Is Champneys Mottram Hall pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Champneys Mottram Hall?

Self-parking is free at this property.

What time is check-in at Champneys Mottram Hall?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Champneys Mottram Hall?

Checkout is at 11 AM. Late checkout is available for GBP 25.00 (subject to availability).

Where is Champneys Mottram Hall located?

Situated in the suburbs, this spa hotel is 2.8 mi (4.5 km) from Adlington Hall and within 9 miles (15 km) of Peak District National Park and Quarry Bank Mill and Styal Estate. Lyme Park and Bruntwood Park are also within 9 miles (15 km).

Champneys Mottram Hall Reviews, Deals & Photos 2025

10/10 Excellent

Sherry

3 Nov, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely grounds and fabulous spa facilities. The staff was very helpful and friendly. The ladies at the reservation entrance were all exceptional. Jasmine who works at the spa did a fabulous job on sprucing up my tired hands. I felt like a Disney princess after she did her magic on my pedicure!

Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

26 May, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice hotel in a lovely setting, I would stay here again

Stayed 1 night in May 2025

10/10 Excellent

Emily

5 Jun, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Easy checkin, friendly staff, nice and comfortable rooms. The spa was a great option to add for some relaxation.

Stayed 1 night in May 2025

6/10 Okay

Louise

13 Oct, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Pool: Very disappointing no indoor access available for hotel guests nor bathrobes/slippers in the room. Noise: My room at the furthest end of a hallway clearly marked to request guest to be quiet. Sadly the guests in the room next to me didn't consider this both in the evening and early morning. And the door entering/exiting the hallway next to my room banged shut. Room: Great room, size and loved the chairs. Restaurant: very good service. Wine expensive. Room only price: great value for money

Stayed 1 night in Oct 2025

8/10 Good

Natalie

25 May, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff were very helpful

Stayed 1 night in May 2025

10/10 Excellent

Alice

27 Apr, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa break

Friendly staff nice food in Barney’s pool and spa facilities excellent will definitely return

Stayed 1 night in Apr 2025

4/10 Poor

Andreea

28 Jun, 2025

Disliked: Property conditions & facilities

Spa was great but our room was more like a motel room then an expensive hotel. Restaurant staff not friendly and everything was over priced

Stayed 1 night in Jun 2025

8/10 Good

Karen

25 Jun, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Really lovely stay. The bedroom was large & a huge bed! Very clean, modern but classic also the added air conditioning was welcomed in the June temperatures. We added breakfast and it was yummy. Only negative from us, was the bathroom had a very strong smell of bleach. We washed down the shower area but the smell remained, even more so when we closed the door. Overall we had a great stay. Thank you

Stayed 1 night in Jun 2025

2/10 Terrible

Rehan

13 Jul, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

A very run down hotel. Rooms are dated, no air con, dirty, bathrooms terrible. Pool access is not included, have to pay £15 per person. Spa is run down and half the things are broken. Checkin was rushed, room was filthy with cobwebs, dirty floor not hoovered, drink spilled over the walls. Staff didnt really care. Bed was horrible. Make sure you dont stay if a wedding is on as will be npise until 1am at least. Very poor hotel

Stayed 1 night in Jul 2025

4/10 Poor

michael

17 Jul, 2025

Liked: Amenities

Disliked: Cleanliness

Cleaning in the room was not great. We arrived to a dressing table covered in biscuit crumbs. After using coffee cups and rinsing in the bathroom, we found them back next to the kettle tray, but dirty with dried coffee stains in the bottom. The hotel itself is ok, it’s an old building so will have the quirks that go with that, however maintenance could be better, we have a couple of lamps with no bulbs, struggled to open and close the window. The Spa was very good, food was good. But I’d not be in a rush to return. Staff were hit and miss, some were wonderful and some really didn’t want to be there.

Stayed 2 nights in Jul 2025

2/10 Terrible

Rob

13 Jul, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incompetance stems from manangement level

Shocking ... spoke to Hotel Manager and had agreed a full refund and said would email immediately and copy Hotels.com in as agreed. Still hasnt bothered. Which goes to show the level of incompetance at this hotel stems from Mananagement Down. Had a meeting with him this morning to go through all the horrendous experience at Mottram last night.

Stayed 1 night in Jul 2025

6/10 Okay

Katie

5 Aug, 2025

Disappointing

Not as nice as you would expect of a 4* hotel. The room decor is a bit outdated with paint coming off on the windows, the corridors had clean and dirty linen piled up on the window sills, there were dirty cups just left in the corridor, a ladder seemed to be a permanent feature! When we arrived at 3:45 we were told our room wasn’t ready but that quickly changed when I said we needed to get ready and be out within the hour. Rubbish water pressure made showering tricky. Coffee granules from previous stay spilt over tray. Breakfast was cold and chaotic, not enough plates, having to ask repeatedly for coffee and slow to restock the cooked goods. Overall not up to scratch.

Stayed 1 night in Aug 2025

10/10 Excellent

Avril

15 Feb, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful building in quiet area. Lovely dining room and food excellent. The restaurant manager was so caring.

Stayed 2 nights in Feb 2023

8/10 Good

Nicholas

10 Sept, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

A lovely hotel, spotless and beautiful grounds, the garden at the front of the hotel was a mass of colour. The only downside was having to pay extra if you wanted to use the pool, as a guest I think it should be included in the price.

