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Aparthotel

NQN Aparts & Suites Madrid

3.5 star property

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NQN Aparts & Suites Madrid places visitors in the city's vibrant core. Enjoy practical comforts like in-room WiFi, luggage storage, and a 24-hour front desk for assistance anytime. Guests praise the helpful staff and prime location near Puerta del Sol.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Apartment, 2 Bedrooms

  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Balcony

In-room safe, individually decorated, individually furnished, desk

Apartment, 1 Bedroom, Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio

In-room safe, individually decorated, individually furnished, desk

Studio

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Located in Madrid, NQN Aparts & Suites Madrid is in the city centre. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
View more Aparthotels in Madrid
Map
Calle Caballero de Gracia, 14, Madrid, 28013

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    1 min walk - 0.1 km
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    5 min walk - 0.5 km
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    8 min walk - 0.7 km
  • A large public square with a central monument, surrounded by trees and tall buildings.
    Plaza de España - Princesa
    9 min walk - 0.8 km
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    11 min walk - 1.0 km

Getting around

  • Gran Via Station
    2 min walk
  • Madrid Recoletos Station
    14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    17 min drive

Restaurants

  • Steakburger Bar (Gran Via)
    2 min walk
  • Picalagartos Sky Bar
    2 min walk
  • Beata Pasta Gran Vía
    2 min walk
  • Starbucks
    2 min walk
  • Sala De Despiece 2
    3 min walk

About this property

NQN Aparts & Suites Madrid

  • Aparthotel near Gran Via
  • A short walk from Puerta del Sol and Plaza Mayor, NQN Aparts & Suites Madrid has plenty to offer. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Smoke-free property, luggage storage and a front desk safe
    • A 24-hour front desk, concierge services and tour/ticket information
    • A lift
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All rooms are individually furnished, and have comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with digital channels
    • Wardrobes/cupboards, separate sitting areas and separate dining areas

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Washing machine

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 20 units
  • 5 floors
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Registry Numbers: 03 135037.9 17, 03 135039.9 17, 03 135040.9 17, 03 135043.9 17, 03 135045.9 17, 03 135048.9 17, 03 135049.9 17, 03 135051.9 17, 03 135054.9 17, 03 135059.9 17,03 135056.9 17, 03 135062.9 17, 03 135064.9 17, 03 135074.9 17, 03 135024.9 17, 03 135026.9 17, 03 135028.9 17, 03 135030.9 17.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is NQN Aparts & Suites Madrid pet-friendly?

No, pets are not allowed at this property.

How much is parking at NQN Aparts & Suites Madrid?

Limited spots are available.

What time is check-in at NQN Aparts & Suites Madrid?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at NQN Aparts & Suites Madrid?

Checkout is at 11 AM.

Where is NQN Aparts & Suites Madrid located?

Located in Madrid Centro, this aparthotel is within a 10-minute walk of Gran Via, Puerta del Sol and Plaza de Cibeles. Plaza Mayor and Plaza de España - Princesa are also within 15 minutes. Gran Via Station and Sevilla Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NQN Aparts & Suites Madrid Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 338 out of 467 reviews
Rating 8 - Good. 99 out of 467 reviews
Rating 6 - Okay. 22 out of 467 reviews
Rating 4 - Poor. 3 out of 467 reviews
Rating 2 - Terrible. 5 out of 467 reviews

Reviews

Verified

10/10 Excellent

Sheila

Liked: Cleanliness, check-in, communication, listing accuracy
Super easy and comfortable experience. Great great location and overall bang for your buck
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Jorge Jefry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, close and walkable to everything (shops and restaurant)
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, check-in, communication, listing accuracy
Location just perfect, room clear and so clean with a nice kitchen. We loved it!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Hamid

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Friendly staff and check in process was very easy.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment! Clean with all the amenities you need. Excellent location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Janely

Liked: Cleanliness, amenities, property conditions & facilities, communication
Located in a good area and reception was very nice and helpful !
Stayed 1 night in May 2025
Verified

10/10 Excellent

Khandker

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and great location. Rooms are spacious and in excellent condition.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, spacius apartment
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location was great
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Estelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall we had a great stay. Convenient location by historic center, right off Gran Via while relatively quiet. Well equipped kitchen. Apartment is clean and spacious. Small but very nice shower. Wish there's a bit more counter space in the bathroom.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Wanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Elegant Clean and nice apartment with key essentials provided. Example: available extra toilet papers / detergent for dishwasher /unlimited shampoo. Front very professional and attentive. Center of gravity and Walking distance to all attractions.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Amanda

Room was great and staff was wonderful. Unfortunately, there was a lot of noise outside
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Zoe

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment was clean and attractive. The kitchen had everything you need and they provided dishwasher tablets, a couple of coffee capsules etc. The only thing that was a problem was the noise outside the bedroom window. We were at the front of the building and the glass recycling was emptied during the night which was really loud. On the last night there were people outside the nearby bar making noise until about 4 am. I think if you were at the back of the building it would be great. The bed was comfortable and the location was really central. The receptionist was pleasant and helpful and the apartment was ready early.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Leiddy

Liked: Cleanliness, property conditions & facilities, communication
Loved this unit. Very clean and spacious. In a very central area.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

mario

Liked: Cleanliness, amenities, property conditions & facilities, communication
great location to visit madrid, right downtown with major attractions within walking distance
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and in good condition and is in a nice area with a lot of shops and places to eat.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is in a great position, it was clean and cost, and the staff brilliant! I would definitely recommend staying here!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Janeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is beuatifull and very good located!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central location, 2 minutes from Gran Via metro, & easy walk to most of Madrid's attractions. Apartment itself is very recently renovated- everything recently updated. Spotlessly clean. Had everything we needed. Would definitely stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hyunjue

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean, spacious.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, communication
Nice contemporary, bright and comfortable apartment.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Comfortable apartment and good location

Very comfortable apartment with easy access to all the prime sites. It's just off of Gran Via so there is no street noise.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Brenda Omira

Liked: Cleanliness, property conditions & facilities
It was in the middle of the vibrant Gran Via ! Location excellent
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Frances

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place. Near Gran Vía and center of Madrid. Comfortable, clean and great location!
Verified

8/10 Good

Greg

Liked: Amenities, property conditions & facilities, communication
Great location and very nice apartment. They had a lot of amenities and supplies for us and they were very accomodating and professional. The only complaint was that it was very cold and the apartment did not warm up, the second shower did not work in our master bedroom and the place was not spotless.
Stayed 1 night in Nov 2025