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The Straits Hotel & Suites

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Featured image
Outdoor pool
Outdoor pool
Outdoor pool
40-inch flat-screen TV with satellite channels, TV

Overview of The Straits Hotel & Suites

The Straits Hotel & Suites

3.5 out of 5

3.8/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationDataran Pahlawan Melaka Megamall7 min walk
  • Popular LocationA Famosa10 min walk
  • Popular LocationJonker Street Night Market17 min walk
  • AirportMalacca (MKZ-Batu Berendam)20 min drive

Choose dates to view prices

About this area

Malacca City

Located in Malacca City, The Straits Hotel & Suites is in the historical district. Malacca Sultanate Palace Museum and Portuguese Settlement are cultural highlights, and some of the area's notable landmarks include A Famosa and Red Square. Malacca Zoo and Maritime Museum Muzium Samudera are also worth visiting.
Popular Location

What's nearby

  • Hatten Square - 5 min walk
  • Dataran Pahlawan Melaka Megamall - 7 min walk
  • Mahkota Medical Center - 7 min walk
  • A Famosa - 10 min walk
  • Jonker Street Night Market - 17 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 89 min drive

About this property

The Straits Hotel & Suites

3.5-star Malacca City hotel in Taman Melaka Raya, walk to Dataran Pahlawan Melaka Megamall
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 352 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as kitchenettes and coffee makers. Room service, rainfall showerheads and free bottled water are among the other amenities available to guests.
The Straits Hotel & Suites offers 352 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Accommodation at this 3.5-star hotel has kitchenettes with coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Malacca City hotel provides complimentary wired and wireless Internet access. 40-inch Flat-screen televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 34 for adults and MYR 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Kitchenette
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Malay

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Mini fridge

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 June 2021 to 14 June 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 80 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 34 for adults and MYR 18 for children (approximately)
  • Rollaway bed fee: MYR 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Straits Hotel Malacca
Straits Hotel
Straits Malacca
The Straits & Suites
The Straits Hotel & Suites Hotel
The Straits Hotel & Suites Malacca City
The Straits Hotel & Suites Hotel Malacca City

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 139 out of 623 reviews
5 - Excellent 22%
Rating 4 - Good. 277 out of 623 reviews
4 - Good 44%
Rating 3 - Okay. 150 out of 623 reviews
3 - Okay 24%
Rating 2 - Poor. 41 out of 623 reviews
2 - Poor 7%
Rating 1 - Terrible. 16 out of 623 reviews
1 - Terrible 3%

3.7/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Liked: Staff & service
Stayed 2 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/5 Good

Business traveller
Liked: Staff & service, property conditions & facilities
Overall is okay, but toilet bit dirty inside shower room, the balcony is nice but it better to put some seating so convinced to see the night view of the city.
Stayed 1 night in Oct 2020

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Bathroom, where the glass compartment design which no lock is quite challenging especially those with many family members or children and also elevator which takes times to wait.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a while being cooped up at home. It's great to have a staycation here.
Stayed 1 night in Jul 2020