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Holiday Inn Melaka, an IHG Hotel

Photo gallery for Holiday Inn Melaka, an IHG Hotel

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout curtains

Overview of Holiday Inn Melaka, an IHG Hotel

Holiday Inn Melaka, an IHG Hotel

4.5 star property

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Jalan Syed Abdul Aziz, Malacca City, Malacca, 75000

Explore the area

  • Popular LocationDataran Pahlawan Melaka Megamall8 min walk
  • Popular LocationA Famosa9 min walk
  • Popular LocationJonker Street Night Market14 min walk
  • AirportMalacca (MKZ-Batu Berendam)25 min drive

Choose dates to view prices

About this area

Malacca City

Located in Malacca City, Holiday Inn Melaka, an IHG Hotel is in the city centre and on the waterfront. A Famosa and Christ Church are notable landmarks, and travellers looking to shop may want to visit Mahkota Parade Shopping Mall and Dataran Pahlawan Melaka Megamall. Maritime Museum Muzium Samudera and Malacca Zoo are also worth visiting.

What's nearby

  • Menara Taming Sari - 5 min walk
  • Mahkota Parade Shopping Mall - 8 min walk
  • Dataran Pahlawan Melaka Megamall - 8 min walk
  • A Famosa - 9 min walk
  • Jonker Street Night Market - 14 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 90 min drive

Restaurants

  • Restaurants on site
  • Sirocco Restaurant
  • Es.sense Kitchen

About this property

Holiday Inn Melaka, an IHG Hotel

4.5-star luxury hotel, walk to A Famosa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. All 275 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as fridges and coffee makers. Guests will also find 24-hour room service, minibars and pillow menu.
Holiday Inn Melaka, an IHG Hotel offers 275 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes and hairdryers.

This Malacca City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Tea Tree Spa. Services include body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10:30 AM: MYR 35.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Malay

Business services

  • Business centre
  • A meeting room

Spa

  • Body scrubs
  • Body treatments
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 60.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 35.00 per person (approximately)
  • Rollaway bed fee: MYR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Holiday Inn Melaka
Holiday Inn Melaka Hotel
Holiday Inn Melaka Hotel Malacca
Holiday Inn Melaka Malacca
Melaka Holiday Inn
Holiday Inn Melaka
Holiday Inn Melaka, An Ihg
Holiday Inn Melaka, an IHG Hotel Hotel
Holiday Inn Melaka, an IHG Hotel Malacca City
Holiday Inn Melaka, an IHG Hotel Hotel Malacca City

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 373 out of 996 reviews
5 - Excellent 37%
Rating 4 - Good. 479 out of 996 reviews
4 - Good 48%
Rating 3 - Okay. 103 out of 996 reviews
3 - Okay 10%
Rating 2 - Poor. 26 out of 996 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 996 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

3.5/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast and friendly service
Fast, friendly service. Convenient to town.
Stayed 1 night in Jan 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

5/5 Excellent

Stayed 1 night in Jan 2022

4/5 Good

Travelled with family
Management, please donโ€™t neglect this hotel
The management should really look into overall maintenance to upkeep with the hotel standard. The maintenance of the hotel is quite unkept, and short of staff (house keeping) as I was told the house keeping is busy and I have to wait. Room with carpet but there is a kind of carpet-ty odour when entering the room.
Stayed 2 nights in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Service in the Hotel Reception was very good as expected, the Breakfast was also ok from the variety but the serve in the Breakfast area was less good as before, e.g.: when we arrived and waited to get a seat, we were asked for the room number and then told we shall find a seat, or at the egg station there was a new unexperienced staff making the eggs and he did not wear any gloves and on top he touched the food with his fingers, this is in COVID times unacceptable! In addition, many of the food items were oily which I do not like as my preference, but maybe it was to cater for other guests.
Stayed 1 night in Dec 2021