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Outdoor pool
Outdoor pool
Outdoor pool
Flat-screen TV

Guest reviews

3.8/5 Good
618 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationHatten Square5 min walk
Popular LocationDataran Pahlawan Melaka Megamall7 min walk
Popular LocationMahkota Medical Center7 min walk
AirportMalacca (MKZ-Batu Berendam)21 min drive

Choose dates to view prices

  • Deluxe Twin Room, City View

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Twin Room, City View
  • Deluxe King Heritage

    Room amenities

    • 33 sq m
    • Sleeps 2
    More detailsDeluxe King Heritage
  • Premier Suite, Bathtub, City View

    Room amenities

    • 80 sq m
    • City view
    • Sleeps 2
    More detailsPremier Suite, Bathtub, City View
  • Executive Suite, Bathtub, City View (Straits Suite)

    Room amenities

    • 65 sq m
    • City view
    • Sleeps 2
    More detailsExecutive Suite, Bathtub, City View (Straits Suite)
  • Premier Suites Heritage

    Room amenities

    • 80 sq m
    • City view
    • Sleeps 2
    More detailsPremier Suites Heritage
  • Straits Suites Heritage

    Room amenities

    • 65 sq m
    • City view
    • Sleeps 2
    More detailsStraits Suites Heritage
  • Family Suite, 2 Bedrooms, Non Smoking, Partial Sea View

    Room amenities

    • 98 sq m
    • Partial sea view
    • Sleeps 4
    More detailsFamily Suite, 2 Bedrooms, Non Smoking, Partial Sea View

About this area

Malacca City

Located in Malacca City, The Straits Hotel & Suites is in the historical district. Malacca Sultanate Palace Museum and Portuguese Settlement are cultural highlights, and some of the area's notable landmarks include A Famosa and Red Square. Malacca Zoo and Malacca Crocodile & ​​Recreation Park are also worth visiting.

Visit our Malacca City travel guide
Map
Popular Location

What's nearby

  • Hatten Square - 5 min walk
  • Dataran Pahlawan Melaka Megamall - 7 min walk
  • Mahkota Medical Center - 7 min walk
  • Mahkota Parade Shopping Mall - 8 min walk
  • A Famosa - 10 min walk

Getting around

  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 89 min drive

About this property

The Straits Hotel & Suites

3.5-star Malacca City hotel in Taman Melaka Raya, walk to Dataran Pahlawan Melaka Megamall
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 352 rooms offer conveniences such as fridges and coffee makers, along with free WiFi, free wired Internet and flat-screen TVs. Room service, rainfall showerheads and free bottled water are among the other amenities available to guests.
The Straits Hotel & Suites offers 352 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Malacca City hotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 48 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 34 for adults and MYR 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Malay

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 80.0 per day.

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 34 for adults and MYR 18 for children (approximately)
  • Rollaway bed fee: MYR 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at The Straits Hotel & Suites and receive a full refund?
Yes, The Straits Hotel & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to The Straits Hotel & Suites cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Straits Hotel & Suites?
This property doesn't offer parking.
What time is check-in at The Straits Hotel & Suites?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in Taman Melaka Raya, this hotel is within a 10-minute walk of Dataran Pahlawan Melaka Megamall, Mahkota Medical Center and A Famosa. Malacca Sultanate Palace Museum and St Paul's Church are also within 15 minutes.

Guest reviews

Overall score and ratings for The Straits Hotel & Suites

3.8
5 - Excellent
136
4 - Good
275
3 - Okay
150
2 - Mediocre
40
1 - Poor
17
3.7
Cleanliness
3.8
Service and Staff
3.5
Amenities
3.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service
Overall not too bad, Water heater not functioning

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in counter provided an excellent service 👍

Stayed 1 night in Jan 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Check in counter provides a very Good service

    Stayed 1 night in Jan 2020