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Outdoor pool
Infinity pool
Outdoor pool
46-inch LED TV with premium TV channels, pay-per-view films

Guest reviews

4.4 out of 5 Excellent
519 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Free airport shuttle
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationSenado Square3 min drive
Popular LocationMacau Fisherman's Wharf5 min drive
Popular LocationHospital Conde S. Januario6 min drive
AirportMacau (MFM-Macau Intl.)13 min drive

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  • Grand Deluxe Ocean Room

    Room amenities

    • Sleeps 4
    More detailsGrand Deluxe Ocean Room
  • Grand Deluxe Suite

    Room amenities

    • Sleeps 6
    More detailsGrand Deluxe Suite
  • Grand Studio

    Room amenities

    • Sleeps 4
    More detailsGrand Studio
  • Grand Room

    Room amenities

    • Sleeps 4
    More detailsGrand Room
  • Grand Suite

    Room amenities

    • Sleeps 4
    More detailsGrand Suite

About this area

Macau

Located in Macau, MGM MACAU is connected to a shopping centre. A-Ma Temple and Holy House of Mercy are local landmarks, and some of the area's attractions include Chimelong Ocean Kingdom and Macau Fisherman's Wharf. Looking to enjoy an event or a game? See what's going on at Macau Jockey Club or Cotai Arena.
Visit our Macau travel guide
View in a map
Popular Location

What's nearby

  • Senado Square - 3 min drive
  • Chapel of our Lady of Penha - 5 min drive
  • Macau Fisherman's Wharf - 5 min drive
  • Hospital Conde S. Januario - 6 min drive
  • St. Dominic's Church - 6 min drive

Getting around

  • AirportMacau (MFM-Macau Intl.) - 13 min drive

About this property

MGM MACAU

Luxury hotel connected to a shopping centre in Macau with 6 restaurants
Along with 6 restaurants, this hotel has a full-service spa and 2 bars/lounges. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle and a free casino shuttle. Additionally, a fitness centre, 2 coffee shops/cafés and a sauna are on-site. All 585 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include fridges, minibars (stocked with some free items) and LED TVs.
MGM MACAU offers 585 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. 46-inch LED televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Macau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Tria Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times
  • Free local area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11:00 AM: HKD 209 per person
  • 6 restaurants and 2 coffee shops
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room
  • Swimming pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free area shuttle
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 46-inch LED TV
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 01 April to 10 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for HKD 575.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 2000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: HKD 209 per person (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 575.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

MGM MACAU Hotel
MGM MACAU
Mgm Grand Hotel Macau
Mgm Macau Hotel Macau
Mgm Grand Resort Macau
MGM MACAU Hotel
MGM MACAU Macau
MGM MACAU Hotel Macau

Frequently asked questions

Can I cancel my reservation for free at MGM MACAU and receive a full refund?
Yes, MGM MACAU offers free cancellation on select room rates, because flexibility matters! Please refer to MGM MACAU cancellation policy on our site for more details about any exclusions or requirements.
Does MGM MACAU have a pool?
Yes, this property has a pool. Pool access is from 11:00 AM to 7:00 PM.
Is MGM MACAU pet-friendly?
No, pets are not allowed at this property.
How much is parking at MGM MACAU?
Valet parking is free at this property.
What time is check-in at MGM MACAU?
Check-in is from 3 PM to midnight.
What time is check-out at MGM MACAU?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Does MGM MACAU provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is MGM MACAU located?
This family-friendly Macau hotel is located on the waterfront, within 1 mi (2 km) of Statue of Guan Yin, Macau Tower and Senado Square. Macau Fisherman's Wharf and Ruins of St. Paul's Cathedral are also within 2 miles (3 km).
4.4
Excellent
5 - Excellent
319
4 - Good
149
3 - Okay
25
2 - Poor
16
1 - Terrible
10

4.6/5

Cleanliness

4.4/5

Staff & service

4.9/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
need to change shuttle bus drop offN
My only issue with the hotel is when you take the shuttle from the airport they drop you off so far away from the lobby. You have to lug your luggage they a mall, which no one helps you. Then across the aquarium lobby and to the front desk. With 4 pieces of luggage and two of them at 30kg it’s not easy.
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful experience!
We were happy with the service of Chloe when we checked in at MGM Macau. She even arranged breakfast boxes in the early morning because we tried to catch our flight at 7am. I will definitely return there next time.
Stayed 2 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and well trained staff!! 5 star service
5star service!! Amazing Well trained staff. Got an upgraded to one of those villa suite. The room was amazing with breathtaking surrounding view. Perfect location. Walking distance to one central mall for great shopping and very easy commute to all the tourist spot. two thumbs up. Highly recommended !!!!!
Stayed 1 night in May 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good. The staff service of concierge reception and restaurant were all very good.
Stayed 1 night in Mar 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
The staffs and services were superb. The view was great, looking at the sea. Loved the whole experience of my stay there and definitely recommend others to stay in this hotel again.
Stayed 2 nights in Feb 2019

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