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Onefam Sungate

2.0 star property
Hostel with a 24-hour front desk, a short walk to Gran Via

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Photo gallery for Onefam Sungate

City view
Premium bedding, iron/ironing board, free WiFi, bed sheets
Reception
Reception
Shared kitchen

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Double Room, 1 Queen Bed, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Basic Double Room, 1 Queen Bed, Shared Bathroom

Highlights

Air conditioning
Premium bedding
Hairdryer
Shared/communal kitchen
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Twin Room, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi, bed sheets

Basic Twin Room, Shared Bathroom

Highlights

Air conditioning
Premium bedding
Hairdryer
Shared/communal kitchen
Daily housekeeping
  • Sleeps 2
  • 1 Large Single Bed

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About the area

Map
Calle del Carmen 16, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Prado Museum - 14 min walk - 1.2 km

Getting around

  • Callao Station - 3 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 29 min drive

Restaurants

  • ‪Gourmet Experience Gran Via - ‬2 min walk
  • ‪Takos - ‬1 min walk
  • ‪Oroya - ‬3 min walk
  • ‪Casa Labra - ‬3 min walk
  • ‪Jollibee - ‬3 min walk

About this property

Onefam Sungate

Hostel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Onefam Sungate provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
Other perks include:
  • A 24-hour front desk, luggage storage and concierge services
  • Multilingual staff, tour/ticket information and smoke-free property
  • A computer station and a front desk safe
Room features
All guest rooms at Onefam Sungate offer comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi.
More amenities include:
  • Showers and hairdryers
  • Communal kitchens and daily housekeeping

Languages

Catalan, English, French, Hungarian, Polish, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 32 per day)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1874
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: EUR 32 per day
  • Credit card charges are subject to a surcharge of 4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Sungate One Hostel Madrid
Sungate One Hostel
Sungate One Madrid
Sungate One
Sungate One
Sungate One Hostel
Onefam Sungate Madrid
Onefam Sungate Hostel/Backpacker accommodation
Onefam Sungate Hostel/Backpacker accommodation Madrid

Frequently asked questions

Is Onefam Sungate pet-friendly?

No, pets are not allowed at this property.

How much is parking at Onefam Sungate?

This property doesn't offer parking.

What time is check-in at Onefam Sungate?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Onefam Sungate?

Checkout is at 11:00 AM.

Where is Onefam Sungate located?

Located in Madrid Centro, this hostel is within a 5-minute walk of Preciados Street, Gran Via and Puerta del Sol. Plaza Mayor and Plaza de España - Princesa are also within 10 minutes. Callao Station and Sol Station are within a 5-minute walk.

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Onefam Sungate Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 121 out of 180 reviews
Rating 8 - Good. 39 out of 180 reviews
Rating 6 - Okay. 9 out of 180 reviews
Rating 4 - Poor. 5 out of 180 reviews
Rating 2 - Terrible. 6 out of 180 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive thanks to all the staff. Their recommendations made my tip extremely pleasant!
Stayed 3 nights in Apr 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion la muchacha recepcionista muy atenta
Stayed 2 nights in Mar 2025

10/10 Excellent

Brendali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta ubicada cerca de todo, el trato es muy familiar, cama muy comoda e instalaciones muy limpias. Nos sentimos muy a gusto. Gracias por la experiencia
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Dusan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Jon

Stayed 1 night in Aug 2024

2/10 Terrible

Mads

Stayed 1 night in Apr 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

chunghwan

Stayed 1 night in Apr 2023

10/10 Excellent

Rosa Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien llegaron al hotel a las 12 de la noche y sin ningun problema la recepcion estaba abierta toda la noche por la mañana les ofrecieron desayuno todo muy bien.
Stayed 1 night in Apr 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything since the moment you arrived they let you feel welcome. Definitely worth it !!! And is close to everything by walk distance
Stayed 2 nights in Jul 2022

10/10 Excellent

DAEHOON

Stayed 2 nights in Jun 2022

8/10 Good

Mohssine

Stayed 5 nights in May 2022

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend Sungate One enough! I stayed in 4 hostels during my 2.5 week trip in Spain and this was by far the best. This was my first stop on my first solo trip and I was really nervous but I immediately felt at home when I got to the hostel. The staff was so friendly and helpful whenever I asked for suggestions of things to do or places to get food. I went to the tapas tour on my first day and planned to have an early night but ended up staying out all night with my new friends! The front lobby and kitchen area is a great way to meet people and the staff always makes sure everyone’s having a good time. The rooms were nice and spacious, there were plenty of bathrooms and showers, everything was really clean. There were both daytime and nighttime activities and everywhere we went was inexpensive. Location was amazing so you could easily walk everywhere or take the metro. This was the perfect start to my vacation and I was lucky enough to spend 1 extra night there before going back home because I missed my flight. I highly recommend Sungate One and I told multiple people to stay there when they got to Madrid and everyone loved it. Thank you so much Gabi, Val, Angel, Tato, Agustin, Sara, & anyone else that I’ve missed for creating such a fun, welcoming environment and making me feel like part of the family! I can’t wait to visit again!!
Stayed 3 nights in Apr 2022

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a nice hostel environment Must try in Madrid Exactly in the city centre Very helpful staffs Worthy money
Stayed 2 nights in Mar 2022

10/10 Excellent

Eero Iisakki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location - Friendly staff - superb

Only stayed for one night as a Solo traveller. Within minutes I had met new travellers and had a fantastic night, Rooms were fine and had storage for your belongings, just bring a padlock if you want to lock them up. Honestly as a solo traveller I would rather stay here, than a 5 star hotel, if you want to meet new people and have a great time. Would certainly stay here again if I returned to Madrid.
Stayed 1 night in Jan 2022

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveria

Buena ubicacion a escasoa metros de la estacion de Sol.
Stayed 1 night in Jan 2022

10/10 Excellent

YEEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우 추천!

Angel 을 비롯한 모든 스텝들이 친절하고 인사를 잘 해 주십니다. 가성비, 위치, 청결, 시설 모든 것이 좋습니다. 한가지 단점은 엘리베이터가 없어 3층까지 큰 짐을 옮기는게 힘들지만, 스텝분들이 들어다 주셔서 감사했습니다. 전형적인 서양인 많은 밝은 분위기의 호스텔입니다.
Stayed 6 nights in Dec 2021

6/10 Okay

mi sun

Liked: Staff & service
Stayed 1 night in Nov 2021

8/10 Good

José Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

José Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

irmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay and staff

What a great place . Amazing staff that is always happy to help you . Gabriel who is a guide for tours organised by the hostel showed us the best bits of Toledo, many off beaten path that provided amazing photo opportunities! It’s a very lively and social hostel and I have been bumping into people I met there in another parts of Europe , which is pretty amazing. I truly recommend for amazing Madrid experience!
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

Bueno

En general fue aceptable mi estadía en el establecimiento
Stayed 4 nights in Nov 2021