Terrace/patio

Reviews of Parador Málaga Gibralfaro Hotel

4 out of 5
Parador Málaga Gibralfaro Hotel
Castillo de Gibralfaro, s/n, Málaga, Malaga

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 436 reviews" "
Rating 8 - Good. 161 out of 436 reviews" "
Rating 6 - Okay. 22 out of 436 reviews" "
Rating 4 - Poor. 6 out of 436 reviews" "
Rating 2 - Terrible. 3 out of 436 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gerrit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old fasion hotel with excellent staf
Stayed 2 nights in Apr 2024
Response from Regards, on 1 May,2024
Dear Gerrit,Thanks for your 5 points. Hope you took a few nice memories.Regards,

10/10 Excellent

miguel, helotes

Liked: Staff & service, property conditions & facilities
Excellent location.
Stayed 2 nights in Apr 2024
Response from Gibralfaro on 7 Apr,2024
Thanks a lot. Yes it is.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unique, as are the views. Maybe not the best if you want to spend all your time in the middle of the town but well worth a single stay. Staff and service were exceptional.
Stayed 2 nights in Mar 2024
Response from Reception on 6 Apr,2024
Dear David, thank you very much. As you have seen for yourself, the views from the Parador are amazing. Regards

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff. Beautiful location.
Stayed 1 night in Mar 2024
Response from Reception on 16 Mar,2024
Thanks Eric for your rating. We hope to see you here again. Greetings

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Views were good and staff helpful. Checked the chit and we had been billed at breakfast for the breakfast, although we had half board, corrected quickly. Arrived back at 10pm one day, no coffee left after it had been service whilst we were out all day.
Stayed 3 nights in Feb 2024
Response from Gibralfaro on 4 Mar,2024
Thank you very much. It is nice to hear you enjoyed your stay a lot.See you next time.

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Llegué un domingo a la tarde y me senté a tomar algo fresco en la terraza... mas de media hora y no logré que me atendiera. Un pena que semejante lugar tenga solo 2 camareros atendiendo; muy atentos ellos, pero no le alcanzan las manos!! Una lástima
Stayed 1 night in Feb 2024
Response from Gibralfaro on 26 Feb,2024
Estimado Enrique,Gracias por su comentario. Lamentamos lo ocurrido, pero el domingo hubo una afluencia inusual de clientes y quizás eso nos impidió atenderle con la fluidez habitual. La próxima vez que nos visite ya verá que esto no es así siempre.Saludos

10/10 Excellent

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place....friendly very professional staff and views you would kill for. Great quality. Walk to city centre is 20 minutes with poor footing downhill. Back up is steep and 40 minutes - get a taxi.
Stayed 5 nights in Feb 2024
Response from Gibralfaro on 25 Feb,2024
Dear Ian,Thanks a lot for your kind words. We hope you had a nice time here and we wait for your next visit on your next trip to malaga.Regards,

10/10 Excellent

Yunqi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check-in process, very clean and neat room with a fantastic view of the city/area. We dined at the bar which had decent food and drinks. Plenty of parking space in the hotel property and it’s free of charge! The bus option is also a plus.
Stayed 2 nights in Feb 2024
Response from Recepción on 15 Feb,2024
Thank you very much for taking the time to describe your experience at the Parador de Málaga Gibralfaro. We hope in the future if you return to Malaga you will come back to stay with us again. Regards

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Gibralfaro on 17 Dec,2023
Thanks a lot

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel property is extremely beautiful, without a doubt. And all the rooms face the harbour. You are very high up a winding road, right next to the ruins of a Moorish castle from the 1300's. For this reason alone, it is worth it. Our room was large, spotless, comfy, but not particularly modern or posh. The walls are very thin, so we experienced much noise from families with small children. The service in the cafe, bar area was really slow. I do not think they have enough staff. But the staff on all counts were very professional, personable and as helpful as could be.
Stayed 2 nights in Dec 2023
Response from Gibralfaro on 17 Dec,2023
Dear Susan,Thanks a lot for sharing your opinion. Of course we will use your comment in order to improve as best as we can do.Hope to see you back next time you visit Malaga

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatifull views, large confortable rooms. Great cuisine for dinner. Breakfast just OK.
Stayed 4 nights in Nov 2023
Response from Gibralfaro on 17 Dec,2023
Dear Guest,Thanks a lot for your niche comment. Hope to see you back. Regards,

10/10 Excellent

Janice, Dammeron Valley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!
Stayed 4 nights in Nov 2023
Response from Gibralfaro on 17 Dec,2023
Dear Janice,Nice to know, Thanks.

