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Civitel Creta Beach

4.0 star property
On beach with seasonal outdoor pool, near Pankritio Stadium

Choose dates to view prices

Photo gallery for Civitel Creta Beach

Seasonal outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas
Creator video
Breakfast, lunch served; local and international cuisine, beach views
Breakfast, lunch served; local and international cuisine, beach views
Banquet hall
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Spa
The current price is S$373
includes taxes & fees
13 Jul - 14 Jul

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Bungalow, Garden View

1 bedroom, premium bedding, free minibar items, desk

Superior Bungalow, Garden View

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
TV
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Room (WaterFront View)

1 bedroom, premium bedding, free minibar items, desk

Room (WaterFront View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished patio
Soundproofed
Air conditioning
Minibar (some free items)
TV
Premium bedding
Separate bedroom
Blackout curtains
  • 20 sq m
  • Water view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Bungalow, Garden View

1 bedroom, premium bedding, free minibar items, desk

Comfort Bungalow, Garden View

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
TV
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed OR 3 Single Beds and 1 Single Sofa Bed

View all photos for Premium Bungalow, Beach View

1 bedroom, premium bedding, free minibar items, desk

Premium Bungalow, Beach View

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
TV
Premium bedding
Separate bedroom
  • 25 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Bungalow, Garden View

1 bedroom, premium bedding, free minibar items, desk

Premium Bungalow, Garden View

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
TV
Premium bedding
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Room, Garden View

1 bedroom, premium bedding, free minibar items, desk

Standard Room, Garden View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Minibar (some free items)
TV
Premium bedding
Separate bedroom
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Bungalow, Garden View

1 bedroom, premium bedding, free minibar items, desk

Bungalow, Garden View

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
TV
Premium bedding
Separate bedroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Suite, Beach View

View from room

Premium Suite, Beach View

Highlights

Furnished patio
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
TV
Premium bedding
Separate bedroom
  • 35 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed OR 3 Single Beds and 1 Single Sofa Bed

View all photos for Family Room

1 bedroom, premium bedding, free minibar items, desk

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 4 Single Beds

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About the area

Map
74, Andrea Papandreou str., Ammoudara, Malevizi, Crete Island, 71414

What's nearby

  • Natural History Museum of Crete - 6 min drive - 5.4 km
  • Heraklion Loggia - 7 min drive - 6.1 km
  • Heraklion Archaeological Museum - 7 min drive - 6.5 km
  • Heraklion Port - 9 min drive - 6.9 km
  • Palace of Knossos - 10 min drive - 11.0 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 20 min drive

Restaurants

  • ‪Πετούσης - ‬14 min walk
  • ‪Havana Beach Bar - ‬16 min walk
  • ‪Heaven Beach - ‬18 min walk
  • ‪Το Μιτατο Του Ρουβα - ‬11 min walk
  • ‪Δαφερμος - ‬16 min walk

About this property

Civitel Creta Beach

Upscale hotel near Natural History Museum of Crete
Located close to Pankritio Stadium and Hania Gate, Civitel Creta Beach provides free breakfast (local cuisine), a poolside bar and a terrace. With a beachfront location, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to a massage, a body scrub or a body treatment at the on-site spa. The on-site local and international cuisine buffet restaurant, Main Restaurant, offers breakfast, brunch, lunch, dinner and al fresco dining. Enjoy on-site activities, such as archery and beach volleyball. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as mini golf and a coffee shop/cafe.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • An outdoor tennis court, a local area shuttle and an electric car charging station
  • Access to a nearby health club, babysitting (surcharge) and tennis lessons on-site
  • Guest reviews speak highly of the helpful staff
Room features
All 150 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • TVs with digital channels
  • Wardrobes/cupboards, LED light bulbs and childcare services

All-inclusive details

All-inclusive room rates at Civitel Creta Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Miniature golf
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, German, Greek

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 250 metres
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • A la Carte Restaurant
  • Main Bar
  • Main Restaurant
  • Pool Snack Bar
  • Thematic Restaurant

Things to do

  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Seasonal outdoor pool
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night
  • Towels fee: EUR 0 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - EL097940066
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from March to November
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Creta Beach Bungalows
Creta Beach Bungalows Malevizi
Creta Beach Hotel
Creta Beach Hotel & Bungalows
Creta Beach Hotel & Bungalows Malevizi
Civitel Creta Beach Hotel
Civitel Creta Beach Hotel
Civitel Creta Beach Malevizi
Civitel Creta Beach Hotel Malevizi

Frequently asked questions

Does Civitel Creta Beach have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Civitel Creta Beach?

