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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Minibar, in-room safe, desk, laptop workspace

Guest reviews

3.7/5 Good
484 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationSky Tower Melaka16 min walk
Popular LocationAEON Bandaraya Melaka Shopping Centre16 min walk
Popular LocationThe Shore Oceanarium16 min walk
AirportMalacca (MKZ-Batu Berendam)9 min drive

Choose dates to view prices

  • Deluxe Double or Twin Room

    Room amenities

    • 32 sq m
    • Sleeps 3
    More detailsDeluxe Double or Twin Room
  • Executive Suite, 1 King Bed

    Room amenities

    • 55 sq m
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed
  • Deluxe Plus

    Room amenities

    • 32 sq m
    • Sleeps 3
    More detailsDeluxe Plus
  • Executive Room, Business Lounge Access

    Room amenities

    • Sleeps 2
    More detailsExecutive Room, Business Lounge Access

About this area

Malacca City

Located in Malacca City, Swiss-Garden Hotel Melaka is connected to a shopping centre. Jonker Street Night Market and Mahkota Parade Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Malacca Zoo. Malacca Crocodile & ​​Recreation Park and Melaka Wonderland Theme Park & Resort are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Visit our Malacca City travel guide
Map
Popular Location

What's nearby

  • Sky Tower Melaka - 16 min walk
  • AEON Bandaraya Melaka Shopping Centre - 16 min walk
  • The Shore Oceanarium - 16 min walk
  • Putra Specialist Hospital - 3 min drive
  • Kee Ann Food Street - 4 min drive

Getting around

  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 87 min drive

About this property

Swiss-Garden Hotel Melaka

Luxury hotel connected to a shopping centre in Malacca City with free parking
This hotel features a restaurant, an indoor pool and an outdoor pool. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 306 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include balconies and room service (during limited hours).
Swiss-Garden Hotel Melaka offers 306 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays

Safety measures

Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping centre

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free local area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (10656 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 30 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 8:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Swiss-Garden Hotel Melaka and receive a full refund?
Yes, Swiss-Garden Hotel Melaka offers free cancellation on select room rates, because flexibility matters! Please refer to Swiss-Garden Hotel Melaka cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 8:00 AM to 7:00 PM.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this hotel located?
Located in the heart of Malacca City, this luxury hotel is within 1 mile (2 km) of The Shore Shopping Gallery and Jonker Street Night Market. A Famosa and Mahkota Parade Shopping Mall are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Swiss-Garden Hotel Melaka

3.7
5 - Excellent
120
4 - Good
201
3 - Okay
98
2 - Mediocre
41
1 - Poor
24
3.8
Cleanliness
3.6
Service and Staff
4.1
Amenities
3.8
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gym and swimming pool

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness, staff & service, room comfort
A better affordable alternative stay

What was good: It’s a affordable 4 star rated hotel. Big and spacious. Location is close to Jonker and many walkable attraction. Kids friendly with kids waterpool and play stuff. What was bad: Quality of interior fittings seems cheap. Bathroom door is hard to close, lack proper bathroom fittings like hooks. The end of the tower holder came off. Seems cheap quality. Worse off is the bathroom shower floor will flood when used. Surrounding mall seems dead and lifeless.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good service

Stayed 1 night in Feb 2020