COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Heeren Straits Hotel

Photo gallery

Featured image
Balcony
Balcony
View from Room
Premium bedding, in-room safe, laptop workspace, free WiFi

Overview of Heeren Straits Hotel

Heeren Straits Hotel

3 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationStraits Chinese Jewelry Museum Malacca2 min walk
  • Popular LocationA Famosa15 min walk
  • Popular LocationDataran Pahlawan Melaka Megamall18 min walk
  • AirportMalacca (MKZ-Batu Berendam)17 min drive

Choose dates to view prices

About this area

Malacca City

Located in Malacca City, Heeren Straits Hotel is in the historical district. Jonker Street Night Market and Mahkota Parade Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Klebang Beach. Malacca Zoo and Maritime Museum Muzium Samudera are also worth visiting.
Popular Location

What's nearby

  • Straits Chinese Jewelry Museum Malacca - 2 min walk
  • Baba Nyonya Heritage Museum - 4 min walk
  • Cheng Hoon Teng Temple - 5 min walk
  • A Famosa - 15 min walk
  • Dataran Pahlawan Melaka Megamall - 18 min walk

Restaurants

  • Where to eat
  • Heeren Straits – Café offering international cuisine. Serves breakfast daily.

About this property

Heeren Straits Hotel

3-star Malacca City hotel in Taman Kota Laksamana, walk to Jonker Street Night Market
This smoke-free hotel features a restaurant, a coffee shop/café and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning. All 10 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include sitting areas, premium bedding and rainfall showerheads.
Heeren Straits Hotel offers 10 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Mini fridge

More

  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Heeren Hotel Melaka
Heeren House Hotel Melaka
Heeren Straits Hotel Melaka
Heeren Straits Melaka
Heeren Straits
Heeren Straits Hotel Hotel
Heeren Straits Hotel Malacca City
Heeren Straits Hotel Hotel Malacca City

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 35 out of 66 reviews
5 - Excellent 53%
Rating 4 - Good. 27 out of 66 reviews
4 - Good 41%
Rating 3 - Okay. 3 out of 66 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 66 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 66 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great..got an upgrade for my birthday
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay
A lovely stay in a great location!
Stayed 1 night in Jun 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff are friendly and helpful especially Yana, she provide detail information abt the hotel and things to take note and SOP at Jonker Street night market
Stayed 1 night in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to main attractions of Malacca
Great access to Jonkers walk and a short walk over the bridge to Heritage sites of Malacca. You will find lots of shopping opportunities not to mention numerous places to eat all within easy walking distance. Staff are friendly and helpful. Great base for a Malacca visit
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Silky Suite is spacious, clean and very comfortable, with good amenities. The staff were also friendly and helpful.
Stayed 1 night in Dec 2019