Indoor pool, outdoor pool, pool loungers

Reviews of Paradiso Garden Hotel

4 out of 5
Paradiso Garden Hotel
Carrer Perla, 28, Palma de Mallorca, Palma de Mallorca, Mallorca

Reviews

8.8

Excellent

Rating 10 - Excellent. 101 out of 196 reviews" "
Rating 8 - Good. 75 out of 196 reviews" "
Rating 6 - Okay. 13 out of 196 reviews" "
Rating 4 - Poor. 3 out of 196 reviews" "
Rating 2 - Terrible. 4 out of 196 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing during our entire stay!
Stayed 3 nights in Oct 2023
Response from Guest Manager on 2 Mar,2024
Dear Sophia,We thank you for highlighting the friendliness and enthusiasm of our staff, they are definitely the main strength of our hotels. We will congratulate all of them on your behalf for their contribution to your well-being during your stay with us.We hope to welcome you again in the future. Best regards, Cloe Guest Manager

8/10 Good

Nassera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Feedback Paradiso Garden on 19 Oct,2023
Dear Nassera, Thank you for taking the time to share your positive experience with us. We hope to see you again very soon. Best regards, Cloe Guest Manager

6/10 Okay

Alessio

Travelled with group
Mallorca 2023
hotel was nicely located. breakfast was good. not in line with what I would expect from a 4 star hotels. the thing that bothered me the most was the shower. everytime we took a shower, the whole bathroom was flooded.
Stayed 6 nights in Sep 2023
Response from Feedback Paradiso Garden on 19 Oct,2023
Dear Alessio, Thank you for choosing Paradiso Garden and for sharing your feedback about your recent stay with us. We appreciate your insights as they help us improve our services.We are delighted to hear that you found our hotel's location to your liking and enjoyed the breakfast. However, we sincerely apologize for the inconvenience you experienced with the shower. This is certainly not the level of comfort we aim to provide to our guests. Rest assured, we are addressing this issue to ensure that it is promptly resolved. Your satisfaction is very important to us, and we take your feedback seriously.We hope that despite this issue, you had an overall pleasant stay and that you would consider returning in the future. Once again, thank you for your valuable feedback.Best regards,Cloe Guest Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel
Fresh and modern with friendly staff, comprehensive breakfast and lovely dinners on the terrace!
Stayed 5 nights in Sep 2023
Response from Guest Manager on 20 Sept,2023
Dear Mark,Thank you very much for taking the time to share your positive feedback with us! We are thrilled to hear that you had an enjoyable experience at Paradiso Garden.We are delighted that you appreciated our breakfast offerings and the dinners on our terrace. It's always our aim to create memorable dining experiences for our guests. Your kind words are a wonderful source of motivation for our staff, and we genuinely appreciate your support and recognition.We hope to have the pleasure of welcoming you back to Paradiso Garden in the future for another outstanding stay. Thank you once again for choosing us. Best regards, Cloe Guest Manager

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Guest Manager on 20 Sept,2023
Dear Suzanne, Thank you for sharing your thoughts after your recent stay at Paradiso Garden. We are happy to see that you had an enjoyable experience and hope to welcome you again in the future. Best regards, Cloe Guest Manager

