Dear Guest, Thank you for sharing your feedback with us. We're delighted to hear that you appreciated our excellent location. Regarding your suggestion for a guided tour of the site and a casual coffee shop area, we want to let you know that our concierge team is always eager to assist our guests in exploring Lyon to the fullest. Whether you're interested in culinary delights, historical landmarks, or any other aspect of the city, our concierges are happy to arrange personalized tours tailored to your preferences. We hope to have the opportunity to welcome you back and provide you with an even more enriching experience during your next visit. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to the possibility of hosting you again soon.Best regards,

Dear Madam, Thank you very much for your comment. We hope to have the great pleasure of welcoming you back soon. Best regards,

Cher Client, Nous vous remercions pour cette excellente note et sommes heureux de constater que votre expérience au sein de l'InterContinental Lyon - Hotel Dieu fut mémorable. Au plaisir de vous accueillir de nouveau très prochainement. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest, Thank you for sharing your feedback with us. We're pleased to read that you found our hotel's location convenient and our accommodations spacious.We apologize that the breakfast buffet did not meet your expectations. Your comments are important to us, and we will certainly review them with our culinary team to make necessary improvements.We also appreciate your input regarding the layout of our suite. We hope to have the opportunity to welcome you back in the near future and provide an improved experience that meets all your expectations. Please feel free to reach out to us directly on your next visit so we can assist you personally.Sincerely yours,

Cher Client, Nous vous remercions pour cette excellente note et ce gentil commentaire. Nous sommes ravis de constater que notre Suite Junior offrant une vue imprenable sur le Rhône et la ville vous ait plu. Merci également pour cette très jolie photo. Au plaisir de vous accueillir de nouveau très prochainement sur la Presqu'île lyonnaise. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest, Thank you very much for your review. We are delighted that you enjoyed our rooms. We hope to welcome you back soon.

Dear Guest,Thank you very much for this great rating.We are delighted to read that you had an amazing experience in our hotel.We hope to have the great pleasure of welcoming you again soon.Sincerely yours,

Chère Madame, Nous vous remercions d'avoir pris le temps de nous laisser cette excellente note. Au plaisir de vous accueillir de nouveau très prochainement à l'InterContinental Lyon - Hotel Dieu. Sincères salutations,Madelijn Vervoord, Directrice Générale

Dear Guest,Thank you very much for your excellent rating following your stay at InterContinental Lyon - Hotel Dieu. We are delighted to learn that you appreciated the architecture of our hotel, as well as the quality of our service. We also appreciate your kind words regarding the breakfast at Epona restaurant.We hope to have the pleasure of welcoming you back soon to beautiful Lyon.Yours sincerely,Madelijn Vervoord, General Manager

Cher Client, Nous vous remercions pour cette excellente note et ce gentil mot. Au plaisir de vous accueillir de nouveau très prochainement entre le Rhône et la Saône. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest,Thank you for your wonderful review. We are thrilled to hear that you found our hotel to be the most beautiful one you have ever stayed at. As you perfectly describe it, our hotel is located in the Grand Hôtel-Dieu, a former hospital that has been transformed into a place where the people of Lyon and travelers from all over the world can come and enjoy the beauty of its surroundings.We are honored to read that you consider the cuisine of Epona worthy of a Michelin star, will be delighted to share your lovely words with all our team members.We are also glad to learn you enjoyed our ideal location on the banks of the Rhône river. The entire team at InterContinental Lyon - Hotel Dieu look forward to welcoming you back to the heart of the city.Sincerely yours,Madelijn Vervoord, General Manager

Dear Guest,Thank you very much for this great rating.We are delighted to read that you had an amazing experience in our hotel thanks to the service and the comfort of your room. We hope to have the great pleasure of welcoming you again soon.Sincerely yours,

