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Reviews of Far Home Bernabeu

2.5 out of 5
Far Home Bernabeu
13 Calle de las Mercedes, Madrid

Reviews

8.8

Excellent

Rating 10 - Excellent. 221 out of 387 reviews" "
Rating 8 - Good. 117 out of 387 reviews" "
Rating 6 - Okay. 20 out of 387 reviews" "
Rating 4 - Poor. 7 out of 387 reviews" "
Rating 2 - Terrible. 22 out of 387 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good
Stayed 1 night in Apr 2024
Response from Far Home Bernabeu on 1 May,2024
Thank you for sharing your review about us. The comments we receive are highly valued.

10/10 Excellent

Lilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fueron a amables, si te sabes mover en metro no hay problema .
Stayed 2 nights in Apr 2024
Response from Far Home Bernabeu on 1 May,2024
Gracias por compartir su reseña sobre nosotros. Los comentarios que recibimos son muy valorados.

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Far Home Bernabeu on 1 May,2024
Gracias por su comentario.

10/10 Excellent

Byron, Bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todas las personas que trabajan allí son muy amables la verdad 10/10 te hacen sentir en casa
Stayed 7 nights in Apr 2024
Response from Far Home Bernabeu on 22 Apr,2024
Gracias por tomarse el tiempo de escribirnos un cumplido tan grande. Apreciamos que nos recomiende en sus comentarios y nos alegra mucho saber que su experiencia fue satisfactoria. Ha sido un placer atenderle y esperamos volver a verle pronto.

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Far Home Bernabeu on 17 Apr,2024
Thank you for your review!

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well organised hostel, its quiet and centric
Stayed 1 night in Apr 2024
Response from Far Home Bernabeu on 17 Apr,2024
Thank you for your review! We are so glad to hear that you enjoyed your stay. We’re always looking for ways to improve the experience of our guests, it’s great to know that we are on the right track.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice, quiet and comfortable and I like the LED lights.
Stayed 1 night in Mar 2024
Response from Far Home Bernabeu on 19 Mar,2024
Thank you for your kind words. Its always our pleasure to provide the best possible service to our guests. We hope to make your next visit just as positive

10/10 Excellent

Jake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and price
Stayed 1 night in Mar 2024
Response from Far Home Bernabeu on 19 Mar,2024
Thank you for your kind words. Its always our pleasure to provide the best possible service to our guests. We hope to make your next visit just as positive

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a top place. Modern, clean, quiet, amazing staff and close to "Estrecho" station. It is not really close to the center but i think that's a plus. I saw more business people than party backpackers and for me it's a good thing. To improve: A curtain for the bed, the stairs for the upper bed are not comfortable to climb.
Stayed 2 nights in Feb 2024
Response from Far Home Bernabeu on 2 Mar,2024
Thank you for your kind words. Its always our pleasure to provide the best possible service to our guests. We hope to make your next visit just as positive

10/10 Excellent

Sami

Stayed 1 night in Jan 2024
Response from Far Home Bernabeu on 22 Feb,2024
Gracias por su comentario.

10/10 Excellent

Yinet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 1 night in Jan 2024
Response from Far Home Bernabeu on 22 Feb,2024
Thank you for your kind words. Its always our pleasure to provide the best possible service to our guests.

10/10 Excellent

Gustavo

Stayed 2 nights in Jan 2024
Response from Far Home Bernabeu on 22 Feb,2024
Muchas gracias por su comentario.

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kwame Yirenkyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2023

2/10 Terrible

Hadi

Stayed 1 night in Nov 2023
Response from Far Home on 24 Nov,2023
'Hola! Su opinión significa mucho para nuestro equipo. Gracias por tomarse el tiempo de dejarnos esta reseña. ¡Que tenga un buen día!

10/10 Excellent

Albor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Frinedly and helpful staff. Very clean and ridy rooms.
Stayed 1 night in Nov 2023
Response from Far Home on 13 Nov,2023
Hello! Thank you for your review! We are so glad to hear that you enjoyed your stay. We’re always looking for ways to improve the experience of our guests, it’s great to know that we are on the right track. Have a wonderful day!

