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Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.3 out of 5 Excellent
1,000 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationPortas do Cerco17 min walk
Popular LocationNew Yaohan Department Store3 min drive
Popular LocationMacau Fisherman's Wharf3 min drive
AirportMacau (MFM-Macau Intl.)7 min drive

Choose dates to view prices

  • Deluxe Room (Crowne Plaza)

    4.8/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    More detailsDeluxe Room (Crowne Plaza)
  • Superior Suite (Crowne Plaza)

    Room amenities

    • City view
    • Sleeps 3
    More detailsSuperior Suite (Crowne Plaza)
  • Club Room (Crowne Plaza)

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    More detailsClub Room (Crowne Plaza)
  • Room, Sea View (Crowne Plaza)

    3.6/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsRoom, Sea View (Crowne Plaza)
  • Superior Room (Crowne Plaza)

    4.5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    More detailsSuperior Room (Crowne Plaza)

About this area

Macau

Located in Macau, Crowne Plaza Macau is in the city centre and by the sea. Macau Ferry Terminal is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Macau Fisherman's Wharf and Chimelong Ocean Kingdom. Looking to enjoy an event or a game? See what's going on at Cotai Arena or Macau Jockey Club. Guests appreciate the hotel's quiet location.
Visit our Macau travel guide
View in a map
Popular Location

What's nearby

  • Portas do Cerco - 17 min walk
  • New Yaohan Department Store - 3 min drive
  • Macau Fisherman's Wharf - 3 min drive
  • Hospital Conde S. Januario - 3 min drive
  • Luis de Camoes Garden and Grotto - 4 min drive

Getting around

  • AirportMacau (MFM-Macau Intl.) - 7 min drive

Restaurants

  • Where to eat
  • Cafe Azure – Buffet restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner.

About this property

Crowne Plaza Macau

5-star luxury hotel near Macau Ferry Terminal
This smoke-free hotel features 2 restaurants, an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business centre and valet parking. All 208 rooms offer free WiFi and free wired Internet, LED TVs with satellite channels, and comforts such as premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, minibars and separate bathtubs and showers.
Crowne Plaza Macau offers 208 forms of accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: MOP 480 per day
  • Valet parking: MOP 490 per day
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MOP 108 for adults and MOP 108 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • Malay

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (11840 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 48-inch LED TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 350.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MOP 108 for adults and MOP 108 for children (approximately)
  • Self-parking fee: MOP 480 per day
  • Valet parking fee: MOP 490 per day
  • Rollaway bed fee: MOP 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crowne Plaza Macau Hotel
Crowne Plaza Macau
Crowne Plaza Macau Hotel
Crowne Plaza Macau Macau
Crowne Plaza Macau Hotel Macau

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Macau and receive a full refund?
Yes, Crowne Plaza Macau offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Macau cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Macau?
As of 27 Oct,2020, prices found for a 1-night stay for 2 adults at Crowne Plaza Macau on 28 Oct,2020 start from SG$124, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crowne Plaza Macau have a pool?
Yes, this property has an indoor pool.
Is Crowne Plaza Macau pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Macau?
Self-parking is available for MOP 480 per day. Valet parking is available for MOP 490 per day.
What time is check-in at Crowne Plaza Macau?
Check-in is from 3 PM to midnight.
What time is check-out at Crowne Plaza Macau?
Checkout is at 11 AM.
Where is Crowne Plaza Macau located?
Located in the heart of Macau, this luxury hotel is within 2 mi (3 km) of Kun Iam Temple, Macau Ferry Terminal, and Macau Fisherman's Wharf. Ruins of St. Paul's Cathedral and Senado Square are also within 3 miles (5 km).
4.3
Excellent
5 - Excellent
449
4 - Good
437
3 - Okay
75
2 - Poor
26
1 - Terrible
13

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommendef
Most beautifully decorated hotelroom I have seen! Such a pleasure
Stayed 1 night in Jan 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff not flexible and very unfriendly,do not recommend
Stayed 4 nights in Jan 2020

3/5 Okay

Stayed 1 night in Jan 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
The location was a big out of the city centre and the shuttle bus provided by the hotel is insufficient. You need to catch public buses or taxi to go around. Also, hotel asked for $1,000 deposit when checking in, no matter if we already fully paid for our stay. I think it’s a bit too much.
Stayed 2 nights in Jan 2020

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