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern , minimalist and comfortable hotel w/ all commodities for a good stay . Would stay here again but would not recommend a long stay as the area where it’s located is very crowded and made for German tourists mainly. Stayed for 5 nights on half board regime , lovely breakfast w/ good variety everyday just would improve the range for brunch such as more salads and pasta options as breakfast is from 8am-13 ;also would not recommend to have dinner included as same is a la cart and can be very restricted at times . It Would definitely be nicer if the hotel was not so “German tourist “oriented and more all nationalities instead. Lovely spa and outside pool , comfortable beds and nice rooms w / pool and see view in our case . Bar menu could also be improved, more choice needed .
Stayed 5 nights in Aug 2023
Response from Guest Manager on 31 Aug,2023
Dear David, We would like to express our appreciation for the comments you have made regarding your recent visit, as they help us to understand how our guests enjoy their stay with us. It is always our aim to achieve maximum guest satisfaction, and we are delighted to hear that you enjoyed your holiday at Paradiso Garden Hotel.On the other hand, we regret not having met your expectations regarding the variety of our gastronomy, as we continuously strive to offer the best quality and meet the dining preferences of all our guests. We will of course take your suggestions into account for future improvements. Finally, we would like to point out that we welcome guests of all nationalities to our hotel. Although we understand that your words refer more to the area, and we are sorry that this was not entirely to your liking. At Paradiso Garden, we try to make every experience pleasant, to ensure that all our guests return home with beautiful holiday memories. Once more, thank you for taking the time to share your thoughts, we are looking forward to welcoming you again in the future and offer you an even better stay in our hotel.Best regards, Cloe Guest Manager

6/10 Okay

Alisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The food was disgusting. A majority of the staff were very rude and not accommodating. Had to battle with them just to get the basics! They charge €3 for a bucket of ice… yes ice. The property itself was clean and in a good location but the poor customer service and food was a let down.
Stayed 5 nights in Aug 2023
Response from Guest Manager on 26 Aug,2023
Dear Alisha, Thank you for taking the time to share your comments. We value all feedback from our guests and appreciate your perspective.We are surprised by your comments about our customer service, as they do not align with the comments we usually receive from other guests. Our staff is a keystone of our hotel, known for their warmth and friendliness.As for the buckets of ice, it is important to note that our hotel operates on a different model than all-inclusive establishments. Therefore, some facilities or services may have an additional cost.We are pleased that you found our property clean and well located. However, we are disappointed to hear that our dinning experience and customer service did not meet your expectations. We will share your comments with our teams as we continually work to improve our services.Thank you for your time. We hope that you decide to visit us again, in order to have the opportunity to exceed your expectations in all aspects of your stay.Best regards, CloeGuest Manager

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice modern hotel . Staff were really helpful and friendly . Mainly German area -( in the German version of Magaluf apparently ) We were 40 somethings and it was no problem at all. No drunks , no shouting fighting ect. Holiday was silent at night.
Stayed 4 nights in Aug 2023
Response from Guest Manager on 25 Aug,2023
Dear Derek, Thank you for your positive review! We are thrilled that you enjoyed your stay at our modern hotel and that our staff's helpful and friendly service made your experience even better. We're glad to hear that you found the atmosphere at Paradiso Garden peaceful and quiet.We are happy to see that you had a pleasant experience overall, and we hope to have the pleasure of hosting you again in the future. Best regards, Cloe Guest Manager

8/10 Good

ANCA-CRISTINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful property, we particularly appreciated the cleanliness as well as the late check out by mid-day. Entry doors to each room are very noisy and they close with a large bang that borderline makes the walls tremble. The rooms have zero noise isolation, so do consider that before booking you vacation with this hotel. The whole complex is really nice, but once you get outside of the hotel complex you encounter drunken and noisy people everywhere. So from my personal perspective, although I like the hotel, the surroundings are horrible and therefor I will never return here.
Stayed 9 nights in Aug 2023
Response from Guest Manager on 25 Aug,2023
Dear Anca, We would like to thank you for taking the time to share your experience with us. At Paradiso Garden we are always willing to improve in order to continue to meet our guests' expectations, and your comment is undoubtedly a great help. We are glad to read that you enjoyed your stay at our hotel and that you especially appreciated our cleanliness. Regarding the noise of the doors and isolation, we will take your comment into account for future improvements. We are also sorry that you did not like the area, although the noise from the street is something that is not in our power, at Paradiso Garden we always try to make our guests' experience quiet and comfortable.Once again, thank you for your time. We hope to have the opportunity to welcome you again in the future, and to exceed your expectations. Best regards, Cloe Guest Manager