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning position that is quiet and peaceful but still very accessible to the city and beach.
Stayed 3 nights in Oct 2023
Response from Gibralfaro on 7 Nov,2023
Dear John,Thanks a lot for sharing your experience. It is glad to hear you enjoyed your stay with us and we hope to see you back some day.Regards,

8/10 Good

Laura S.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views of the city & port! Right next to the Castillo so you can pickup the On Off or city bus. We didn’t care for the restaurant at the hotel but an 8 Euro taxi ride to Centro gives you access to lots of restaurants and is a great way to spend the evening.
Stayed 2 nights in Oct 2023
Response from Gibralfaro on 28 Oct,2023
Dear Guest,Also there is a path to walk to the city, I hope our staff told you. Walking down is a nice 15 minutes walk. And to come back, Taxi as told by you ar the Bus is a fine option.Regards,

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this Parador- we are big fans of the paradores in Spain. Reliable quality and service and always can count on cleanliness and sometimes a bit of history as youstay in them. Our room had an AMAZING view and the restaurant was really good!
Stayed 2 nights in Sep 2023
Response from Gibralfaro on 1 Nov,2023
Dear Carolina,Thanks a lot for your review, Hope you will return some day to Malaga, and of course to our Paradr.Regards,

8/10 Good

Liane

Stayed 3 nights in Sep 2023
Response from Gibralfaro on 23 Oct,2023
Dear Guest,Thanks for your evaluation.Regards,

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed this parador several times before. Its location is very special with spectacular views of Malaga. Every detail of convenience, hospitality and superb staff attention are what continue to draw us on every visit to Malaga. We have only the highest praise for this Gibralfaro Parador!
Stayed 7 nights in Oct 2023
Response from Gibralfaro on 19 Oct,2023
Dear Daniel,Thanks a lot again for your kind review. Hope to see you back on your next trip to Malaga.

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful however the dining staff needs more help. We had to at one point clear our own table and the table that was next to us hadn't been cleared so we put the dishes on that able. It took at least 45 minutes before it was cleared. Not enough staff, the menu needs to change a little day to day for people to want to have the dinner experience at the hotel. The atmosphere is so wonderful, would have loved to have more chances to eat there.
Stayed 4 nights in Sep 2023
Response from Gibralfaro on 8 Oct,2023
Dear Kathleen,Thanks for your review, We will check your opinion together with our staff. Sure we will find improvements.Regards,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location with stunning views - Very pleasant staff and free parking. Food was excellent over the week but last night meal in the restaurant was a little disappointing with a main course of Octopus almost inedible due to toughness. Had the same dish two nights earlier in a city restaurant and was fabulously succulent. Overall the Hotel and the food was excellent .
Stayed 7 nights in Sep 2023
Response from Gibralfaro on 30 Sept,2023
Dear John,Thanks for your comment. Sorry for not meeting your expactations because of the meal. We'll try to see if somthing went wrong.Regards,

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Gibralfaro on 23 Sept,2023
Thanks for your evaluation

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Gibralfaro on 29 Aug,2023
Dear DeborahThanks for your evaluation,regards,

8/10 Good

Richard

Liked: Cleanliness, room comfort
Great views
Typical Spanish hotel and very nice. Great location with fantastic views , there is a bus to and from the town and drops of at the beach , sun beds and umberella very cheap 8euros for two , the beach restaurants also very reasonable, we was going to attempt to park at the beach but seemed more trouble that it was worth taxi 5 euros to the beach . The hotel seemed a bit short of staff at times although they did do their best
Stayed 1 night in Aug 2023
Response from Gibralfaro on 24 Aug,2023
Dear Richard,Thanks for your kind words. It is nice to hear you enjoyed your time in our house. We thank you also for your comment and they will hopefully help us to improve a bit.Regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views from the hotel are amazing Right beside the castle and a walk down hill to the old town
Stayed 5 nights in Aug 2023
Response from Gibralfaro on 24 Aug,2023
Dear David,Thanks for your review. Hope you took a bunch of nice pictures.Regards,

