Accor Hotels, Madison hotels

"Took a deposit and still haven't received it back"

"Great room with upgrade, comfortable bed, great personal products.Lots of restaurants in easy walking distance. Recommend!"

"Friendly and attentive "

"The pool and hot tub were great! Breakfast was delicious. "

"My check-in was very easy and efficient. The young lady checking me in check me in and told me about what amenities were around. I asked if I had any questions. I went down as I was going out to get something to eat, she she again asked if I had any questions or needed anything. My room, 409, was clean, had sufficient bathroom supplies, and the heat was working well. The location was quiet. "

"I had very little interaction with the staff. Nobody greeted me when I came in the door after I checked in and the room and building as a hole was not super clean and was outdated. Carpets were old and grungy. I even had mud prints from a boot on the floor in my bathroom. "

"The lady that checked us in (3/14) Saturday evening was very nice and accommodating. The complimentary breakfast was a nice touch to our stay. Especially on our way out to our basketball state championship game. Thank you for your nice hospitality. "

"The room was clean, comfortable and quiet. "

"Very clean"