- Disliked: Staff & service
Besides of the view from the balcony into the ocean across the street everything else was mediocre. Let me explain my frustration about the service my family and I received here at this so called 3.5-4 star rating hotel that Expedia recommended. First of all, we are traveling through Male and only staying near the airport just for the night, then off the next day to our private island so we didn't ask for much just a good place to sleep in. My parents are divorced and separate and were coming with my sister on this trip as a surprise for her graduation last year. I specifically communicated with the hotel staff almost 2 MONTHS before our arrival to make sure that we have 2 rooms next to each other and 2 single beds in each room as my parents DONT sleep together!!. I also gave all my flight itinerary and info as requested by the staff because we paid for airport pick up as well. And guess what ? after a few message exchanged back and forth, as we arrived ON TIME at the airport, we had to call and wait for almost 40 minutes at night before the hotel staffs arrive to pick us up! its about 10 mins away and coulve cost roughly $5-7 to go straight to the hotel except we PAID for our service to be picked up late. Moreover our request for the small beds in each room next to each other was never fulfilled. The hotel staff not only DID NOT try to communicate through the messages I've sent but completely lied and said they didnt know when i arrived !! ran out of text!!