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Reviews of Landgoed Kasteel de Hoogenweerth

4 out of 5
Landgoed Kasteel de Hoogenweerth
Hoge Weerd 4, Maastricht

Reviews

8.2

Very good

Rating 10 - Excellent. 73 out of 186 reviews" "
Rating 8 - Good. 71 out of 186 reviews" "
Rating 6 - Okay. 27 out of 186 reviews" "
Rating 4 - Poor. 9 out of 186 reviews" "
Rating 2 - Terrible. 6 out of 186 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is beautiful. However, the management has some serious issues. You can’t find the one person who is working, they leave at 6pm and lock the facilities. We booked the best suite three months in advance. 3 days before they told us they booked a wedding and would give us our first night free. They did in the smallest hobbit room ever. Still waiting for our refund as I write. No customer service.
Stayed 2 nights in Sep 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No reception after 18:00 ? We are in 2019 I slept in my car because of that Thank you it will be the last time with this weird hotel
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Doru Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great suites - super comfortable
Stayed 2 nights in Jan 2019

2/10 Terrible

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No Service Hotel!
Beautiful property on the river across from an industrial area. The facility was nice and so were the rooms that were different from the usual. But, yes there must be a but, the staff at this hotel (front desk/customer service) were of no use. My wife and I attempted to go to bed at 22:00 since we had an early departure the following morning. We "attempted" to sleep but were unable to until about 4:00 the following morning due to guests at the room next to ours holding a party in their room with loud techno music, slamming of doors, and loud conversations. There was nobody to reach at the hotel to assist with this issue since they departed at 18:00. Tried to both email and call the staff but received no response or assistance. At 3:30 had to get up knock on their door and asked the guests to keep it down but this request was ignored. At check-out in the morning, I inquired about why no one had returned my call or emails and the front desk stated that they did not receive any calls. So beware, if you have an issue at this hotel, you cannot expect to receive any service.
Stayed 1 night in Jan 2019

8/10 Good

Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish hotel
1night visit to break our car journey. Reception were helpful and brwakfast was good,
Stayed 1 night in Oct 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maastricht Marvel
Outstanding location and accommodation!
Stayed 1 night in Aug 2018

10/10 Excellent

Michal, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is small and absolutely gorgeous! The hotel restaurant Sofa serves delicious food. I really enjoyed my stay!
Stayed 3 nights in Jul 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Rene, Antwerp

Liked: Staff & service
Nice location, rooms disappointing and needing refurbishing, rooms not in castle but in former " stable building ", Room arrangement made by designers with little sense of practicality .
Stayed 1 night in Jun 2018

4/10 Poor

Kathy, Laconia, NH

Liked: Cleanliness
Disliked: Room comfort
We expected to stay in a room in a "castle" and instead were given a room in the "carriage house" at the side of the castle that overlooked the parking lot! Not what we were expecting at all ...
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not a 4 star hotel
First of all i arrived at 23:00 and i faced a building without sufficient lighting and i didn't even know if i was in the right place. I parked my car and i went to the reception and the door was locked. I knocked the door but nothing. No telephone to call, nothing at all. I googled their tel number and i called 3-4 times but nothing. After 5 min i called again and finally someone pick it up. They gave me a code to take the keys and i went to my room. Lucky i didn't sleep in the car. The room had a nice decoration but it was only for couples or single use. I was in a business trip and my partner asked me to stay in a different room . Very lucky because if he was in the same room we wouldn't even take a shower. There is not separate bathroom but next to the bed is the bathroom without door or walls. I tried later to put my bottle of water in the fridge and the door wasn't closing having as a result a burnt motor which was on all the time. I turn it off and i hope i saved their fridge from breaking down.
Stayed 1 night in Oct 2017

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Romantic hotel
Great location right on the river, fantastic gardens. The rooms we stayed in, two couples, both did not have a separate bathroom. The toilet was in it's own room fortunately but the rooms just have a large tub in the middle of the room. Great for a romantic get away for a couple that are very comfortable with each other, but not great for a weary traveler.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Room comfort

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay by river
Went there for our honeymoon and love it. Comfortable room up in the tower. Although there's no lifts, they will bring your bags to your room. Short bike ride into town, but only really the restaurant (separate) and some restaurants north if the harbor are within walking distance. The restaurant next door is really good (truffle pasta). Breakfast is simple and mini bar is surprisingly affordable (similar to restuarant prices). The roaming peacock is beautiful, but is louder than a rooster. Overall if you want a relaxing place by the river this is the place.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Cool suite, Great breakfast
This hotel is quaint and contemporary. A little disappointed there was not any room service available except for breakfast. However, the staff makes up for what's lacking in lunch/dinner room service. The suite was great and comfortable. Breakfast was amazing!!! Especially their croissants and muffins. I'd definitely spend another night if I could.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Could be so much better, today, over priced
The experience could have been so much better. Whilst the room was not dirty, it was tired and in need of TLC. I feel we paid far too much money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Family Getaway
We really enjoyed our stay. The castle is beautiful and a short drive from the lovely downtown area. We were in a tower suite and my son loved the "secret" room for him and the bridge to access it. Really creative! Our only disappointment is that hotels.com overcharged us by a ridiculous amount. The hotel said that nearly half of what we were charged never made it to them. Very disappointed in the hotels.com service for this one.