Dear Guest, Thank you very much for your great rating following your stay at InterContinental Lyon - Hotel Dieu. We are glad to read you appreciated the privileged location of our hotel, in the heart of the Grand Hôtel-Dieu, which makes it easy to visit the city or participate in numerous activities. Thank you also for your words regarding our team members. We hope to have the pleasure of welcoming you back soon in beautiful Lyon.Sincerely yours,Madelijn Vervoord, General Manager

Dear Guest, Thank you for taking the time to leave your review following your stay at InterContinental Lyon - Hotel Dieu. We are glad to learn you were sensitive to the beautiful architecture of our hotel. However, we apologize for any inconvenience you experienced regarding the availability of ice for your injury. We still hope to have the opportunity to welcome you again in the heart of Lyon.Yours sincerely, Madelijn Vervoord, General Manager

Dear Guest, Thank you very much for this great rating following your stay at InterContinental Lyon - Hotel Dieu. We are delighted to read that you enjoyed the central location of our hotel and we hope to have the pleasure of welcoming you again soon in the hearth of the city. Yours sincerely

Dear Madam,Thank you very much for taking the time to evaluate your experience in our hotel and for your kind words.We hope to have the great pleasure of welcoming you again very soon in Lyon.Yours sincerely,

Cher Monsieur, Merci d'avoir pris le temps de nous laisser cette excellente note suite à votre séjour lyonnais. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement entre le Rhône et la Saône. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest, Thank you for taking the time to share with us your feedback following your stay. We are sorry to read you experience was not up to your expectations, would you consider contacting me on emilie.griveaud@ihg.com in order to discuss about your discontent?We hope to be welcoming you back soon in the heart of Lyon.Yours sincerely,Emilie Griveaud, Rooms Division Manager

Cher Client, Merci d'avoir pris le temps de nous faire part de votre commentaire suite à votre venue. Nous sommes ravis de lire que le service de notre établissement ait été à la hauteur de vos attentes. Au plaisir de vous accueillir de nouveau très prochainement. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest,Thank you for your excellent rating following your stay. We're delighted that your experience at InterContinental Lyon - Hotel Dieu met your expectations. We hope to welcome you back very soon. Sincerely yours, Madelijn Vervoord, General Manager

Dear Guest, Thank you very much for your excellent feedback following your stay at InterContinental Lyon - Hotel Dieu. We are glad to read you enjoyed your overall experience and that you consider our hotel as one of the most beautiful you've ever stayed in. We hope to have the pleasure of welcoming you again very soon for your next visit in Lyon. Yours sincerely,

Dear Guest,Thank you very much for your great feedback following your stay at InterContinental Lyon - Hotel Dieu. We are glad to learn you enjoyed your room as well as the quality of our service. We hope to have the opportunity to welcome you again soon in the heart of Lyon.Yours sincerely, Madelijn Vervoord, General Manager

Cher Client, Merci pour cette excellente note suite à votre venue. Nous sommes ravis de constater que votre séjour au sein de l'InterContinental Lyon - Hotel Dieu vous ait plu. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement à Lyon. Sincères salutations, Madelijn Vervoord, Directrice Générale

Chère Madame, Nous vous remercions d'avoir pris le temps de nous laisser cette très jolie note suite à votre venue au sein de l'InterContinental Lyon - Hotel Dieu. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement entre le Rhône et la Saône. Sincères salutations, Madelijn Vervoord, Directrice Générale

Cher Client, Nous vous remercions d'avoir pris le temps de nous laisser une note suite à votre venue. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement entre le Rhône et la Saône. Sincères salutations, Madelijn Vervoord, Directrice Générale

Chère Madame,Merci pour cette très jolie note suite à votre venue. Nous sommes ravis de constater que votre séjour lyonnais vous ait plu. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest, Thank you very much for taking the time to leave a review following your stay at InterContinental Lyon - Hotel Dieu.We are thrilled to learn you were sensitive to the beauty of our architecture as well as the history of the Hôtel-Dieu, one of France’s most notorious hospitals from the Middle Ages until 2010.We all hope to have the pleasure of welcoming you back soon in Lyon. Sincerely yours, Madelijn Vervoord, General Manager

