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Fenix Inn

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Fenix Inn

Fenix Inn

2.5 out of 5

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationDataran Pahlawan Melaka Megamall4 min walk
  • Popular LocationA Famosa7 min walk
  • Popular LocationJonker Street Night Market14 min walk
  • AirportMalacca (MKZ-Batu Berendam)20 min drive

Choose dates to view prices

About this area

Malacca City

In the city centre, Fenix Inn is in an area with good shopping. A Famosa and St Paul's Church are notable landmarks, and travellers looking to shop may want to visit Hatten Square and Dataran Pahlawan Melaka Megamall. Malacca Zoo and Maritime Museum Muzium Samudera are also worth visiting.
Popular Location

What's nearby

  • Hatten Square - 2 min walk
  • Dataran Pahlawan Melaka Megamall - 4 min walk
  • Mahkota Medical Center - 4 min walk
  • A Famosa - 7 min walk
  • Jonker Street Night Market - 14 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 88 min drive

About this property

Fenix Inn

Malacca City hotel in Taman Melaka Raya, walk to Hatten Square
A business centre, conference space and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 82 rooms offer free WiFi, room service and LCD TVs with satellite channels. Guests will also find coffee makers, free bottled water and hairdryers.
Fenix Inn offers 82 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 21-inch LCD televisions come with premium satellite channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Malay

Business services

  • Business centre
  • Conference space

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 21-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MYR 240 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Fenix Inn
Fenix Inn Malacca
Fenix Malacca
Fenix Inn Hotel
Fenix Inn Malacca City
Fenix Inn Hotel Malacca City

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 57 out of 280 reviews
5 - Excellent 20%
Rating 4 - Good. 129 out of 280 reviews
4 - Good 46%
Rating 3 - Okay. 76 out of 280 reviews
3 - Okay 27%
Rating 2 - Poor. 14 out of 280 reviews
2 - Poor 5%
Rating 1 - Terrible. 4 out of 280 reviews
1 - Terrible 1%

3.8/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Cleanliness
I booked 2 rooms for me n my friends. Unfortunately the room that my friend stay, there's a dead cockroach in the toilet. They'll waited more than 20mins for housekeeping to clean it. The air conditioning not cold.
Stayed 1 night in Sep 2020

3/5 Okay

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very near dataran pahlawan opposite only everything okok only not very good not very bad
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020