8/10 Good

Wendy, A

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel in lovely surroundings.
We stayed in Suite 9 which was lovely apart from the walk in shower where the rubber seal had perished (and not recently) which resulted in a flood in the bathroom after our first shower. The staff were aware of the problem and gave us extra towels which we used to build a defence. During heavy rain the floor to ceiling window in the lounge also leaks resulting in a puddle. The breakfast was excellent and we would recommend Hogenweerth to others but avoid suite 9 until it has had the necessary repairs.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Maastricht
Great place in Maastricht

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
The hotel was overbooked and they called us when we were already on our way. They gave us a very nice apartment right in Maastricht's city center instead. Great service!

8/10 Good

David, Brussels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoogenweerth Suite
We had booked two deluxe rooms, but there had been a room switch and we were "upgraded" to the Hoogenweerth Suite, which is incredibly spacious, has a nice separate kitchen and living room and sleeps up to 6 persons, but in my opinion the deluxe rooms are much nicer and cosier, so I would have preferred to have been given the room I actually booked. Nevertheless, Hoogenweerth Suites in a very nice hotel and has an amazing setting on the borders of the Maas. The personnel is very kind and most helpful. The rooms are excellent value for money. We dined at the on site brasserie. Food and service were truly excellent. I would recommend this hotel to anyone coming to Maastricht who wants to stay close to the city center and yet in a calm and peaceful surrounding.

10/10 Excellent

JanetB, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern design
Our suite was ultra modern but the bed was mattress on the floor of a converted hay loft where the ceiling was so low, it was impossible to stand up. The breakfast that was delivered to the door the next morning was amazing and we certainly didn't need any lunch that day!

8/10 Good

Tuan Truong, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castel in good location, quiet area and very clean
Very good, good location, quiet area, very clean and very good price.

10/10 Excellent

dan, saskatchewan canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Maastricht getaway
stayed for three days in October and it was fantastic. Great location for zipping around Maastrixhr or other locations in the area. Had the I Love Paris suite and it was very large and spacious. Martin the owner and manager was great and very easy going. Didn't get to the restaurant but it looked appealing. Great place, grest service, great stay! Highly recommended.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
quirky room
we stayed in the small suite. Interestingly it has a bath tub in the middle of the room and a small sofa and table made of some kind of soft foamy material. It was a bit challenging to take a shower without flooding part of the room.. Breakfast was very nice, served in a picnic basket. The grounds and room finishings were nice, only disappointment was the adjacent restaurant was closed, but nobody had informed us..

8/10 Good

SML

Travelled with partner
Liked: Staff & service, property conditions & facilities
Prachtg monumentaal gebouw in een rustige omgeving met mooie tuinen en dito uitzicht. Het bed was ok. De regendouche op de badkamer heel fijn. Ik miste alleen een waterkoker op de kamer. Heet water voor thee uit de koffieautomaat was niet echt lekker met koffiesmaak. Het naast gelegen restaurant was niet echt gastvrij, zonder reservering konden we vertrekken. Nu heeft Maastricht met zn diversiteit in de vele restaurants dat helemaal goed gemaakt. Aanrader is het uiterst gastvrije Chalet Bergrust bij de St. Pieter.
Stayed 1 night in May 2024

10/10 Excellent

Leendert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een hele mooie plek, een oase van rust net buiten het centrum van de stad. Ruime kamers, prima comfort. Een tikje gehorig indien boven’buren’ aanwezig. Heel vriendelijk personeel en heerlijk ontbijt in picknickmand. Aanrader!
Stayed 2 nights in Apr 2024

10/10 Excellent

Chantal

Stayed 1 night in Apr 2024

10/10 Excellent

Ce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Anja

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Jolanda

Stayed 1 night in Jan 2024

6/10 Okay

Roel

Stayed 2 nights in Jan 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie schone kamers! Ontbijt op de kamer in een picknick mand bezorgd. Was uitgebreid en goed verzorgd.
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Gerjan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastische lokatie en kamers!
Stayed 1 night in Nov 2023

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Johan

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Prachtige locatie Zeer ruime kamer prima ontbijt Teleurstellend dat het zwembadje gesloten was tijdens deze warme dagen, had ik eigenlijk wel vooraf willen weten.
Stayed 2 nights in Sep 2023

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
wunderschöne Unterkunft für einen Kurztripp in Maastricht, wenn man nicht in der Stadt direkt wohnen möchte. Sehr freundliches und hilfreiches Personal. Alles top!!
Stayed 2 nights in Jul 2023

8/10 Good

paula

Travelled with partner
Liked: Staff & service
Prima overnachting en service bij aankomst prima. Kamer viel zeer tegen, veel spinnenwebben, handdoeken om de buizen van het bad en wasbak (vermoedelijk vanwege lekkage), een rommelhoek met kerstspullen (die had op slot moeten zitten) en zeer verschenen rolgordijnen die met klerenhangers dicht werden gehouden. Ook bleek er onduidelijkheid, vanuit Expedia, te zijn over het bijgeboekte ontbijt. De receptioniste bij aankomst hielp ons echter perfect en bood een luxere kamer aan in het kasteeltje zelf. Dat was een hele mooie kamer met mooi balkon, kijkend op de Maas. Ook hier mag echter meer aandacht zijn voor alle spinnenraggen zijn.

10/10 Excellent

dr. Marnix, Westerbroek

Liked: Cleanliness, staff & service, property conditions & facilities
Mooie locatie en prachtige kamer. Buitengewoon gastvrije benadering van de medewerkers!!
Stayed 2 nights in May 2023

8/10 Good

peter

Stayed 1 night in Mar 2023

8/10 Good

Stef

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fraaie kamer, prachtig pand, fantastisch ontbijt. onderhoud badkamer mag wat aandacht hebben.