10/10 Excellent

Inder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Guest Manager on 3 Aug,2023
Dear Inder, Thank you for sharing your experience and for offering us a 10/10. We hope to welcome you back and offer you another great experience. Best regards, Cloe Guest Manager

8/10 Good

Cally

Stayed 4 nights in Jul 2023
Response from Feedback Paradiso Garden on 9 Aug,2023
Dear Cally, Thank you very much for sharing your experience with us. We are very happy to see that you enjoyed your stay. We hope to welcome you again in the future!Best regards, Cloe Guest Manager

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The property was excellent. I stayed in a swim-up room and made an excellent choice. The property was spotless and all areas well kept. The staff were attentive and polite at all times. Unfortunately the hotel is in the wrong area for me, my fault as I didn't research. S'Arenal is to Germany as Magaluf is to England.
Stayed 9 nights in Jun 2023
Response from Feedback Paradiso Garden on 29 Jun,2023
Dear Elaine, Thank you very much for choosing Paradiso Garden for your holiday and for taking the time to leave us such a positive review. We are very happy to hear that our staff was attentive to your needs, and that you were able to enjoy your stay with us. Your feedback will certainly be a great source of motivation, we will share your comments on your behalf. Thank you also for mentioning the cleanliness of our facilities, we are aware that this is a very important aspect and our team works hard to meet our valued guest's expectations. It is a pleasure to read that we have achieved this. On the other hand, we regret your dissatisfaction with the area, because unfortunately what happens outside our hotel is beyond our control.Thank you again for your visit, it has been a pleasure to have you at Paradiso Garden. We look forward to welcoming you again in the future. Best regards, Cloe Guest Manager

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

8/10 Good

Paige Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2022

8/10 Good

Mandeep Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, polite friendly staff who made us feel very welcome. Would recommend this hotel to all.
Stayed 4 nights in Mar 2022
Response from Guest Manager on 31 Mar,2022
Dear Mandeep, First, thank you very much for taking your time to recommend us .We are very happy to read that we felt welcomed and that you enjoyed your stay in our Paradiso Garden. We feel also very proud of our team, who always try to give their best in order to fulfil your wishes, and for sure we will let them know your positive comment. We are looking forward to welcoming you soon again. Best regards, Iliana Guest Manager in Paradiso Garden

8/10 Good

Mr A S Abu Shanab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Loved the hotel, staff was nice, food was good, area is a bit of a party town so please bare that in mind if you are booking here
Stayed 5 nights in Sep 2019
Response from Michelle Mota on 16 Sept,2019
Mr A S Abu Shanab , Thank you very much for your feedback. We appreciate your comments. Regards, Costumer Support,

10/10 Excellent

Mrs Sarah a sidey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Fabulous from start to finish, excellent customer service
Stayed 4 nights in Jul 2019
Response from Carlos Arias on 17 Jul,2019
Dear Mrs. Sarah, Thank you very much for sharing the experience of your recent stay with us. We look forward to welcoming you again soon! Kind regards, Carlos Arias Guest Manager Paradiso Garden

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Everything was perfect, friendly helpful staff, clean & beautiful space, very enjoyable time, thank-you x
Stayed 2 nights in Jun 2019
Response from Carlos Arias on 25 Jun,2019
Dear Melinda, Thank you very much for such a wonderful review! I am truly happy to read your comments about our staff and the hotel, as we strive to provide our guests with a caring and personalized service always. Thank you again for your feeback and we look forward to welcoming you again soonest! Best regards, Carlos Arias Guest Manager Paradiso Garden

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019
Response from Carlos Arias on 31 May,2019
Dear guest, Thank you very much for your positive rating! Best regards, Carlos Arias Guest Manager Paradiso Garden

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Net hotel, vriendelijk personeel
Stayed 4 nights in Apr 2024
Response from Guest Manager on 1 May,2024
Dear Wendy, Thank you for sharing your feedback with us. We are happy that you had a positive experience at Paradiso Garden. We hope to have the opportunity to welcome you again. Best regards, Cloe Guest Manager