Dear Guest, Thank you very much for taking the time to leave a great review following your stay at InterContinental Lyon - Hotel Dieu. We are thrilled to learn you appreciated your overall experience in our property. We look forward to welcoming you back to the heart of the city.Sincerely yours,Madelijn Vervoord, General Manager

Dear Guest, Thank you very much for taking the time to evaluate your experience at InterContinental Lyon - Hotel Dieu and for your kind words. We are delighted to read you enjoyed your stay thanks to the quality of our hotel, the rooms, the beautiful architecture and the quality of the breakfast. We hope to have the opportunity to welcome you again soon in the heart of Lyon. Yours sincerely, Madelijn Vervoord, General Manager

Dear Guest,Thank you for kindly taking the time to leave a review following your stay at InterContinental Lyon – Hotel Dieu. We are sorry to read you experience was not up to your expectations, would you consider contacting me on emilie.griveaud@ihg.com in order to discuss about your discontent?We hope to be welcoming you back soon in the heart of Lyon.Yours sincerely,Emilie Griveaud, Rooms Division Manager

Cher Client, Nous vous remercions d'avoir pris le temps de nous laisser cette excellente note. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement dans notre belle ville de Lyon. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest, Thank you very much, we are thrilled to read you enjoyed your overall experience at InterContinental Lyon - Hotel Dieu. We look forward to welcoming you back to the heart of the city.Sincerely yours,Madelijn Vervoord, General Manager

Dear Guest, Thank you very much for this excellent rating and your lovely words following your stay at InterContinental Lyon – Hotel Dieu. We are glad to learn you enjoyed your overall experience thanks to the friendliness of our team members as well as the convenient location of our hotel, ideal for shopping or discovering the best the city has to offer. We are also glad to learn you appreciated your experience under the majestic dome. We hope to have the pleasure of welcoming you back soon in Lyon, to enjoy one more time the breath-taking views on the banks of the Rhône.Sincerely yours, Madelijn Vervoord, General Manager

Cher Client, Nous vous remercions pour cette très jolie note. C'est un plaisir pour nous de voir que votre expérience au sein de notre établissement vous ait conquis. Au plaisir de vous accueillir très prochainement entre le Rhône et la Saône. Sincères salutations, Madelijn Vervoord, Directrice Générale

Cher Monsieur, Nous vous remercions pour cette excellente note et sommes ravis de constater que votre séjour lyonnais vous a plu. Au plaisir de vous accueillir très prochainement au cœur de Lyon. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest, Thank you very much for this excellent rating. We are thrilled to see you enjoyed your overall experience at InterContinental Lyon – Hotel Dieu. We look forward to welcoming you back very soon between the Rhône and Saône rivers. Sincerely yours, Madelijn Vervord, General Manager

Dear Guest, Thank you very much for taking the time to share with us your review following you stay at InterContinental Lyon – Hotel Dieu. We are glad you appreciated the location of our hotel in the heart of Lyon’s Presqu'île, allowing you to enjoy the surrounding shopping areas and historical sites. We are also thrilled to learn you enjoyed your breakfast experience at Epona restaurant. Thank you for your comment about the service, your satisfaction is our priority. We look forward to welcoming you again soon at InterContinental Lyon - Hotel Dieu. Yours sincerely, Madelijn Vervoord, General Manager

Cher Client, Merci beaucoup pour cette très belle note. Nous sommes ravis de constater que votre expérience lyonnaise parmi nous vous ait plu. Au plaisir de vous accueillir de nouveau très prochainement à Lyon. Sincères salutations,Madelijn Vervoord, Directrice Générale

