- Disliked: Amenities, property conditions & facilities
Air conditioner was not working propery.(not cool)
You can change or cancel this stay if plans change. Because flexibility matters.
Located in Malacca City, Mahkota Hotel Melaka is in the city centre and on the waterfront. A Famosa is a notable landmark, and travellers looking to shop may want to visit Jonker Street Night Market and Mahkota Parade Shopping Mall. Travelling with kids? Consider Malacca Crocodile & Recreation Park and Malacca Zoo.Visit our Malacca City travel guide
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Worst service ever. Official check-in 2pm-7pm but when I checked-in at 5pm, 1 of the 2 room I booked not ready. Booked together but on different floor, absolutely no request was accommodated. Hence We gathered in 1 room first & Receptionist supposed to notify us once the other room is ready but it didn’t happen till I confronted at front desk at 7pm. Cited late checkout @1pm is allowed despite so late checkin. The duty receptionist said he knows nothing about it as the previous lady off duty. Each room booked for 3 person. First room found without towel, safe & TV remote not working. Hotel ran out of toothbrush when I requested for 3rd toothbrush . Didn’t send us hair dryer as requested. Bathroom flooded (slow drainage). Wardrobe handle dropped. I have been travelling for the past 20 over years, this is the worst experience I ever had. MAHKOTA Hotel, I will remember this disappointing name. No apology from anyone of them, don’t even need to talk about refunding. Now let me see what reply HOTEL.com can give, otherwise just switch booking apps I believe.