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Far Home on 3 Nov,2023
Hola! Gracias por sus amables palabras. Es un placer para nosotros ofrecer el mejor servicio a nuestros clientes y nos alegra mucho que nuestro compromiso se vea reflejado en su visita. Esperamos poder ofrecerle nuestros servicios nuevamente. ¡Que tenga un maravilloso día!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a quick stay. Since we had a 6 am flight, we only stayed til 1 am. Slept and showered, and that was sufficient. Clerk was helpful in getting a taxi for us since our phones were not working.
Stayed 1 night in Oct 2023
Response from Far Home on 3 Nov,2023
Hello! Thank you for your review! We are so glad to hear that you enjoyed your stay. We’re always looking for ways to improve the experience of our guests, it’s great to know that we are on the right track. Have a wonderful day!

8/10 Good

Oluwatobi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful facility tucked in a quiet area. I got a bed in Dom 005 for the Osasuna match. It’s a twenty minutes walk to the Bernabéu. The facility is clean and tidy. My DOM mates were mature and no noise was made. Very reserved area. They have a rooftop to chill and relax. You get to make new friends that are also Madridstars. For a DOM, there is not a lot of activity in it. But you can go to the city center with the metro to have fun. I paid for a lock and also for breakfast. While waiting for my flight. I kept my bags in the locker room and the gentleman at the reception is pretty cool.
Stayed 1 night in Oct 2023
Response from Far Home on 9 Oct,2023
Hello! Thank you for your review! We are so glad to hear that you enjoyed your stay. We’re always looking for ways to improve the experience of our guests, it’s great to know that we are on the right track. Have a wonderful day!

4/10 Poor

Jose Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Far Home on 15 Sept,2023
'Hola! Su opinión significa mucho para nuestro equipo. Gracias por tomarse el tiempo de dejarnos esta reseña. ¡Que tenga un buen día!

10/10 Excellent

Stephanie

Stayed 3 nights in Sep 2023
Response from Far Home on 2 Oct,2023
Hola! Gracias por sus amables palabras. Es un placer para nosotros ofrecer el mejor servicio a nuestros clientes y nos alegra mucho que nuestro compromiso se vea reflejado en su visita. Esperamos poder ofrecerle nuestros servicios nuevamente. ¡Que tenga un maravilloso día!

2/10 Terrible

Josue

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a mistake ordering the room. We had to do a new reservation and we couldn't get the money back
Stayed 1 night in Aug 2023
Response from Far Home on 1 Sept,2023
Buenos diasSi han echo un error a nosotros no nos llego notificación de Expedia. Y referente al reembolso lo tienen que solicitar por la plataforma ... Desconocemos el caso ya que nunca se pusieron en contacto.

10/10 Excellent

Jose G

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend
Stayed 3 nights in Jul 2023
Response from Far Home on 11 Jul,2023
Hello! Thank you for your review! We are so glad to hear that you enjoyed your stay. We’re always looking for ways to improve the experience of our guests, it’s great to know that we are on the right track. Have a wonderful day!

8/10 Good

Juan Manuel

Liked: Cleanliness, property conditions & facilities
No creo volver
Para una o dos noches porque necesitas estar en esa zona esta bien. No volveria. La habitacion doble esta bien para una persona, si hibiesemos sido 2 nos queda muy pequeña y no soy muy exigente. El baño incomodo y estaba tapado el desague de la.ducha por lo que se llenaba de agua. Luego, todo parecia muy limpio. El desayuno por 7 euros muy poco variado pero sirve para salir del paso si estas con poco tiempo
Stayed 1 night in Jun 2023
Response from Far Home on 21 Jun,2023
'Hola! Su opinión significa mucho para nuestro equipo. Gracias por tomarse el tiempo de dejarnos esta reseña. ¡Que tenga un buen día!

8/10 Good

Zico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good offering for a hostel. Room spacious. Plenty of power points. Large bathroom.
Stayed 1 night in Jun 2023
Response from Far Home on 13 Jun,2023
Hello! Thank you for your review! We are so glad to hear that you enjoyed your stay. We’re always looking for ways to improve the experience of our guests, it’s great to know that we are on the right track. Have a wonderful day!

8/10 Good

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Far Home on 12 Jun,2023
thank you

10/10 Excellent

Christine

Stayed 1 night in May 2023
Response from Far Home on 21 Jun,2023
¡Hola! Gracias por sus amables palabras. Es un placer para nosotros ofrecer el mejor servicio a nuestros clientes y nos alegra mucho que nuestro compromiso se vea reflejado en su visita. Esperamos poder ofrecerle nuestros servicios nuevamente. ¡Que tenga un maravilloso día!

