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Puerto Azul Suite Hotel

4.0 star property
Family-friendly hotel with 2 outdoor pools and free breakfast

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Aerial view
1 bedroom, minibar, in-room safe, free cots/infant beds
1 bedroom, minibar, in-room safe, free cots/infant beds
Reception
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Parking included
  • Housekeeping

Room options

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Showing 2 of 2 rooms

View all photos for Suite

1 bedroom, minibar, in-room safe, free cots/infant beds

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Outdoor play area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Suite, Pool View

Terrace/patio

Suite, Pool View

Highlights

Balcony
Outdoor play area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Beds

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About the area

Map
Calle Pere Melia, Puerto de Pollensa, Pollensa, Mallorca, 7470

What's nearby

  • Pollensa Port - 6 min walk - 0.6 km
  • Playa del Port de Pollença - 10 min walk - 0.9 km
  • Formentor Beach - 9 min drive - 7.0 km
  • Alcúdia Beach - 14 min drive - 13.0 km
  • Alcúdia Port - 14 min drive - 13.3 km

Getting around

  • Sa Pobla Station - 21 min drive
  • Palma de Mallorca (PMI) - 56 min drive

Restaurants

  • ‪Cappuccino - ‬5 min walk
  • ‪Stay - ‬7 min walk
  • ‪Cappuccino - ‬6 min walk
  • ‪Gran Café 1919 - ‬7 min walk
  • ‪Little Italy - ‬4 min walk

About this property

Puerto Azul Suite Hotel

Upscale family-friendly hotel near Pollensa Port
Located close to Playa del Port de Pollença, Puerto Azul Suite Hotel provides a free breakfast buffet, a poolside bar and a rooftop terrace. Active travellers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Restaurante, offers breakfast and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and a front desk safe
  • Outdoor furniture, a 24-hour front desk and tour/ticket information
Room features
All 148 rooms feature comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • 32-inch TVs with digital channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

Catalan, English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 1 November and 18 March.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Puerto Azul Aparthotel Pollensa
Puerto Azul Pollensa
Puerto Azul Suite Hotel Pollensa
Puerto Azul Suite Hotel
Puerto Azul Suite Pollensa
Puerto Azul Suite
Puerto Azul Suite Hotel Hotel
Puerto Azul Suite Hotel Pollensa
Puerto Azul Suite Hotel Hotel Pollensa

Frequently asked questions

Does Puerto Azul Suite Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Puerto Azul Suite Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Puerto Azul Suite Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Puerto Azul Suite Hotel?

Check-in start time: 2:00 PM; check-in end time: 7 AM. Late check-in is available during limited hours.

What time is check-out at Puerto Azul Suite Hotel?

Checkout is at noon.

Does Puerto Azul Suite Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Puerto Azul Suite Hotel located?

This family-friendly Pollensa hotel is located by the sea, within a 15-minute walk of Pollensa Port and Playa del Port de Pollença. Formentor Beach and Golf Pollença are also within 9 mi (15 km).

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Puerto Azul Suite Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 96 reviews
Rating 8 - Good. 38 out of 96 reviews
Rating 6 - Okay. 8 out of 96 reviews
Rating 4 - Poor. 0 out of 96 reviews
Rating 2 - Terrible. 1 out of 96 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Very clean room and hotel, kind and helpful staff, great pool, fantastic breakfast. Graçias!
Stayed 5 nights in Aug 2022

10/10

Wonderful stay at a magical location. Everyone from Entertainment staff to the food staff couldn’t do enough to make our stay great! Thank you all!!
Stayed 10 nights in Aug 2022

10/10

Awesome as always, been coming for years and use same hotel
Stayed 7 nights in Sep 2022

10/10

Just excellent!
Stayed 9 nights in Jun 2022

10/10

The hotel was lovely, plenty of sun beds at any time of the day. The pools were very nice, and clean. Room was spacious, and had great air conditioning. Fridge, Kettle etc Again clean. The staff were very friendly, and the food was fabulous, so much choice! Would definitely go back there.
Stayed 14 nights in Sep 2022

10/10

The hotel is ideal for families. A nice pool area and inflatables allowed which is nice. The animations teams does a decent job throughout the day and at the nightly minidisco. The kids (5&7) loved it. Buffet at breakfast and dinner was good. Sufficient choice that will keep most happy. Quality was decent if not gourmet. Only two blocks or a few minutes stroll to the promenade/beach/restaurants if you want a change of scenery.
Stayed 6 nights in Jul 2022

6/10

Hi, the location of Azul is fantastic - right near the beach and beautiful restaurants by the beach at Puerto Pollensa. The staff at Azul are great but this hotel wasn’t really for us, but that doesn’t mean to say it isn’t right for others. There are tons of activities and entertainment for families who love that but we like it quieter. The main issue for us is the pool isn’t big enough for the complex and unless your towel is on a sun bed at 8am, forget getting a space. I think the hotel should stop this happening as we only swam in the pool twice all week and went to a friends pool instead.
Stayed 7 nights in Jul 2023

10/10

Stayed 7 nights in May 2024

10/10

Stayed 2 nights in Sep 2023

8/10

This hotel was well set up for families with small children. The staff organised many activities in the day with some good shows in the evening. There were plenty of sun loungers and the hotel was convenient for local shops, restaurants etc....
Stayed 6 nights in Aug 2023

8/10

Stayed for 6 nights half board at the end of April. We have stayed at several hotels in pollenca and this is by far the best location. The room was lovely and clean and the staff were all fantastic but I would have to say I didn’t think the food was good compared to other hotels. I would definitely stay here again but would be room only or bed and breakfast.
Stayed 6 nights in Apr 2023

8/10

Stayed 7 nights in Apr 2023

8/10

Goed ontbijt. Kamer prima.
Stayed 2 nights in Oct 2022

10/10

Stayed 7 nights in Oct 2022

10/10

Stayed 2 nights in Oct 2022

10/10

Stayed 1 night in Sep 2022

10/10

Stayed 8 nights in Sep 2022

10/10

Stayed 1 night in Aug 2022

10/10

Stayed 7 nights in Aug 2022

10/10

Stayed 8 nights in Aug 2022

2/10

Stayed 1 night in Jul 2022

6/10

Stayed 6 nights in Jun 2022

10/10

Perfekt läge i Port Pollenca. Ett par gator upp från stranden men bara några minuters promenad. Gillade det mesta med hotellet förutom miljön runt poolen som jag upplevde som lite trång och oorganiserad… själva poolen var jättebra och allt annat var också bra. Vi trivdes och skulle gärna komma tillbaka. Majoriteten av gästerna var britter. (Juni 2022).
Stayed 3 nights in Jun 2022

10/10

Great location, clean hotel, friendly staff, good food and great entertainment for all ages.
Stayed 7 nights in Apr 2022

8/10

Sehr schöne Anlage und in ein paar Minuten fußläufig am wunderschönen Strand. Vor allem Abendbufett nicht besonders abwechslungsreich. Essen sehr auf englische Gäste ausgerichtet. Nettes und freundliches Personal.
Stayed 8 nights in Mar 2022