As of 2 Jul, 2025, prices found for a 1-night stay for 2 adults at Civitel Creta Beach on 12 Jul, 2025 start from S$372.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Civitel Creta Beach pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Civitel Creta Beach?

Self-parking is free at this property.

What time is check-in at Civitel Creta Beach?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Civitel Creta Beach?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Civitel Creta Beach?

Some rate plans available at this property are all-inclusive.

Where is Civitel Creta Beach located?

Located in Malevizi, this beachfront hotel is in the entertainment district and within 3 mi (5 km) of Pankritio Stadium, Nikos Kazantzakis Museum and Venetian Walls. Hania Gate and Panayia Akrotiriani are also within 6 mi (10 km).

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Civitel Creta Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 104 out of 214 reviews
Rating 8 - Good. 83 out of 214 reviews
Rating 6 - Okay. 13 out of 214 reviews
Rating 4 - Poor. 9 out of 214 reviews
Rating 2 - Terrible. 5 out of 214 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sotirios

Liked: Cleanliness, amenities, property conditions & facilities
great property and staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Tracy Jayne

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, clean, good amenities, lovely pool area and beach, terrace overlooking the beach for meal times. Good location lots of shops and a few bars.
Stayed 6 nights in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Civitel Creta Beach was an absolute wonder to stay in. The staff is what really made my experience stand out. I was in the EU for a couple weeks and I stayed here for only a few days and this place was by far the best place I visited. It was very clean and the food was amazing! The staff deserves all the credit for making my experience very special.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. The food at breakfast and dinner was superb! Our room was very clean. Lots of sun loungers by the pool and on the beach. They gym equipment on the beach is in poor condition which is a shame, as is the mini golf course. Also, on our final day we wanted to have the early breakfast at 0630. Unfortunately, staff only opened the breakfast room at 0640 and therefore we only had 10 minutes to eat as we needed to leave for the airport. Overall, a very good hotel and staff were very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly had the best time at this hotel. We loved the really varied buffet and also devoured the dessert buffet omg so good every night. The rooms were cute little mini-villas with a terrace that felt like you were in a pretty tropical garden. Lots of birds and butterflies on the grounds. We arrived late but there were still staff to greet us and there was even a goody bag with fruit and a sandwich. Super convenient to get to from the airport and then there was a bus stop right outside or you could easily walk westwards and get to the trails by the Almiros Gorge which had so much wildlife. You could step straight onto the beach with a dedicated lounger area and they provided towels to use on the beach. Our room had a fridge which was such a blessing to keep milk in as we are keen tea drinkers! All in all we had such a nice stay. I’d recommend the bus tour to chania and lake kournas which you can organise using one of the companies along the main road and they’ll pick you up from the hotel.
Stayed 7 nights in Apr 2025

10/10 Excellent

andri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Great and helpful stuff Great food
Stayed 6 nights in Sep 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities
The people were very friendly. I would recommend to anyone
Stayed 13 nights in Jun 2024

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the short walking distances to the beach, stores and bus stops. Its was on a perfect location. The service was wonderful and they helped us with everything we needed.
Stayed 7 nights in Jul 2024

4/10 Poor

Noe Cuellar

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property nice staff. . First night did not have internet to work with, tv had one Chanel, no hot water in the morning. Later they changed my room, too late, because I had to leave.
Stayed 2 nights in Oct 2024

6/10 Okay

DANIELLE

Liked: Staff & service
Nice place for family ….nice view . Old resort and AC doesnt work corectly . Very hot room in july .
Stayed 1 night in Jul 2024