2/10 Terrible

Ricky

Stayed 7 nights in Feb 2023
Response from Far Home on 12 Apr,2023
¡Hola! Lamentamos que su visita no haya sido satisfactoria. Sentimos mucho lo sucedido. Tendremos en cuenta sus comentarios para mejorar nuestro servicio. ¡Que tenga un buen día!

10/10 Excellent

Daniel, León

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen sitio para descansar, recomendado
Response from Far Home on 6 Jan,2023
¡Hola! Gracias por tomarse el tiempo de escribirnos un cumplido tan grande. Apreciamos que nos recomiende en sus comentarios y nos alegra mucho saber que su experiencia fue satisfactoria. Ha sido un placer atenderle y esperamos volver a verle pronto. ¡Que tenga un maravilloso día!

10/10 Excellent

Prince

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly everything was beyond my expectations, the cleaniness, the lights, the staff etc
Response from Far Home on 14 Dec,2022
thank you !!!!

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new, nice, friendly staff, near a subway station, buses, restaurants, affordable. There was a construction site in front of the hostal making loud noises after 7 am. Not a hostel fault but there it was.
Stayed 6 nights in Nov 2022
Response from Far Home on 28 Nov,2022
Thank you

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Personal very attentive
Stayed 2 nights in Oct 2022
Response from Far Home on 22 Oct,2022
Muchas gracias

10/10 Excellent

Jacob

Stayed 4 nights in Oct 2022
Response from Far Home on 10 Oct,2022
muchas gracias

6/10 Okay

ANDRES MOLINA

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
El hotel en general está bien, tiene buena ubicación al metro y cerca de área con restaurantes. Quede decepcionado con el “desayuno buffet” Que ofrecen, no es dentro del mismo hotel, toca caminar una calle , ademas el desayuno no es buffet , te ofrecen pan con café y ya .. no hay muchas opciones.. ni jamón ni queso ni frutas ni jugo de naranja. Lo manifesté a la recepción y no hicieron nada para compensar, seguro los empleados no tienen autoridad para esto, pero a manera de retroalimentación deberían tener la opción de hacer algo por los huéspedes. Espero esto mejore . Muy mal el desayuno …
Stayed 2 nights in Sep 2022
Response from Far Home on 4 Oct,2022
Muchas gracias tomaremos nota

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Far Home on 27 Sept,2022
Muchas gracias

10/10 Excellent

Divasjyoti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and location are commendable. The staff is also very helpful.
Stayed 2 nights in Sep 2022
Response from Far Home on 26 Sept,2022
thank you

10/10 Excellent

Kosuke

Stayed 1 night in Sep 2022

10/10 Excellent

Jesse

Stayed 3 nights in Aug 2022
Response from Far Home on 3 Sept,2022
Muchas gracias

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2022
Response from Far Home on 24 Jul,2022
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Lugar
Estes es un buen Hotel/Hostal
Stayed 1 night in Jun 2022
Response from Far Home on 24 Jun,2022
muchas gracias

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Alejandro was the best front desk person, we have a great welcome thanks for the job well done
Stayed 1 night in Apr 2022
Response from Far Home on 10 May,2022
gracias

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent and place very clean that to Alejandro, Juanita, Gladis and all the people thanks for well done job
Stayed 2 nights in Apr 2022
Response from Far Home on 19 Apr,2022
Muchas gracias

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Far Home on 19 Apr,2022
Muchas gracias

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and friendly staff.
Stayed 4 nights in Jul 2021

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
2 minute walk to metro. Warm water and food temperature in facilities. Staff assisted as necessary.
Stayed 5 nights in Jan 2020

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt at Home at Far Home
This hostel felt like home to me — the place is well situated near the Estrecho station and the grocery stores. The bathrooms were always clean and so was my room. If improvements are to be made, here are my suggestions: hooks in the shared 4bedrooms, change for the laundry room, plants in the common area and a more secured WiFi connection. Overall, I would stay at this place again!
Stayed 7 nights in Dec 2019

8/10 Good

Andrii, Kyiv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Utmost stuff: good breakfast, comfortable bed, clean bathroom and open sky terrace - what else a backpacker needs?
Stayed 2 nights in Oct 2019
Response from Far Home Bernabéu on 19 Nov,2019
Thank you very much Andrii, we are delighted to know you enjoyed your stay at our hostel, we hope to see you back real soon

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Easy to get to friendly staff clean line one close by
Stayed 1 night in Oct 2019