Calle Preciados, 42, Madrid City Center, Madrid, Madrid, 28013
What's nearby
Gran Via
2 min walk - 0.2 km
Plaza de Callao
2 min walk - 0.2 km
Plaza de EspaƱa - Princesa
3 min walk - 0.3 km
Puerta del Sol
6 min walk - 0.6 km
Plaza Mayor
6 min walk - 0.6 km
Getting around
Callao Station
2 min walk
Madrid Principe Pio Station
18 min walk
Madrid (MAD-Adolfo SuƔrez Madrid-Barajas)
25 min drive
Restaurants
Asador de Aranda
1 min walk
Re:fuel
2 min walk
Despacito
2 min walk
GEISHA - Specialty Coffee
1 min walk
O' Faro Finisterre
1 min walk
About this property
Suites You Platinum
Express check-out and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment features free WiFi and a kitchen with a fridge, a stovetop and a microwave. A flat-screen TV, a coffee/tea maker and a hairdryer are among the other amenities available to guests.
Suites You Platinum offers 9 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.
This Madrid apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.
Offsite parking available from 11:00 AM to 3:00 PM; EUR 20 per night; reservations required
24-hour return airport shuttle on request for a surcharge
Limited on-site parking
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Refrigerator
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Hair dryer
Shower
Towels provided
Entertainment
Flat-screen TV
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Blackout drapes
Luggage storage
Mobile key entry
Location highlights
In a shopping district
In the city centre
Near a metro station
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
General
9 units
Soundproofing
Policies
Check-in
Check in from 2:00 PM to 7:00 PM and 2:00 PM to 7:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Stay My Way mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance, smart lock
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Airport shuttle fee: EUR 40 per vehicle (one-way)
Nearby parking fee: EUR 20 per night (1476 ft away; open 11:00 AM to 3:00 PM)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Suites You Apartment Madrid
Suites You Apartment
Suites You Madrid
Suites You Platinum Madrid
Suites You Platinum Apartment
Suites You Platinum Apartment Madrid
Frequently asked questions
Is Suites You Platinum pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Suites You Platinum?
Limited spots are available.
What time is check-in at Suites You Platinum?
Check-in is from 2:00 PM to 7:00 PM, and from 2:00 PM to 7:00 PM.
What time is check-out at Suites You Platinum?
Checkout is at 11:00 AM.
Does Suites You Platinum provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.
Where is Suites You Platinum located?
Located in Madrid Centro, this apartment building is within a 5-minute walk of Preciados Street, Gran Via and Plaza de EspaƱa - Princesa. Puerta del Sol and Plaza Mayor are also within 10 minutes. Callao Station and Santo Domingo Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Suites You Platinum Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
9.2
Location
7.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 37 out of 107 reviews
10 - Excellent
37
Rating 8 - Good. 42 out of 107 reviews
8 - Good
42
Rating 6 - Okay. 12 out of 107 reviews
6 - Okay
12
Rating 4 - Poor. 4 out of 107 reviews
4 - Poor
4
Rating 2 - Terrible. 12 out of 107 reviews
2 - Terrible
12
Reviews
Verified
8/10 Good
Verified traveller
19 Feb, 2025
Liked: Cleanliness, room comfort, communication
Location is great!
Verified traveller
Stayed 4 nights in Feb 2025
Verified
8/10 Good
Ivette
30 Jul, 2025
Liked: Cleanliness, room comfort, communication
Great centrally located suite
The location could not have been more perfect. We were right in the middle of Madrid with restaurants and anything we needed steps away. The place was nice and comfortable. The only improvements I would suggest is have shampoo and soap. There was shower gel only. The countertops in kitchen and bathroom were not in great shape which made it not look too notch if I am being picky. But overall a great experience and I would stay there again when back in Madrid.
Ivette
Stayed 2 nights in Jul 2025
Verified
8/10 Good
Jeet
4 Jul, 2024
Liked: Cleanliness, room comfort, communication
The stay was very comfortable. The room was clean and kept in a proper condition. The access to the apartment although explained via a message, however due to multiple entry doors it took a while to figure out how the access was to the room the first time. The best thing was the location of the building apartment which was very close to the main attractions and the market place.
Location was excellent for us as our son who is studying abroad was just one floor up. They advertised air conditioning, but it didnāt work and they didnāt attempt to fix it. We had issues with check in as the unlock access code was not activated and communication was an issue. They said to text on whatās AP, but didnāt respond.