8/10 Good

Ioannis

Liked: Cleanliness, staff & service, room comfort
Excellent room Good breakfast Good location. The hotel gardens were not ready. There is no gym!!
Stayed 1 night in May 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took amazing care of us the whole time, they upgraded us to a house right on the water, the food was the best we have had at any of the stays on this trip and we cannot recommend you going here more! Thank you ALL you were so good to us <3 See you next year!
Stayed 4 nights in May 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely had the best time here in Crete. The room i stayed in had everything you needed for a comfortable stay, the pool area is beautiful and the hotel is located right on the beach. You are walking distance from shops, restaurants and a supermarket is about a 20 min walk. There was a good selection of food for each meal and the staff are THE FRIENDLIEST people I’ve ever met. So welcoming and so kind.
Stayed 7 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creta Beach has a unique peaceful ambience with greener outdoor spaces. Hotel facilities and services are good. The property stayed in is quite old, only one power socket. Hotel is backing into to sandy beach and had a large swimming pool. There are daily evening shows to entain guests. Breakfast is excellent, other times we eat out, so can not comment. Staff are friendly and helpful.
Stayed 6 nights in Jun 2023

8/10 Good

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was low season but still excellent service. Breakfast bar huge availability of freshly laid out food. I expect very crowded in high season but served us very well at end of March. Sea and pool too cold. Excellent base from which to explore the island with hired car. Very good local restaurants. Did not use hotel amenities much but was our choice.
Stayed 7 nights in Mar 2022

10/10 Excellent

Andrew James

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is absolutely phenomenal in every way. The gardens are immaculate and well maintained, the pool is great and lots of parasols and sun loungers and the private beach is also great. The staff are incredibly helpful and friendly and the food is absolutely delicious and you have a lovely view of the sea at meal times. I can't recommend this place enough. Suitable for everyone and only a 10 minute taxi from Heraklion airport and you can book the transfer through the hotel. The facilities are amazing; lots of activities throughout the day like aqua zumba, yoga, mini golf, table tennis, volleyball etc etc. So many things to do - I even did a Greek lesson! 10/10 and would stay here every time. It's exactly like it looks in photos, if not better!
Stayed 7 nights in Jul 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to departure, the hospitality and service were high. Upon arrival, we immediately received a room upgrade and a voucher for a free dinner without asking. We arrived late at the location and the reception was attentive enough to inform us that - if we wanted - we could quickly use the buffet in the restaurant before the kitchen closed. Check-in was possible later. Very nice! Upon departure we received a nice bottle of Greek olive oil. Other wishes during our stay were also no problem. We even received a packed lunch one day when we visited the city. In short: super hospitable and it gave us a wonderful holiday feeling. The only downside was the leaking shower, which meant that the bathroom floor kept getting wet and we had to (unnecessarily) sacrifice a towel every time. Although reported twice, the leak was not resolved during our stay. It caused an inconvenience, but is especially inconvenient for the hotel itself if this is not repaired.
Stayed 6 nights in Oct 2023

10/10 Excellent

Annemieke

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing week at Creta beach hotel. We arrived in middle of night and were warm welcomed at the reception. We stayed in a bungalow/little villa which was 5 star experience. Really nice style and spacious. Bathroom amazing too. Location is perfect! It’s AT the beach with private beach for guests, nice swimming pool with bar. Very close to Heraklion to visit but also very central to make trips to other part of the island. Very close to airport. The beautiful mini golf at the hotel is also such a nice activity and looks so cool. We had an outstanding diner at the a la carte restaurant and also diner, lunch and breakfast at the normal/main restaurant was very good! Lot of choice and variation. Very good! Minor detail: the wine of the house was actually also very good..;-)..! But their wine menu is also TOP! Staff is super friendly, nice, helpful (the reception staff is SUPER! The girls and men are so kind and helpful! And so nice for kids too!). Giannis and his bartender team are great too! So friendly and know how to shake the best cocktails! Overall all staff was really good and friendly and make you feel at home. DEFINITELY recommend this hotel! If you like to wake up AT the beach/sea, ask for the rooms AT the beach. They are situated right at the beach. Really nice!
Stayed 8 nights in Apr 2023

