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Raffles Makkah Palace

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Luxury
5.0 star property
9.2

Wonderful

Luxury boutique hotel remodelled in 2024 and located near Great Mosque of Makkah

Close to The Clock Towers and Kaaba, Raffles Makkah Palace provides a terrace, an art gallery on-site and a shopping centre on-site. Indulge in a body scrub, a massage and a body treatment at Raffles Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. In addition to 2 coffee shops/cafes and a hair salon, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is S$519
includes taxes & fees
13 Jun - 14 Jun

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About this property

Raffles Makkah Palace

  • Luxury boutique hotel remodelled in 2024 and located near Great Mosque of Makkah
  • Close to The Clock Towers and Kaaba, Raffles Makkah Palace provides a terrace, an art gallery on-site and a shopping centre on-site. Indulge in a body scrub, a massage and a body treatment at Raffles Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. In addition to 2 coffee shops/cafes and a hair salon, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), access to a nearby health club and express check-out
    • Express check-in, a front desk safe and luggage storage
    • Smoke-free property, a gift shop and laundry services
  • Room features
  • All 226 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • 42-inch LED TVs with cable channels and DVD players
    • Separate sitting areas, separate dining areas and free infant beds

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:30 PM

Early check-in subject to availability

Early check-in fee: SAR 250

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 16

Check-out

Check-out before 2:00 PM

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for SAR 1000.0 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 130 for adults and from SAR 65 for children
  • Early check-in fee: SAR 250 (subject to availability)
  • Rollaway bed fee: SAR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007941

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Raffles Makkah Palace pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Raffles Makkah Palace?

As of 25 May, 2026, prices found for a 1-night stay for 2 adults at Raffles Makkah Palace on 13 Jun, 2026 start from S$519, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Raffles Makkah Palace?

This property doesn't offer parking.

What time is check-in at Raffles Makkah Palace?

Check-in start time: 4:00 PM; check-in end time: 4:30 PM. Early check-in is available for a fee of SAR 250 (subject to availability).

What time is check-out at Raffles Makkah Palace?

Checkout is at 2:00 PM.

Where is Raffles Makkah Palace located?

Located in Makkah City Center, this luxury hotel is steps away from The Clock Towers and Great Mosque of Makkah. Kaaba is 0.3 mi (0.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

9.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 427 out of 574 reviews
Rating 8 - Good. 95 out of 574 reviews
Rating 6 - Okay. 20 out of 574 reviews
Rating 4 - Poor. 14 out of 574 reviews
Rating 2 - Terrible. 18 out of 574 reviews

Reviews

Verified

10/10 Excellent

HAROON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and food
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Imane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Staff excellent Shops nearby
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, with clean rooms, friendly staff and lots of options at breakfast. Would high recommend!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Mian Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and luxurious but may need a little bit of update in the near future. Staff was great and extremely helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

faiza

Liked: Cleanliness, amenities, property conditions & facilities
Extremely good customer service, our room had a direct Kaaba view, couldn’t have asked for a better view or better service. Would highly recommend it. Staff at restaurants esp during breakfast was extremely attentive, knew your preference, highly personalized service
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Afzal

Liked: Cleanliness
V luxurious and best location ! I would recommend wholeheartedly
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mehmoodur

Liked: Cleanliness, staff & service, amenities
Clean rooms. Nice staff. Fast elevators. Great breakfast buffet.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Abdelatif

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent service and staff!
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Reham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful hotel. Staff are extremely friendly.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

adalberto

Liked: Cleanliness, staff & service, amenities
Overall 10/10. From check in to check out best service. Very attentive. Quick service. In room dining is top notch. Concierge is always ready to attend to your every need. Everyone is always warm and welcoming.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nourah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and the hotel perfect Thank you so much
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding hotel! Definitely a palace. Staff was above wonderful. Dining was delicious. We had breakfast and dinner at the hotel. Easy walk to the Kaaba. I am definitely planning on coming back her when I am in Makkah during Hajj.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Gokhan

Liked: Staff & service
the staff are friendly and helpful The food is very good
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Elhadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff were amazing. Thank you all for making it a wonderful experience!!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Nausheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable, easy to go to the Haram, clean. I would happily stay there again.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Rabia

Liked: Cleanliness, property conditions & facilities
We just checked out after 3 days at the Raffles Hotel and cannot recommend it enough for a stay. We brought my elderly parents and the comfort of the rooms, the delicious breakfast buffet, and daily tea service, hearing the adhan in our rooms and easy access thru p2 allowing them easy access to the haram was unmatched. This was the most memorable umrah as we came on one of the busiest months and returning to the hotel suite made the entire trip easy and memorable. The staff went out of their way and inshallah cannot wait to return.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Words cannot describe the excellent service we received..super impressed the warmth, care, personalised service and professionalism across all staff is world class. It was our first time doing Umrah ..you made sure our stay is peaceful for us to concentrate on our Ibadah..Team Raffles Makkah you are forever in our prayers ...thank you may Allah reward you all with success dunya wal akhera...keep it up and see you next time inshaAllah ..
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Anisuzzaman

Liked: Cleanliness, amenities, property conditions & facilities
It was wonderful as always . Being in the holy place hotel should provide zam zam water for the room guest . Front desk staff needs to be more friendly and professional. House keeping and rest of the staff are really friendly and helpful . Room needs some upgrading
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rayan

Liked: Cleanliness, staff & service, amenities
Very clean and nice hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tajuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ‏was delicious and the variety ‏gave us an amazing experience.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Abdallah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best hotel stays we've ever had. And we've be traveling for almost 24 years now.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hossam Mostafa

Liked: Amenities
Great for family
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Zaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Humaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at Raffles, was so convenient in so many ways
Stayed 3 nights in Feb 2025