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Guest Manager on 1 May,2024
Dear Katrin, Thank you for sharing this 5/5 review. Your satisfaction is our principal goal, and your feedback is of great value for us. We hope to welcome you again in the future. Best regards, Cloe Guest Manager

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Urlaub und ein tolles Hotel
Stayed 5 nights in Apr 2024
Response from Guest Manager on 1 May,2024
Sehr geehrter Erik,Es ist schön zu lesen, dass Sie einen schönen Urlaub bei uns hatten. Wir würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen, um eine ebenso positive Erfahrung zu machen. Mit freundlichen Grüßen, CloeGuest Manager

10/10 Excellent

Lotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect service!
Stayed 2 nights in Apr 2024
Response from Guest Manager on 1 May,2024
Dear Lotte, Thank you for sharing your feedback with us. We are happy to see you had a good experience and that you highlight our services. Your satisfaction is our goal, and we hope to welcome you back in the future for another wonderful stay at Paradiso Garden. Best regards, Cloe Guest Manager

8/10 Good

Franz-Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, ideal in der Vorsaison.
Stayed 7 nights in Apr 2024
Response from Feedback Paradiso Garden on 20 Apr,2024
Sehr geehrter Franz, Vielen Dank, dass Sie diese tolle Bewertung Ihres letzten Aufenthalts im Paradiso Garden geteilt haben. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben. Das gesamte Team arbeitet sehr hart, um sicherzustellen, dass wir einen erstklassigen Service und ein warmes, unvergessliches Erlebnis bieten.Nochmals vielen Dank, dass Sie unser Hotel für Ihren Urlaub ausgewählt haben, und wir freuen uns, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßeCloe Guest Manager

8/10 Good

Silke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen schönen Aufenthalt und würden das Hotel jederzeit wieder buchen
Stayed 6 nights in Mar 2024
Response from Guest Manager on 12 Apr,2024
Sehr geehrte Silke, Es freut uns zu lesen, dass Sie einen positiven Aufenthalt im Paradiso Garden hatten. Zu lesen, dass Sie in Zukunft wiederkommen werden, ist unsere größte Belohnung. Wir freuen uns auf Ihren nächsten Besuch. Nochmals vielen Dank, dass Sie uns Ihre Meinung mitgeteilt haben und dass Sie sich für Paradiso Garden entschieden haben. Mit freundlichen Grüßen, CloeGuest Manager

10/10 Excellent

Natascha Gesine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles und modernes Hotel, sehr guter und freundlicher Service, moderne Küche, helle, saubere Zimmer im Industrial Stil, alles liebevoll künstlerisch gestaltet.
Stayed 4 nights in Mar 2024
Response from Guest Manager on 6 Apr,2024
Sehr geehrte Natasha, ein positives Feedback wie das Ihre ist unsere schönste Belohnung und wir wissen es wirklich zu schätzen. Es freut uns zu hören, dass Sie einen positiven Aufenthalt hatten. Es ist wahr, dass wir im Paradiso Garden alles mit Liebe machen, und wir freuen uns zu wissen, dass Sie besonders die Küche, die Sauberkeit und den Service unseres Personals geschätzt haben. Wir hoffen, dass wir Sie in Zukunft wieder bei uns begrüßen dürfen. Mit freundlichen Grüßen, CloeGuest Manager

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous vous recommandons cet hôtel pour son design, sa propreté, ses équipements et surtout l’amabilité de tout le personnel. L’hôtel est situé à 200m de la plage et de sa longue promenade piétonne où vous trouverez de nombreux restaurants.
Stayed 4 nights in Mar 2024
Response from Guest Manager on 6 Apr,2024
Chère Sophie, Nous tenons à vous remercier d'avoir recommandé notre hôtel et d'avoir pris le temps de nous faire part de votre commentaire.Nous sommes très satisfaits d'avoir répondu à vos attentes en termes d'emplacement, de propreté et d'équipements. Nous vous remercions également d'avoir mentionné notre personnel, ce sera une grande motivation pour eux. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. Salutations, Cloe Guest Manager