4/10 Poor

Irene

Liked: Cleanliness
Disliked: Staff & service
The checkin was terrible due to a discrepancy between the booking with Expedia and the resort. Expedia was quick to provide info to the resort but the resort wouldn’t accept the information. We spent 2 hours at the checkin counter and asked to have a room and then I continued to work on getting a resolution, which didn’t happen until the next day. Gianni’s at the front desk was terrible, rude and disrespectful! However the other staff were very friendly at the buffet restaurant and at the bar pool. Mario at the bar was excellent! The room was very clean. Thongs were not fully open and so the a la cart restaurant was not available for us to book during our 3 night stay, there were no shows or theme restaurant available. The beach is beautiful, you can walk for miles in both directions but it was difficult to find a chair that wasn’t dirty, lots of bird poop. The buffet restaurant food was great but they have set hours for breakfast, lunch and dinner, so food is not available 24/7 as an all inclusive, I am used to having that service. We played mini putt golf and it was fun even though it is in rough shape. Ball went into the hole and never came out so we had to go and ask for another ball! We went out to a Thalassina Aura restaurant across the street and they had live entertainment and was a lot of fun! Crete is a beautiful island and would highly recommend!
Stayed 3 nights in Apr 2024

2/10 Terrible

Petros

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in July 11 around 2pm. They gave us a room for 3 even though in the records they had us for 2 and paid the extra charge. The room bangalow style looked rather old, there were aunts in the floor and AC unit was not working properly. It had a piece of tape on one site which I took a photo. We notified the reception about the aunts and AC and a lady came and sprayed around. They promised to take care of the AC. We thought they would and went to the beach. We came back and the AC was still bringing hot air. The phone in the room was not working and every time we need to contact the reception we had to walk in the hotter sun for about 500 meters. They said no problem we will check and fix the AC. We went out and came back 11pm. The room was awfully hot and had to walk back to the reception and this time yelled at them that this is unacceptable. They told us that they will move us to another room and gave us the keys but under the condition that we need to walk back and bring the old keys back to them. Instead of apologizing they appeared that they were doing us a favor and us moving to a proper room with AC working was conditional to bringing the card keys of the first room back. In addition they offered no help to transport our luggage to the room was not next door but to walk around to find it. The new room had no light working outside and took us sometime to find it. The new room was a bit bigger, clean and the AC was working fine. We did waste however one night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful design that was quaint, cozy, and welcoming. Onsite services were great, but we actually spent a lot of time traveling all over the island, and Civitel Creta Beach helped us with transportation throughout the entire journey. Everything was absolutely amazing! Whether you want to stay on resort and enjoy the amenities, or traverse the beautiful island that is Crete, Civitel Creta Beach is your spot!
Stayed 7 nights in May 2025

10/10 Excellent

Capucine Bénédicte

Liked: Cleanliness, amenities, property conditions & facilities
Grande gentillesse de l’équipe toujours très disponible et à l’écoute Cadre très agréable dans une palmeraie ,jardin bien entretenu Très jolie chambre dans un bungalow avec petite terrasse privative Restaurant gastronomique très bon Vue sublime sur la mer de la terrasse du restaurant Nous avons passé un sejour très reposant et très agréable ! Nous reviendrons ! Merci à toute l’équipe !
Stayed 7 nights in May 2025

10/10 Excellent

Ake Eva Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’ai adoré le calme et la sécurité qu’offre ce hotel, la propreté et un service très chaleureux. Que dire des barmans MARIOS et YANNIS très aux petis soins fabricants des cocktails excellents tels que le Salty Caramel. Pour ma part c'est un sans faute. 10/10
Stayed 2 nights in May 2025

10/10 Excellent

Chi Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) Very nice hotel 2) bathroom is modern 3) Like those individual bunglow 4) swimming is nice 5) has beach front
Stayed 1 night in May 2025

10/10 Excellent

Léana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel! Les équipements, les services et loisirs proposés sont top. Le personnel est très accueillant et s’est montré d’une gentillesse et d’une générosité remarquables. Merci pour ce séjour!
Stayed 4 nights in Apr 2025