Majahua Beach

We stayed in a Platinum One Bedroom Suite overlooking the pool and mangroves (room 29309) and had an outstanding stay. The room was spotless, close to everything, had a fantastic view, and the air conditioning and ceiling fan were perfect after a hot day. The minibar was constantly restocked with water, soft drinks and beer at no extra cost. The food was exceptional, with plenty of choice and fantastic à la carte restaurants that were easy to book through our Platinum butler on WhatsApp or the Platinum Lounge. Having access to three resorts was a real bonus, and the Platinum team made us feel genuinely looked after. Every member of staff was incredibly friendly, and the valet service was excellent too. Yes, there was a noticeable seaweed smell when we arrived, but after the first day we barely noticed it and it certainly didn't spoil the holiday. It's rare I can't think of much to improve. Better soundproofing around the suite's front door would reduce noise from the corridor, and an online booking system for the à la carte restaurants would be a nice addition, although the current process worked well. Overall, Ventus Ha offers fantastic value for money. We've stayed at many all-inclusive resorts and this is one of the best. We'll definitely be back. Thank you to all the wonderful staff for making us feel like royalty. Five stars!

The resort was very nice and the employees were very friendly and helpful. My biggest complaint was a lack of communication when checking in. We were told to see a man to make reservations for lunch and dinner for that day and to see the concierge the following day to set up the rest. Since we also set up excursions for the following three days, I was not able to see the conserve until the third day. That was when we got a paper to see when all the different food choices were open. I would have liked this information at check in and also what their menus were. A paper map would be nice since our Internet only worked in our room and the main building. The beach was full of sargassum, which I understand is seasonal, but would have been nice to know. The restaurants were really nice and there were many which to choose. The rooms were nice and clean.