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Reviews of Hotel Los Pinos

3 out of 5
Hotel Los Pinos
Reparto San Juan Calle San Juan No. 314, Gimnasio Hercules 1c. al sur, 1/2c., Managua

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 34 reviews" "
Rating 8 - Good. 14 out of 34 reviews" "
Rating 6 - Okay. 2 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Ok place for short stay
Stayed 1 night in Dec 2023

8/10 Good

Ward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Los Pinos is a good fit for the thrifty traveler.
Check in took some time my reservation was not easy to find. I had been in transit for 24 hours with many problems with gate changes etc. The more I stay in Minagua I realize Los Pinos was the best for me.
Stayed 2 nights in Sep 2023

10/10 Excellent

Arian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at reception was very professional and very nice
Stayed 1 night in Aug 2023

4/10 Poor

mohamed

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lack of hot water, constant power outage
Stayed 3 nights in Jun 2023

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem
This is a hidden gem. It is located in a safe area of Managua and within walking distance to restaurants and bars (Zona Hippo). Parking is limited but your vehicle will always be safe. Rooms are clean and staff is eager to help and make your stay better. This has been my hotel of choice for the last three years and will continue for many more.
Piscina
Piscina
Sala 2
Sala 1
Stayed 2 nights in Mar 2023

10/10 Excellent

Fernando, Homestead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff , They make you feel like a king . Everyone call me by my name . Great service !!!
Stayed 4 nights in May 2022

8/10 Good

Kim

Stayed 1 night in May 2022

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable hotel. excellent breakfast included. And quiet! For the first time in three months in Nicaragua I was able to sleep without earplugs. walking distance to Metrocener Shopping Mall. Excellent Korean restaurant and Chinese restaurant nearby, and a gym is just three minutes walk away.
Stayed 3 nights in Mar 2022

10/10 Excellent

Arian, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood, the staff, it is located in a very convenient location , close to shopping malls etcetera
Stayed 2 nights in Nov 2019
Response from Gracias por alojarse con nosotros on 27 Nov,2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

6/10 Okay

Jonathan

Travelled with group
Liked: Cleanliness
Shameful experience
I usually go to Nicaragua to visit my friends there so everytime I go my friends go and visit me at the hotel for a couple of hours, so there was a receptionist thursday morning which is not so professional she listens to her music so loud, so she made me feel so uncomfortable and so ashamed when my two friends (women) took me to the hotel after taking me to different places helping me to fix some stuff with immigration they were so kind to take me everywhere and help so I told them to go to my hotel stay there for a bit so we can later go somewhere and drink something, those girls were my best friends from Nicaragua so when we arrived at the hotel the receptionist denied access to them to my room, saying it was prohibited to bring guests inside of my room, I must mention that I pay for two people for my room so if I wanted one of them could stay with me, even though when I first did check in I asked do I have to register my guests as I always do at the Marriott, Sheraton or any other normal hotel I stay. But she said no, so she denied access to my friends even though they were not going to sleep there we were going to be there for for a little bit so I felt so ashamed with my friends there that we had to leave, that receptionist is not any friendly she never smiles she never says good morning or anything as the other receptionist that work there do. At no hotel I had felt so ashamed as I felt at this hotel I travel to Nicaragua every month but I'm not returning to this hote
Stayed 5 nights in Sep 2019

8/10 Good

Fabiola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ceanliness and the property condition were excellent, also the staff is very nice, I just didn' t like the breakfast.
Stayed 1 night in Sep 2019
Response from Hotel Los Pinos on 24 Sept,2019
Thank you for your comment, it will help us to improve. It will be a pleasure to assist you again.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Hotel Los Pinos on 7 Jun,2019
Muchas gracias por su puntuación, es un gusto para nosotros saber que ah disfrutado su estancia en Hotel Los Pinos y esperamos poder tenerlo nuevamente con nosotros. saludos.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Los Pinos, Managua
The hotel is a small family run hotel in a nice area, it is very clean, the staff are friendly although not much English is spoken but we managed to understand each other. Only breakfast is served, there is no longer a restaurant, the bar consists of a fridge with a choice of tinned beer or wine. The pool is a nice size, and you can relax on loungers in the garden surrounding the pool. The rooms are a decent size the showers are a good size although the water pressure can vary. Overall a very good hotel for the money, not too far away from a few good bar restaurants.
Stayed 7 nights in May 2018
Response from Hotel Los Pinos on 18 May,2018
Thank you very much for visiting us, we are very happy that you liked the hotel. The hotel team los pinos appreciates your comment.

8/10 Good

alex, panama

Liked: Cleanliness, staff & service, room comfort
Nice but slow
Overall excellent staff. Location of the hotel was tranquil... but not well known by taxi drivers.
Stayed 5 nights in Jan 2018
Response from Hotel Los Pinos on 17 Mar,2018
good evening sir alex Very grateful for your visit, we will invest in advertising aimed at taxi services so that our hotel is better known and you can get to rest in our hotel as soon as possible. We wait for you soon.

