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The Sterling

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Balcony
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
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Overview of The Sterling

The Sterling

4 out of 5

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry

Explore the area

  • Popular LocationJonker Street Night Market5 min walk
  • Popular LocationA Famosa7 min walk
  • Popular LocationDataran Pahlawan Melaka Megamall14 min walk
  • AirportMalacca (MKZ-Batu Berendam)9 min drive

Choose dates to view prices

About this area

Malacca City

The Sterling is located in Malacca City. A Famosa is a notable landmark, and travellers looking to shop may want to visit Jonker Street Night Market and Mahkota Parade Shopping Mall. Malacca Zoo and Maritime Museum Muzium Samudera are also worth visiting. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Church of St. Francis Xavier - 3 min walk
  • Jonker Street Night Market - 5 min walk
  • Poh San Teng Temple - 6 min walk
  • A Famosa - 7 min walk
  • Dataran Pahlawan Melaka Megamall - 14 min walk

Restaurants

  • Where to eat
  • The Loft – Serves breakfast daily.

About this property

The Sterling

4-star hotel, walk to Jonker Street Night Market
This smoke-free hotel features a restaurant, a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 37 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and TVs with cable channels. Other amenities available to guests include hairdryers, safes and showers.
The Sterling offers 37 forms of air-conditioned accommodation with a safe and coffee/tea makers. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 32.70 for adults and MYR 14 for children
  • 1 restaurant

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • Chinese
  • English
  • Filipino
  • Hindi
  • Malay

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 32.70 for adults and MYR 14 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted

Property is also known as

Sterling Gloria
Sterling Gloria Hotel
Sterling Gloria Hotel Malacca
Sterling Gloria Malacca
Sterling Hotel Malacca
Sterling Malacca
The Sterling Hotel
The Sterling Malacca City
The Sterling Hotel Malacca City

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 142 out of 583 reviews
5 - Excellent 24%
Rating 4 - Good. 262 out of 583 reviews
4 - Good 45%
Rating 3 - Okay. 103 out of 583 reviews
3 - Okay 18%
Rating 2 - Poor. 57 out of 583 reviews
2 - Poor 10%
Rating 1 - Terrible. 19 out of 583 reviews
1 - Terrible 3%

3.8/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old hotel but close to the city and walkable distance
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay in The Sterling !
Great Stay, Nice Place - However, the shower unit should be maintained !
Stayed 1 night in Aug 2020

3/5 Okay

OK but definitely not as high-end as the photos suggest. Location is good. Towels are threadbare and are well overdue replacing.
Stayed 6 nights in Aug 2020