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Guest Manager on 30 Mar,2024
Estimada Raquel, Muchas gracias por elegir Paradiso Garden y por ofrecernos la máxima puntuación en Expedia. Es una gran satisfacción para nuestro equipo saber que hemos cumplido con sus expectativas durante su estancia. Esperamos tener la oportunidad de volver a recibirles en un futuro, y poder ofrecerle otra experiencia positiva. Saludos, Cloe Guest Manager

10/10 Excellent

Clemens

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit sehr freundlichem Personal!!!
Stayed 1 night in Mar 2024
Response from Guest Manager on 15 Mar,2024
Sehr geehrter Clemens, Zunächst einmal möchten wir uns für Ihr Kompliment an unser Team bedanken. Sie arbeiten jeden Tag daran, dass sich unsere Gäste jederzeit gut betreut fühlen. Wir werden Ihre Kommentare an alle weitergeben, wir sind sicher, dass sie sich freuen werden, wenn sie wissen, dass ihre Bemühungen geschätzt werden.Es ist uns eine Freude zu lesen, dass wir Ihre Erwartungen in den verschiedenen Bereichen unseres Hotels erfüllt haben. Wir hoffen, Sie bald wieder im Paradiso Garden begrüßen zu dürfen!Mit freundlichen Grüßen, CloeGuest Manager

4/10 Poor

Jonas

Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Leider waren wir am Ende der Saison in dieser Unterkunft und so war dann leider auch der Service! Die Karten für das Abendessen waren komplett veraltet und wurde wohl am ersten Tag der Saison ausgedruckt, sodass einige Gericht gar nicht verfügbar waren. Der Pool vor unserem Zimmer war nicht ordentlich gereinigt. Frühstück wurde leider auch nur sehr langsam oder gar nicht nachgefüllt und wurden von Tag zu Tag schlimmer.
Response from Guest Manager on 5 Mar,2024
Sehr geehrter Herr Jonas, wir bedauern aufrichtig die Unannehmlichkeiten, die Sie während Ihres Aufenthalts am Ende der Saison erlebt haben. Was die Sauberkeit des Pools im Swim-Up-Raum betrifft, möchten wir die Gelegenheit nutzen, um Ihnen zu erklären, dass wir den Pool täglich reinigen und pflegen. Was Ihre Anmerkungen zum Service beim Abendessen betrifft, so werden wir die Geschehnisse überprüfen, damit sich die oben erwähnten Vorfälle nicht wiederholen. Wir schätzen Ihr Feedback sehr und freuen uns darauf, Ihnen bei Ihrem nächsten Besuch ein noch zufriedenstellenderes Erlebnis bieten zu können.Vielen Dank, dass Sie Ihre Bedenken mit uns geteilt haben.Mit freundlichen Grüßen, CloeGuest Manager

8/10 Good

Annina

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Guest Manager on 31 Oct,2023
Dear Benjamin, Thank you for sharing your positive experience with us and for choosing our hotel. We hope to welcome you again in the future for another positive stay. Best regards, Cloe Guest Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint rom, veldig god frokost, rolig område og kort vei til stranden, flyplass og Palma
Stayed 7 nights in Oct 2023
Response from Feedback Paradiso Garden on 31 Oct,2023
Dear customer, We are very happy to see that you had a pleasant stay, and that we met your expectations in terms of room, facilities, and location. We are also glad that our breakfast was to your liking, as we work hard to offer a wide variety of delicious options for our guests to start the day in the best way.Thank you for sharing your experience with us, we look forward to seeing you again!Best regards, Cloe Guest Manager

