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Overview of The Sterling

Photo gallery

Guest reviews

3.8 / 5Good
577 reviews
Guests rated this property 3.8/5 for cleanliness.

Amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available

Map

Highlights

Popular LocationLittle India2 min walk
Popular LocationKee Ann Food Street5 min walk
Popular LocationRed Square6 min walk
AirportMalacca (MKZ-Batu Berendam)9 min drive

Choose dates to view prices

  • Celebration Double Suite with Jacuzzi

    Room amenities

    • 47 sq m
    • Sleeps 2
    More details
  • Deluxe Double Suite

    Room amenities

    • 24 sq m
    • Sleeps 2
    More details
  • Deluxe Double Suite with Jacuzzi

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 2
    More details
  • Deluxe Family Suite

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 4
    More details
  • Deluxe Family Suite with Jacuzzi

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 4
    More details
  • Executive Double Suite with Jacuzzi

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 2
    More details
  • Executive Family Suite

    Room amenities

    • 41 sq m
    • City view
    • Sleeps 5
    More details
  • Junior Family Suite with Jacuzzi

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 4
    More details
  • Superior Double or Twin Suite

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    More details
  • Superior Family Suite

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    More details
  • Superior Family Suite with Jacuzzi

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    More details

About this area

Malacca City

The Sterling is located in Malacca City. A Famosa is a notable landmark, and travellers looking to shop may want to visit Jonker Street Night Market and Mahkota Parade Shopping Mall. Malacca Crocodile & ​​Recreation Park and Malacca Zoo are also worth visiting. Our guests love the hotel's location for the sightseeing.

Map
Popular Location

What's nearby

  • Little India - 2 min walk
  • Kee Ann Food Street - 5 min walk
  • Red Square - 6 min walk
  • Malacca River - 7 min walk
  • A Famosa - 7 min walk

Restaurants

  • Where to eat
  • The Loft – Serves breakfast daily.

About this property

The Sterling

4-star hotel, walk to Jonker Street Night Market
This smoke-free hotel features a restaurant, a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 37 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with cable channels. Other amenities available to guests include hairdryers, safes and showers.
The Sterling offers 37 forms of air-conditioned accommodation with a safe and coffee/tea makers. Televisions come with cable channels.
Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 32.70 for adults and MYR 14 for children
1 restaurant

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

Lift
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter

Languages spoken

Chinese
English
Filipino
Hindi
Malay

Business services

Business centre

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

TV channels
TV

Food and drink

Coffee/tea maker
Fridge

More

Iron/ironing board (on request)
Safe

Policies

Check-in

Check-in between 3 PM and midnight

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 32.70 for adults and MYR 14 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

Frequently asked questions

Can I cancel my reservation for free at The Sterling and receive a full refund?
Yes, The Sterling offers free cancellation on select room rates, because flexibility matters! Please refer to The Sterling cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Sterling?
As of 31 May,2020, prices found for a 1-night stay for 2 adults at The Sterling on 8 Jun,2020 start from SG$48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
This hotel doesn't offer parking.
What time is check-in at this property?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Situated in Malacca City, this hotel is within a 10-minute walk of Church of St. Francis Xavier, Jonker Street Night Market and A Famosa. Mahkota Parade Shopping Mall and Hatten Square are also within 15 minutes.

Guest reviews

5 - Excellent
140
4 - Good
260
3 - Okay
101
2 - Mediocre
57
1 - Poor
19
3.8
Cleanliness
4.0
Service and Staff
3.4
Amenities
3.6
Property condition

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

Stayed in the celebration suite. In-room jacuzzi was good! The cabinet under the sink was falling apart though. The sheets and pillows were NOT CLEAN. Didn't dare to touch the sofas either.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly stuff, clean facilities, nice breakfast, close to jonker street.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The facade is all colonial but the amenities are few. Parking was sparse and outdoor on rocky surface. The towels and other hotel supplies were below my expected standard. Having stayed at other colonial type of hotels, I expected a higher standard. Even the welcome area / reception was dull and not inviting but the hotel room was clean and spacious enough. Breakfast was OK.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close comfort

It was a comfortable stay and proximity to Jonker walk and Melaka Gurdwara was perfect

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019