Stayed 1 night in Sep 2023

10/10 Excellent

Taffy

13 Mar, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had the most amazing experience staying at Champneys in Cheshire. The venue was breathtaking, the staff were amazing and took great care of us. The room was immaculate and enjoyed my stay here. I would definitely recommend staying here :-)

Stayed 2 nights in Mar 2023

8/10 Good

Sobia

25 Jul, 2023

Liked: Amenities

It felt like I was abroad.

Stayed 1 night in Jul 2023

2/10 Terrible

Dana Alexandra

14 Jul, 2025

Disliked: Staff & service, property conditions & facilities

Champneys Mottram Hall – Wellness Retreat or Overpriced Sauna? We were really looking forward to a relaxing night at Champneys Mottram Hall. For over £200 a night, you’d expect comfort. Instead, we got a masterclass in how not to do hospitality. We asked to see a room first — after reading quite a few bad reviews (which turned out to be accurate). The room they showed us was fine… but then it wasn’t available anymore. So we booked another one, slightly cheaper, still overpriced. It wasn’t even ready, despite being listed as available online. We were sent to the restaurant to wait, where the only food was burgers and fries — at a wellness resort. Classy. When we finally got the room key, we stepped into what felt like a furnace — at least 40°C, no air conditioning, barely openable windows, and a tiny desk fan trying to cool it down. Outside the window? A wall of deafening industrial ventilators. The room was loud, boiling, and totally unfit for sleep or rest. If I wanted to be roasted alive next to jet engines, I’d have booked a Ryanair tarmac picnic. Save your money. This isn’t luxury — it’s a loud, sweaty disappointment dressed up as a spa break.

Stayed 1 night in Jul 2025

2/10 Terrible

Martin

14 Jul, 2023

Disliked: Staff & service

we were disappointed with our stay the staff were very young and demonstrated a lack of experience at times it was chaos. food was very poor you would expect a much higher standard for a hotel of its standing

Stayed 1 night in Jul 2023

8/10 Good

Hazel

15 May, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Disabled facilities were poor. Only one room was embarrassing waiting outside the only one to assist my husband who has Altzimers who needs help.

Stayed 1 night in May 2024

6/10 Okay

Lee

11 Mar, 2024

Liked: Cleanliness, staff & service

Lovely hotel but...

A one night stay re a business meeting the next day. Lovely hotel and surroundings, but beware there is aircraft noise from nearby Manchester airport planes on the flight route. Hotel doesn't have sound proofing re traditional building. Food prices were nothing short of ridiculous in the restaurant and no beers on draft. Overall lovely for a wedding not for business overnights

Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

27 Dec, 2024

Disliked: Staff & service, property conditions & facilities

Ultimately Disappointing

The hotel is tired and needs a revamp. Bathroom is mouldy and shower is poor. Room decor is disappointing- paint scuffed on walls. Service from reception almost non-existent. Gruff abrupt welcome and nobody ever answered the phone when calling for room service. Spa was excellent but was disappointed that there’s no hotel to spa access - you need to walk out of the hotel and around to the spa.

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

28 Jul, 2025

Liked: Cleanliness, room comfort

Disliked: Staff & service

Not the best experience

The first thing the receptionist said on arrival was can I have a swipe of a card . There weren’t any pleasantries and everything was an additional £15 charge (breakfast and to use the gym) . The champagne bar had one member of staff on and it was really busy so he was rushed off his feet and was very stressed out . He had never made a cocktail in his life and just had a list of ingredients on a piece of paper he was trying to follow . Not a great experience for me or fair on the staff. Although we had paid £15 each to basically use a couple of machines , other hotel guests were just using it for free and following other guests in. The breakfast experience was awful . We went to the restaurant around 9.30 and was met with chaos. No tables clean , staff running around , other customers complaining and leftover food on the hot buffet . Ended up clearing a table and setting it up ourselves . We actually gave up on asking for hot drinks as asked several times but there was no staff. You would think with the £ per room and the additional £15 charges for anything I asked about , they would be able to employ more staff . I have been to a couple of other Champneys hotels and they have been amazing. A completely different experience to Mottram Hall which was very disappointing and had been booked for a birthday treat .

Stayed 1 night in Jul 2025

4/10 Poor

Alan Robert

5 Jul, 2024

Liked: Cleanliness

Disliked: Staff & service

Reception and bars slow and staff appeared inexperienced and lacking warmth. Rooms adequate but rather faded glory. En-suites poorly lit and very basic shower and bath . Door locks and wristbands repeatedly failed. Expensive for quality shown . Corridors between hotel and spa locked necessitating a walk outside in the rain. Golf facilities excellent. Main hotel restaurant adequate but limited menu and expensive

Stayed 4 nights in Jul 2024

2/10 Terrible

Michael

17 Jul, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was disgusting

Stayed 1 night in Jul 2022

4/10 Poor

Tom

18 Feb, 2024

Liked: Property conditions & facilities

Disliked: Cleanliness

We had room 345 and were very very annoyed at the noise outside the room as we were located next to some stairs which we could hear every foot step. This would make it hard to sleep and would often keep us awake over our two night stay. The room was also dusty with some bugs in the corner of the room. I have pictures if needed.

Stayed 2 nights in Feb 2024

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Champneys Mottram Hall Reviews

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