10/10 Excellent

Dirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben das Hotel auf Empfehlung von Freunden gebucht und waren voll und ganz zufrieden! Kann man nur empfehlen!
Stayed 4 nights in Oct 2023
Response from Feedback Paradiso Garden on 19 Oct,2023
Sehr geehrter Dirk, Wir freuen uns sehr, dass Sie sich für Ihren Aufenthalt im Paradiso Garden entschieden haben, und sind erfreut zu hören, dass wir Ihre Erwartungen erfüllt haben. Unser oberstes Ziel ist es, dass unsere Gäste glücklich nach Hause zurückkehren.Vielen Dank für Ihr Vertrauen und die Weiterempfehlung unseres Hotels. Wir freuen uns darauf, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Cloe Guest Manager

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, gute Lage, leckeres Essen
Stayed 5 nights in Sep 2023
Response from Guest Manager on 7 Oct,2023
Sehr geehrter Philip,Vielen Dank für Ihre freundlichen Worte! Es freut uns zu wissen, dass Sie einen angenehmen Aufenthalt im Paradiso Garden hatten und dass Sie vor allem unser Essen genossen haben. Wir sind sehr stolz darauf, dass Sie das Ergebnis der Bemühungen unserer Köche, die kulinarischen Wünsche unserer Gäste zu erfüllen, genießen konnten.Wir freuen uns darauf, Sie in Zukunft wiederzusehen und hoffen, dass Sie eine weitere schöne Zeit bei uns verbringen werden.Mit freundlichen GrüßenCloe Guest Manager

10/10 Excellent

Mette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super dejligt hotel. Lækker morgenmad og hjælpsomt og sødt personale…. Gode drinks i baren. Tæt på strand og gode restauranter
Stayed 4 nights in Sep 2023
Response from Guest Manager on 6 Oct,2023
Dear Mette, Thank you for your feedback about your holiday at our hotel Paradiso Garden. The satisfaction of our guests is our main goal, and there is nothing better than knowing that we have achieved it. We are very happy that the hotel and the staff were able to meet your expectations during your stay. We hope to see you again very soon!Cloe Guest Manager

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtig hotel, wij hadden een swim up kamer. Mooie ruime kamer, heerlijk bed, iedere dag werd de kamer keurig schoongemaakt, mooie badkamer, lekker zitje bij het zwembad. Ontbijt erg lekker en uitgebreid. Tophotel!!
Stayed 8 nights in Sep 2023
Response from Guest Manager on 5 Oct,2023
Beste Ingrid, Hartelijk dank voor uw vriendelijke woorden! We zijn blij om te horen dat u heeft genoten van uw verblijf in ons hotel en dat u alle faciliteiten die wij bieden heeft gewaardeerd, van de ruime kamers tot het zwembad en het heerlijke ontbijt. Ons team streeft ernaar om onze gasten de best mogelijke ervaring te bieden en uw feedback motiveert ons om dit te blijven doen. We kijken ernaar uit om u in de toekomst weer te zien voor een uitzonderlijke ervaring in ons hotel.Vriendelijke groeten, Cloe

10/10 Excellent

Rebecca Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekte Unterkunft! Super sauber und tolle Einrichtung. Perfekter Standort, super zentral. Immer wieder gerne!
Stayed 3 nights in Sep 2023
Response from Guest Manager on 29 Sept,2023
Sehr geehrte Rebecca, Vielen Dank, dass Sie uns Ihre Bewertung mitgeteilt haben. Wir freuen uns zu lesen, dass Paradiso Garden der perfekte Ort ist, um Ihren Urlaub zu verbringen. Wir möchten uns auch dafür bedanken, dass Sie die Arbeit unseres Housekeeping-Teams gewürdigt haben. Unsere Teams bemühen sich jeden Tag, unseren geschätzten Gästen den besten Aufenthalt zu bieten, und wir freuen uns, dass dies bei Ihnen der Fall war. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Cloe