Dear Guest, Thank you very much for taking the time to leave a review following your stay at InterContinental Lyon – Hotel Dieu. We are glad to read you appreciated the architecture of our establishment, dating back to the 18th century, as well as the quality of our service. However, we are sorry to learn the comfort and cleanliness of your room did not live up to your expectations. We will be sure to follow up internally.We hope to have the pleasure of welcoming you back soon to our hotel in the heart of Lyon.Yours sincerely, Madelijn Vervoord, General Manager

Dear Guest,We are thrilled to read your satisfaction regarding your recent stay at InterContinental Lyon - Hotel Dieu. Our team members are committed to make you live the best experience, your satisfaction is our greatest rewards. We are very much looking forward to welcoming you once again in the heart of Lyon.Yours sincerely, Madelijn Vervoord, General Manager

Dear Guest, Thank you for taking the time to leave your review following your stay at InterContinental Lyon – Hotel Dieu. We are glad to read you enjoyed your experience in our beautiful and historic property. We hope to have the pleasure of welcoming you back soon for your next visit in Lyon. Yours sincerely, Madelijn Vervoord, General Manager

Dear Guest, We are sorry to read that your experience in our establishment did not go well. Would you be willing to contact Emilie Griveaud, the Accommodation Manager, to discuss the difficulties you encountered during your stay? Sincerely yours, Madelijn Vervoord, General Manager

Dear Guest,Thank you very much for this excellent rating following your stay at InterContinental Lyon – Hotel Dieu.We hope to have the pleasure of welcoming you back soon in Lyon, on the banks of the Rhône.Sincerely yours,Madelijn Vervoord, General Manager

Dear Guest, Thank you for taking the time to leave this excellent rating following your stay at InterContinental Lyon - Hotel Dieu. We are glad to read you enjoyed your overall experience as well as our ideal location on the banks of the Rhône. We hope to have the pleasure of welcoming you back soon for your next visit in beautiful Lyon. Yours sincerely, Madelijn Vervoord, General Manager

Dear Guest, Thank you very much for this excellent rating following your stay at InterContinental Lyon – Hotel Dieu. We are thrilled to read you enjoyed the beauty of our architecture dating back to the 18th century as well as our ideal location in the heart of Lyon. However, we are truly sorry to read your room wasn't ready in time.However, we are sorry your room was not ready when you arrived. Our staff do their best to prepare the rooms on time, especially on busy days, and we are sorry the service took a unusual long time during your stay. We hope to have the opportunity to welcome you again soon in the Presqu'île district.Yours sincerely, Madelijn Vervoord, General Manager

Cher Client, Merci d'avoir pris le temps de nous laisser cette excellente note suite à votre séjour au sein de l'InterContinental Lyon - Hotel Dieu. Au plaisir de vous accueillir de nouveau très prochainement à Lyon. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest,We would like to thank you for your beautiful note following your stay in our hotel. We hope to have the pleasure of welcoming you back soon to the heart of the Presqu'île. Yours sincerely,Madelijn Vervoord, General Manager

Cher Client, Nous vous remercions d'avoir pris le temps de nous laisser cette excellente note. Nous sommes très heureux que votre séjour vous ait plu. Au plaisir de vous accueillir de nouveau très prochainement à Lyon. Sincères salutations, Madelijn Vervoord, Directrice Générale

Dear Guest, Thank you very much for choosing InterContinental Lyon – Hotel Dieu and for taking the time to rate your stay. We are glad to read you enjoyed the beautiful architecture of our hotel as well as the quietness and comfort of your room overlooking the historic courtyard of the Hôtel-Dieu. However, we are sorry to read that your stay was not perfect due to the breakfast and your experience at Le Dôme bar. We will be sure to follow up internally to improve the quality of service we provide to our guests. We still hope to have the opportunity of welcoming you again soon in the heart of Lyon.Yours sincerely, Madelijn Vervoord, General Manager

Cher Client, Merci d'avoir pris le temps de nous laisser cette très belle note à la suite de votre séjour dans notre hôtel. Nous espérons avoir le plaisir de vous recevoir de nouveau très bientôt au cœur de la ville. Sincères salutations