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Reviews of Golden Bay Hotel

2.5 out of 5
Golden Bay Hotel
2 Jalan Melaka Raya 20, Taman Melaka Raya, Malacca City, Malacca

Reviews

6.6
Rating 10 - Excellent. 2 out of 32 reviews" "
Rating 8 - Good. 11 out of 32 reviews" "
Rating 6 - Okay. 16 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 2 out of 32 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Fuzi

Travelled with family
Stayed 2 nights in Aug 2020
Response from Jason on 7 Sept,2020
Thank you

10/10 Excellent

aidil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Jason on 19 Nov,2019
Thank you for staying with us.

4/10 Poor

Jess

Disliked: Cleanliness, property conditions & facilities, room comfort
Mattres cover didn't changed after the last customer checked out since there're dirty, the rubbish in the dustbin didn't throw away, the towels didn't collect to wash for last customer... And the air-cond not feeling cold at all..
Stayed 1 night in May 2019
Response from Jason Lee on 17 May,2019
Sorry for inconvenience. We will work hard to improve the hotel standard

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Jason Lee on 15 Feb,2019
Thank you for staying us.

8/10 Good

mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel to take a rest.
Stayed 1 night in Jan 2019
Response from Jason Lee on 2 Feb,2019
Thank you for staying with us

6/10 Okay

Verified traveller

Liked: Staff & service
Reasonable hotel. Staff are helpful. Probably unsuitable for older folks like my parents due to the lack of lift. Location is fine. Close to the Portuguese settlement.
Stayed 2 nights in Dec 2018
Response from Jason Lee on 15 Dec,2018
Thanks for staying with us

8/10 Good

mazlan

Liked: Cleanliness
parking susah sikit atau jauh kerana kawasan dekat dengan pub......golongan orang jaga malam
Stayed 2 nights in Dec 2018
Response from Jason on 22 Dec,2018
Sorry for the inconvenience

6/10 Okay

Nadhira

Stayed 1 night in Oct 2018
Response from Jason Lee on 27 Oct,2018
Thanks for staying with us

8/10 Good

Mas, KL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2018
Response from Jason on 1 Oct,2018
Thanks for staying with us

6/10 Okay

Hazle, Malaysia

Liked: Staff & service
Disliked: Cleanliness, room comfort
Poor cleanliness
Smelly blanket plus very dirty floor.Plus i have to wait 1 hour for my room to get ready
Stayed 1 night in Sep 2018
Response from Jason on 15 Sept,2018
Sorry for the inconvience cause on that day. I will continue to work harder to make sure the room is clean

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Just for a place to sleep, nothing more than that.
Stayed 1 night in Sep 2018
Response from Jason Lee on 9 Sept,2018
Thanks for staying

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2018
Response from Jason on 9 Dec,2018
Sorry about the bad experience you have at out hotel, we will improve more.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Nov 2017
Response from Jason on 27 Mar,2018
Thanks for staying with us

8/10 Good

MOHD ZULHILLMY

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is good and cheaper than others hotel but if you are driving by yourself better not choose this hotel because near to night club n ktv karaoke so space for parking are limited. Not convenient for older because dont have lift and must take stairs
Stayed 2 nights in Dec 2017
Response from Jason on 5 Jan,2018
Thanks for staying with you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Reasonable value
Overall I was satisfied with this hotel. The management was friendly and co-operative. The room size was satisfactory. The wifi was above average. The a-c was a bit noisey and the shower heater and water pressure need to be fixed. The location of the hotel will be a drawback for some- quite far from the centre of town and located in front of a huge dirt square. On the other hand there are some nice restaurants in the neighbourhood.
Response from Jason on 5 Jan,2018
Thanks for staying with us. I will take note of the air cond noises n the water pressure. Thanks for letting us know. Hope you will stay with us again. Have nice day.

8/10 Good

Nur farhana

Stayed 1 night in Dec 2017
Response from Jason Lee on 13 Feb,2018
Thank you for staying with us

8/10 Good

MOHD ZAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Thanks for staying with us hope that u have fun during ur holiday.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
if you are just looking for a place to sleep and shower, this hotel is generally fits well. do not expect too much
Stayed 2 nights in Dec 2017
Response from Jason Lee on 13 Feb,2018
Thank you for staying with us

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2017

6/10 Okay

Krixet, Selangor, Malaysia

Liked: Staff & service, room comfort
It’s ok
The hotel is a bit far from Jonker Street, and it’s surrounded by many restaurants and nightclubs that open till late night so that is good for the all-nighters.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

not so good. ok only
room too small. for family too small. During my stay there is no liff. My wife astmatic problem. She stop 2 or 3 times to reach 3rd floor.

10/10 Excellent

hidayu, melaka

Liked: Cleanliness, room comfort
nice hotel
nice hotel based on budget. nice Wifi too and according to budget

8/10 Good

boon, Singapore

Liked: Cleanliness, staff & service, room comfort
every cent worth
I enjoyed my stay at golden bay. staff are friendly and helpful, restaurants and 7-11 stores are fews steps away. There are free parking, how ever only two lots, first come first basis. Overall I am satisfy with this hotel. You pay for what u get, in fact better then what you paid.

6/10 Okay

Davis, Penang

Liked: Staff & service
OK Stay
Hotel room was fine but the water heater in my room, hot water will will switch off by itself then after on and off the water several times then it will come back on. During the day there is a lot of parking lots however at night due to there is Karaoke, Massage Parlor ....... etc thus making parking there a problem. But if you managed to find a parking spot (legally ones ya, not illegal) give the Reception Counter the box number and hey will put a parking voucher for you at your car. For hot water, you will have to go to the corridor to get the water from the dispenser but the floor that I stayed at was out of order. Had to go to another floor to get it.

6/10 Okay

nur syamilah

The room smelled of cigarette
The room smelled of cigarette. The staff should have been informed about the parking coupon in advance to the customer as my car was fined by Majlis Bandaraya Melaka for not displaying the parking coupon. For the muslim, you should bring your own prayer mat as it is not provided by the hotel and the direction of "kiblat" is not marked in the room.

6/10 Okay

majid

Disliked: Cleanliness, room comfort
Just nice for budget hotel
Just nice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Chris

Liked: Staff & service

6/10 Okay

See Yee

还可以,没什么评论
Stayed 1 night in Dec 2018
Response from Jason on 22 Dec,2018
Thanks for staying with us

6/10 Okay

Kazalee, Kuala Lumpur

Liked: Staff & service
Average hotel with friendly staff
Room is comfortable, staff waere friendly except for the parking.
Stayed 2 nights in Nov 2017

2/10 Terrible

Nurul ain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasinya ok, bilik berbau
Tidak memuaskan.bilik berbau.