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Guest Manager on 20 Sept,2023
Dear PetraThank you for sharing your this positive feedback after your recent stay at Paradiso Garden. We are happy to see that you enjoyed, and hope to welcome you again in the future. Best regards, Cloe Guest Manager

10/10 Excellent

Anna-Katharina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen wunderbaren Urlaub mit 3 Mädels im Paradiso Garden. Die Suite war super praktisch für 3 Personen eingerichtet und alles war sehr sauber. Wir kommen wieder.
Stayed 4 nights in Sep 2023
Response from Guest Manager on 15 Sept,2023
Sehr geehrte Anna-Katharina, Vielen Dank, dass Sie unser Paradiso Garden bei dieser Gelegenheit zu Ihrem Hotel der Wahl gemacht haben und für Ihre freundliche Empfehlung an die Reise-Community von Expedia. Dieses positive Feedback motiviert uns, unseren geschätzten Gästen weiterhin wunderbare Erlebnisse zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenCloe Guest Manager

10/10 Excellent

Melissa

Stayed 4 nights in Aug 2023
Response from Guest Manager on 29 Sept,2023
Dear Melissa, Thank you for sharing this positive feedback after your recent stay at Paradiso Garden. We are happy to see that you enjoyed, and hope to welcome you again in the future. Best regards, Cloe Guest Manager

8/10 Good

Ninon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hårda sängar men annars superbra
Stayed 5 nights in Aug 2023
Response from Guest Manager on 7 Sept,2023
Dear Ninon,Thank you for sharing your feedback with us. We are glad to hear that you had an overall positive experience during your stay.Please know that your feedback is valuable to us, and we will take it into consideration as we continually strive to enhance our guests' comfort. We hope that, despite this, you were able to enjoy the other aspects of your stay with us.Thank you for choosing Paradiso Garden, and we look forward to the opportunity of hosting you again.Best regards,Cloe Guest Manager

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr modernes Hotel mit ausgezichneter Lage. Das Personal war auch sehr freundlich. Nicht unbedingt für Partygäste geeignet, da es eher ein Familienhotel ist.
Stayed 4 nights in Aug 2023
Response from Guest Manager on 3 Sept,2023
Sehr geehrter John, Vielen Dank, dass Sie sich die Zeit genommen haben, uns dieses positive Feedback mitzuteilen. Wir freuen uns sehr, dass Sie Ihren Aufenthalt, unsere Lage und den Service unseres Personals genossen haben. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Cloe

10/10 Excellent

Francesco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima, da provare anche il ristorante 😁
Stayed 6 nights in Aug 2023
Response from Guest Manager on 3 Sept,2023
Caro Franceso, È fantastico sapere che ha apprezzato le delizie culinarie preparate dai nostri chef, che cercano sempre di offrire un'ampia varietà di piatti. Non vediamo l'ora di riaccoglierla e di farle vivere un'altra esperienza così positiva.Saluti, Cloe Guest Manager

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. Only a diverse range of food in the evening would be an opportunity for improvement.
Stayed 6 nights in Aug 2023
Response from Guest Manager on 25 Aug,2023
Dear Martin, Thank you for sharing your experience with us. Guests' is our main goal and your comments help us to achieve this. We're delighted to hear that you had a positive experience overall.We have also taken note of your remarks about the dining experience and sincerely regret reading that we did not meet your culinary expectations on this occasion. Furthermore, we want you to know that we take your comments very seriously, as we want our cuisine to continue to be a very special treat for our guests.Thank you for choosing us, we hope to have the opportunity to receive you again in the future to be able to make your stay even more special. Best regards, Cloe Guest Manager

8/10 Good

Nerissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked it!
Stayed 5 nights in Aug 2023
Response from Guest Manager on 23 Aug,2023
Dear Nerissa, Thank you for sharing your positive experience with us. We are very happy to see that you had a nice stay at Paradiso Garden, and hope to have the opportunity to receive you again. Best regards, Cloe Guest Manager