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a wonderful find for us as it provided great views, ability to get to central town easily, and was comfortable and clean. Staff were a pleasure to deal with.
Stayed 2 nights in Jul 2023
Response from Gibralfaro on 27 Jul,2023
Dear Stephen,Thanks a lot for your nice comment. We hope you will return next time you are in Spain.Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Gibralfaro on 12 Jul,2023
Muchas gracias por su valoracion,saludos

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, very helpful staff
Danni and other reception staff were exceptional - we liked the Picasso paintings and general decor. The position of hotel whilst up the hill next to Castle meaning a v hot walk up or what became easy the 35 bus or taxi, both readily available at little cost
Stayed 3 nights in Jun 2023
Response from Gibralfaro on 24 Jun,2023
Dear robert,Thanks alot for your nice words, of course we will tell our staff your opinion and we hope you have enjoyed your stay a lot. Hope to see you soon backRegards

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay in Malaga!
Great views of the entire city from our room with the terrace and great breakfast.
Stayed 4 nights in Jun 2023
Response from Gibralfaro on 15 Jun,2023
Dear Alberto,Thanks for your nice review. We hoe you had a great time also in the city.Regards,

10/10 Excellent

Graham

Stayed 3 nights in Jun 2023
Response from Gibralfaro on 10 Jun,2023
Dear Graham,Thanks for your review and nice evaluation. Hope to see you somtime back here.Regards,

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Views were amazing. Rooms were very nice, staff was excellent in every way. Restaurant food was very good but a little expensive for dinner.
Stayed 7 nights in May 2023
Response from Gibralfaro on 8 Jun,2023
Dear Robert,We are very grateful for your kind words. We hope you enjoyed the city as much as you enjoyed your stay here.See you next time.Regards,

10/10 Excellent

Gonzalo, Jupiter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This parador is located top of a hill with superb views of Malaga. Just 48 rooms with a great service and restaurant. Our room was really spacious.
Stayed 2 nights in May 2023
Response from Gibralfaro on 28 May,2023
Dear Gonzalo,Thanks for your comment, and just to let you know, We have just 38 rooms. Not so important.Regards,

10/10 Excellent

Richard, Doral

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with excellent service and location. Beds were comfortable and rooms were clean!
Stayed 3 nights in May 2023
Response from Gibralfaro on 26 May,2023
Dear Richard,Thanks for your kind comment. The best for us to hear. Hope to see you back in the future.Regards,

8/10 Good

Diane, Lehigh Acres

Travelled with family
Liked: Cleanliness, property conditions & facilities
The views from the rooms are the best. The downside of the beautiful views are getting to town requires a Taxi or Uber unless you are extremely physically fit. The climb down or up the hill would take approx. 20 min. but it is very steep and you would need to be in top shape to do it. It was Uber for me, LOL! I would stay again for the views alone though.
Stayed 2 nights in May 2023
Response from Gibralfaro on 20 May,2023
Dear Diane,First of all thanks because of your words, We have to tell you that this is what we are. A nice place in the city, but out of it. Close enough, but far away. Just tell you that proces for Taxi are about 6-9. So t is not too mnuch

8/10 Good

Miyuki

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from regards, on 3 May,2023
Dear Miyuki,Thanks for your evaluation, regards

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Gibralfaro on 26 Apr,2023
Thanks for your evaluation

10/10 Excellent

Nanna

Stayed 1 night in Mar 2023
Response from Gibralfaro on 26 Apr,2023
Dear Nanna,Thank you very much. Hope to see you back

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The view is spectacular. Lovely building, food and drink excellent and good value for a hotel of this quality. The walk back from town is not for the faint hearted but it does make all those holiday treats guilt free!
Stayed 3 nights in Mar 2023
Response from Gibralfaro on 4 Apr,2023
Dear Guest,Thanks a lot for sharing your experience. Just comment that to return from the xity if you don't want to walk there is a bus or Taxis for not much money.REgards,

