Available in some public areas: Free WiFi and wired internet
Parking and transport
Valet parking on site (CHF 32 per day)
Limited on-site valet parking
Food and drink
Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
A restaurant
Things to do
Shopping
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business centre
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Well-lit path to entrance
More
1 building
5 floors
Built in 1800
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
TV with premium digital channels
Food and drink
Espresso maker
Minibar
More
Access via exterior corridors
Desk
Heated floor
Heating
Iron/ironing board on request
Phone
Portable fan
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 25
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00
Special check-in instructions
The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of CHF 10 per pet, per day
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.50 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately CHF 23 for adults and from CHF 16 for children
Valet parking fee: CHF 32 per day
Pet fee: CHF 10 per pet, per day
Late check-out fee: CHF 50.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne
Frequently asked questions
Is Altstadt Hotel Krone Luzern pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.
How much does it cost to stay at Altstadt Hotel Krone Luzern?
As of 26 Apr, 2026, prices found for a 1-night stay for 2 adults at Altstadt Hotel Krone Luzern on 29 Apr, 2026 start from S$205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Altstadt Hotel Krone Luzern?
Valet parking is available for CHF 32 per day.
What time is check-in at Altstadt Hotel Krone Luzern?
Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Altstadt Hotel Krone Luzern?
Checkout is at 11 AM. Late checkout is available for CHF 50.00 (subject to availability).
Where is Altstadt Hotel Krone Luzern located?
Located in Old Town Lucerne, this historic hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. Mill Bridge and Rosengart Collection are just steps away. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Altstadt Hotel Krone Luzern Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
8.8
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 526 out of 1000 reviews
10 - Excellent
526
Rating 8 - Good. 358 out of 1000 reviews
8 - Good
358
Rating 6 - Okay. 88 out of 1000 reviews
6 - Okay
88
Rating 4 - Poor. 16 out of 1000 reviews
4 - Poor
16
Rating 2 - Terrible. 12 out of 1000 reviews
2 - Terrible
12
Reviews
Verified
8/10 Good
Joshua
18 Mar, 2026
Liked: Cleanliness, staff & service, amenities
Very friendly staff, excellent location. Room a little small but clean. Would stay here again.
Good location in town near Chapel Bridge. Coming by car is very tricky as streets leading to plaza where hotel is located are narrow and shared with pedestrians. Twin bed room has basic amenities. Area around hotel has many shops and eateries.
Great location, friendly staff and simple amenities. The room was a nice size, high ceilings. The beds were two twins (perfect for my son and I) and were very comfortable.
Approximately 7-8? Mins walk from train station but not ideal with large suitcase. Beautiful old town area with lots to see and do. Staff are friendly and accommodating. Rooma were clean and good size, all amenities needed were provided. Minibar & breakfast available a cost. Close to chapel Bridge and Jesuit Church and nice for a morning or night stroll. Businesses and food close at 5pm and restaurants around were expensive. Closest option for cheap food was a few mins walk back to train station area.
Beautiful hotel! Close to shopping, restaurants and historic sights. We loved it!
Joan Marie
Stayed 2 nights in Sep 2025
Verified
6/10 Okay
Launa
14 Apr, 2026
Liked: Staff & service
This room is very average at best. The staff was great. We did not eat breakfast. Location is great but there is no air conditioning. You will be leaving the window open. It is a relatively quiet area outside the room. The bathroom is pretty subpar (not great towels, shower curtain instead of glass door). Unfortunately, we did not have great weather so we were in earlier than normal and there is horrible TV choice for English speaking people (only 2 channels and both are news). If you require only a bed and you care about nothing else, you will be fine here.