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Feedback Paradiso Garden on 9 Aug,2023
Estimada Alicia, Muchas gracias por compartir su experiencia con nosotros tras su última visita. Su satisfacción es nuestra mayor recompensa. Esperamos recibirles nuevamente. Saludos, Cloe Guest Manager

8/10 Good

Ben

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel ist gut, wir hatten auf jeden Fall Spaß und einen guten Aufhalt. Trotzdem gibt es ein paar Schwachstellen, die ich gerne ansprechen will: - Wenn man noch im Zimmer schläft und geputzt werden soll und sagt dass sie bitte später kommen soll, kommt niemand. - Bei der Ankunft darf man nicht am Frühstück teilnehmen. Finde ich sehr schade, eigentlich will man nach einem langen Flug erstmal was essen. Dann aufgefordert zu werden zu zahlen finde ich keinen guten Start. - Personal ist größenteils unfreundlich. Wenn man raucht, z.b. am Pool wird man nicht freundlich ermahnt sondern sehr unfreundlich angemacht, auch wenn man es nicht wusste. - Für jeden kleineren „Fehler“ der nicht gern gesehen wird, wird man ermahnt und unfreundlich angemacht. - Frühstück ist so lala. Auswahl ziemlich bescheiden. Brot ist trocken. Wir hatten natürlich trotzdem Spaß, auch weil das Hotel am Ballermann ist. Für Leute die aber nur auf den Ballermann wollen und im Hotel vielleicht noch den/die ein oder andere kennenlernen möchte, ist das Hotel eher nichts. Für den Preis hätte ich mir ehrlich gesagt noch mehr erwartet.
Stayed 9 nights in Jul 2023
Response from Feedback Paradiso Garden on 9 Aug,2023
Sehr geehrter Ben, Zunächst einmal möchten wir Ihnen dafür danken, dass Sie uns Ihr Feedback mitgeteilt haben. Bezüglich des Frühstücks am Tag Ihrer Ankunft möchten wir Ihnen mitteilen, dass die Check-in-Zeit wie in den meisten Hotels auf den Balearen um 14:00 Uhr ist und das Frühstück an diesem Tag daher nicht inbegriffen ist. Für Gäste, die vor der Check-in-Zeit anreisen, bieten wir jedoch die Möglichkeit, an unserem Frühstücksbuffet für 12 teilzunehmen. Es tut uns leid zu hören, dass das Frühstück nicht ganz Ihren Erwartungen entsprochen hat. Wir wissen, dass dies ein sehr wichtiger Aspekt der Erfahrung unserer Gäste ist, und wir schätzen Ihr Feedback, da es uns helfen wird, uns zu verbessern.Was das Rauchverbot in den Gemeinschaftsräumen betrifft, so haben wir es eingeführt, um das Wohlbefinden aller unserer Gäste zu gewährleisten, und deshalb weisen wir alle darauf hin, dass es einen speziellen Bereich für Raucher gibt. Wir nehmen Ihre Anmerkungen jedoch zur Kenntnis, um sie mit den Teams zu besprechen, die für die Information der Gäste zuständig sind, damit diese sich nicht wieder so fühlen, wenn sie über das Zimmer informiert werden. Es freut uns zu lesen, dass Sie einen schönen Urlaub hatten, und wir hoffen, dass wir Sie wieder bei uns begrüßen können, um Ihnen eine noch schönere Erfahrung zu bieten. Mit freundlichen GrüßenCloe Guest Manager

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2023
Response from Guest Manager on 3 Aug,2023
Dear Tiffany, Thank you for sharing your experience and for this 5/5 review on Expedia. We hope to welcome you again very soon. Best regards, Cloe Guest ManagerGuest Manager

10/10 Excellent

Lena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kommen gerne wieder
Stayed 4 nights in Jul 2023
Response from Feedback Paradiso Garden on 2 Aug,2023
Liebe Lena, Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt und uns die beste Bewertung gegeben haben. Wir freuen uns darauf, Sie wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen, Cloe Gues Manager