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful and the views were amazing! Two beds in the room which was perfect for travelling with my sister. Nice grounds and view points close by outside and from balcony! Restaurant and bar on site which was nice. Breakfast included is a great option when booking. There was free parking which was a bit busy sometimes with all the visitors coming for the view points. Very close to the Castle. Can walk to downtown area in about 20 minutes but was a bit steep of a path.
Response from Gibralfaro on 1 Mar,2023
Dear Lisa,Thanks a lot for sharing your experience. It is nice to hear you liked it here. We hope you will return to Malaga and visit us again in the future.Regards,

8/10 Good

Andrea

Stayed 5 nights in Feb 2023
Response from Gibralfaro on 1 Mar,2023
Thank you very much for your 8 points.Regards,

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic
Stayed 3 nights in Feb 2023
Response from Gibralfaro on 17 Feb,2023
Thanks a lot for your short description

10/10 Excellent

Odd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tempting to return
Very friendly staff, good service overall, breakfast buffet with sufficient variation of food. Fantastic view of the harbour and the centre of the city, from the room, from the cafeteria, from the restaurant.
Stayed 1 night in Feb 2023
Response from Regards on 17 Feb,2023
Thanks you very much for sharing your experience. Nice picture you have here.Regards

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room with unbeatable view, super reasonable price!
Response from Gibralfaro on 5 Dec,2022
Thank you very much for telling your impressions

10/10 Excellent

Yuneisy, Miami

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from this hotel is to die for. Luisa from the restaurant was amazing and even provided some tips for us visiting the city. Parking was a breeze but keep in mind that there is no many places around the property to eat. The hotel is a must if you want to enjoy the stunning city view, if no I will recommend staying somewhere else. The front desk staff was very helpful as well.
Stayed 2 nights in Nov 2022
Response from Parador de Malaga Gibralfaro on 25 Nov,2022
Dear Yuneisy, thank you for taking a few minutes to describe your experience at the Parador. It is absolutely true that we have the best views of the city of Malaga. Here is your home for when you wish to come back again. Best regards,

10/10 Excellent

Peter

Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October Visit
Really enjoyed our stay, with friends. Location, accommodation, staff friendliness, all excellent. Meals were all very good and almost too generous! Two suggestions: - There be a couple of changes of menu during each week. Staff advised that the menu is changed only 4 times a year - far too infrequent. - Guests should not be charged supplements for some of the menu items. Why? Otherwise very happy with our visit.
Stayed 7 nights in Nov 2022
Response from Parador de Malaga Gibralfaro on 18 Nov,2022
Thank you very much for taking the time to share your experience at the Parador de Malaga Gibralfaro. We take note of your comments for the future. Indeed, as you say, people who come on half board choose the dishes from the menu except for 3 or 4 dishes that have a small supplement. We hope to see you again. Best regards

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Stunning views and fantastic staff. Really wonderful trip.
Stayed 4 nights in Nov 2022
Response from Gibralfaro on 12 Nov,2022
Dear Janet,Thanks a lot for you very nice words. We are sure next time you are in Malaga, you will visit us.Regards

6/10 Okay

Callie

Travelled with partner
Liked: Cleanliness
4 star views of the city/port, but only a 3 star hotel. Outdated/broken bathroom tools. Air conditioning did not work to cool and we visited in November, would hate to feel the heat during summer months. We’re told we had to leave our key in for AC to cool all day, we came back to key being removed from housekeeping and a hot room.
Response from Gibralfaro on 7 Nov,2022
Dear Guest,We are very sorry to hear that. Of course we will check your room. Always we try to fix everything as soon as it has broken.Sorry because of the hot days we are having in November, this is not usual, and of course we are going to speak with the whole Team to set this right.Regards

8/10 Good

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely hotel with beautiful views of Malaga. Lunch on the terrace was perfect.
Stayed 1 night in Oct 2022
Response from Recepción on 6 Oct,2022
Thank you very much. Your feedback is very important to us. We want to keep improving day by day.Best regards,

8/10 Good

Gry A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from Gibralfaro on 22 Oct,2022
Thank you for sharicng your opinion

10/10 Excellent

Andrew, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022