Check in was an extremely frustrating process. We landed and weāre hungry but just trying to get in. The first door to the actual building does not lock (just push it to open) it has foil in the lock to prevent it from locking when you close it. Then the floors are not numbered and the doors on the floors are not numbered which gets confusing to figure out where you are suppose to go. The instructions donāt indicate to walk up until you see a door with CH. that would have been extremely helpful. Also, the instructions to which wifi code to use is not clear. I wish they would have said to use the second code because I didnāt know there were more doors inside this second door. Lastly, I kept messaging with them and luckily I know Spanish so I was able to text to communicate but when I would try to call she wouldnāt answer just let it ring and say to text her. A phone call would have been a lot faster and easier and prevented the 15 minutes we stood at the door trying to get in. The good thing about this is the room is actually comfortable and looks as described and in a great location with a great restaurant right next to the main door.
Lucia
Stayed 2 nights in Nov 2023
Verified
10/10 Excellent
RAIZA
11 Oct, 2025
Liked: Cleanliness, amenities, communication
The place was ok but not for family trips but for young people basically , tiny shower for big people. The rest was fine
RAIZA
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Emma
14 Sept, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
You need to have international internet service to get into your room. The sofa cushions were stained/dirty and the sofa bed mattress was of poor quality, very uncomfortable. Not enough toilet paper left in the room for 5 guests staying for 3 nights. When we asked for more, they responded by asking for permission to enter the room, which we did not see in time since we had no Internet service in Europe.
Luz
Stayed 3 nights in Jun 2025
Verified
8/10 Good
Fernanda
24 Feb, 2026
Liked: Amenities, property conditions & facilities, communication
Apenas pecaram na limpeza. Teto do banheiro mofado e piso sujo. Localização perfeita, perto de tudo com ótimos restaurantes em volta.
LƤgenhetens lƤge var perfekt. NƤra till butik. Rummet skulle kunna ha en fƄtƶlj eller en extra stol. JƤttebra med extra filt och skƶna sƤngar. Super med mƶjlighet att lƤmna sitt bagage pƄ kontoret.
Giovanna
Stayed 5 nights in Oct 2025
Verified
10/10 Excellent
Israel
17 Sept, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Lage war gut. Alles gut erreichbar.
Das Zimmer kƶnnte eine Renovation brauchen. Das Holz im Bad hat sich gelƶst. Das Zimmer ist sehr hellhƶrig. Man hat das laute GerƤusch des Fahrstuhls im Zimmer gehƶrt, vorallem in der Nacht konnte man kein Auge schliessen. Das Fenster zum Hof war mit einer Folie beklebt und man konnte nicht raus sehen was nachdem man das Fenster geƶffnet hat auch klar war weshalb. Schrecklicher hoher grauer Hof der gestunken hat und man das Fenster lieber geschlossen lƤsst.
Bei der Abgabe des Schlüssels wurde nicht mal gefragt ob man den Aufenthalt genossen hat. Nicht wirklich kundenfreundlich. In der ersten Nacht feierten Jugendliche bis spät in die Nacht hinein, so dass man auch deshalb nicht schlafen konnte
Liked: Cleanliness, amenities, property conditions & facilities, communication
La ubicación del apartamento es inmejorable, justo al lado de la plaza de Callao, seguramente vuelva a repetir en un futuro. La Ćŗnica pega es el aparcamiento, aunque estaba contratado con el alojamiento, es sĆŗper difĆcil acceder y aparcar. Por lo demĆ”s todo excelente, y la atención al cliente muy completa y atenta.
Lamentablemente indican que al tercer dĆa de hospedaje realizan limpieza de cortesĆa en la misma lo cual no fue asĆ por mĆ”s que la reclamamos muchas veces
Al principio al ver el edificio puedes dudar de como serÔ el apartamento, pero es tal cual las imÔgenes. Muy limpio, espacioso y von una ubicación inigualable. La primera vez puede resultar confuso el metodo de entrada ya que para entrar tanto al edificio como al apartamento tiene que ser todo hecho por la aplicación, pero una vez hecho no hay problema.
Juan Ignacio
Stayed 3 nights in Apr 2023
Verified
10/10 Excellent
Lorena
10 Apr, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buena ubicación, camas muy cómodas y cerca del metro
.
Lorena
Stayed 2 nights in Apr 2023
Verified
8/10 Good
stephania
5 Dec, 2022
Liked: Cleanliness, room comfort
Muy buena opción de alojamiento
Muy buena zona, facil de llegar. Su Whatsapp o comunicación mientras estÔss con ellos no funciona de forma rÔpida