10/10 Excellent

d., canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent staff!
We have been to Managua many times but this is our first stay at Hotel los Pinos. We will always stay here in the future. Naomi and Michael speak excellent .English and were attentive to our needs and comfort. Quiet, safe,impeccably clean. So happy we found this small boutique hotel. Great mattresses and bed linen.
Stayed 2 nights in Jan 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service
Solo traveler in Central America
Very quaint structure with inviting lobby and common areas. Only secure parking for 3 cars, almost didn't get a spot. Super fast wifi in rooms and common areas Room itself lacks charm that the hotel has. Headboard was loose and damaging wall. 2 table lamps looked like dollar-store fire hazards, one didn't work. Bed comfortable. AC very nice. Very friendly/helpful staff
Stayed 1 night in Jul 2017

8/10 Good

Irwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel in Managua
Friendly and helpful service. Clean rooms and quiet surrounding, with restaurants within walking distance. My friends and I all agree that its great value and would definitely stay again.
Stayed 1 night in Jun 2017

10/10 Excellent

Osias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and wonderful place to be
The personnel were extremely helpful. Great people.

10/10 Excellent

Osias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Excellent location, secure, and very good service
Response from General Manager on 31 Jan,2017
Many thanks Mr. Osias his comment, hope that soon can you visit us again.

8/10 Good

Julie, Wenatchee, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Stay in Managua
I stayed here for only one night and it was a pleasant experience. The hotel has a small, pretty pool in the courtyard. The room was clean and comfortable, breakfast was tasty, WIFI worked. I experienced one problem, in that when I checked out, I was charged $12. in taxes and I thought that I had paid Expedia (isn't that what "taxes included" means?) I was disorganized as I was checking out; it was my first day in Managua, so I didn't get clarification on this issue. There was definitely a miscommunication, but between which parties (hotel/customer, hotel/Expedia, Expedia/customer???) Make sure you know. Besides that, it was a great place to stay!
Response from Management Hotel los Pinos on 19 Jan,2017
Thank you very much for your comments, your words make us acquire commitment with our clients. You request apology by the unforeseen in the process of communication to the time of your check Out, hope that in his next trip to repair this unforeseen of any form with you.

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel , el check in fue fácil y rápido , los trabajadores Alex , Joel , Rodrigo y los demás del staff del hotel fueron muy amables y estaban siempre atentos para lo que necesitábamos mi estadía y la de mi familia fue agradable de lo mejor todo muy limpio , definitivamente volveré a hospedarme en el futuro

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Esta todo muy cuidado y limpio, el personal es atento, desayuno muy bueno, lo que las habitaciones no tienen neveras
Stayed 1 night in May 2023

10/10 Excellent

Esmilda

Stayed 1 night in Dec 2022

2/10 Terrible

Aymara

Stayed 14 nights in Sep 2022

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Apr 2022

10/10 Excellent

Francisco

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
La atención del personal es insuperable
Stayed 3 nights in Mar 2022

8/10 Good

Aldrin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne adresse
Personnel très accueillant et serviable, chambre spacieuse et confortable, très joli cadre et emplacement un peu loin du centre mais proche du quartier animé. Nous avons passé un agréable séjour dans cet hôtel
Stayed 2 nights in Oct 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Hotel Los Pinos on 13 Jun,2019
Estimado Victor García. muchas gracias por su puntuación perfecta, nos complace saber que disfruto mucho su estancia con nosotros y esperamos pueda visitarnos nuevamente. Un cordial saludo.

4/10 Poor

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy ruidoso
El hotel es muy ruidoso, se escucha toda la gente pasar a un lado de la ventana, la secadora de pelo del cuarto de al lado parece que está en tu cabecera, el hotel está bien pero las habitaciones muy ruidosas, serviría que les cambien las ventanas a doble cristal para aislar el ruido de afuera.
Stayed 2 nights in Mar 2018
Response from Hotel Los Pinos on 19 Mar,2018
Buenas noches estimado Eduardo Haremos los cambios que nos suguiere garantizandole que la proxima vez que visite nuestro hotel va a descansar a gusto como usted se lo merece . Quedamos muy agradecidos con su sugerencia. Le esperamos.

8/10 Good

pricasbo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no saben utilizar la aplicación de expedía
Las habitaciones cómodas, el personal amable; pero no saben utilizar la página de expedía, ya que reserve una habitación para 3 personas, y cuando estaba haciendo el check out, me iban a cobrar una persona extra disque por que la habitación asignada era una habitación doble, y tenía que pagar; aunque yo en la página de expedía había hecho la reservación para 3. Eso no es problema del huésped, es problema entre el hotel y la aplicación... desafortunadamente toda la buena impresión que tenía del hotel se vino al piso después de esta situación ya que siempre tuve que pagar de más....
Stayed 1 night in May 2017

10/10 Excellent

Jose Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y excelente precio
me gusto muchisimo excelente atencion es un hotel de primera mis padres y yo quedamos fascinados.
Muchas Gracias por su comentario, el placer fue nuestro, haberle atendido a usted, esperamos que pronto nos vuelva a visitar. Gracias.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bon emplacement dans un quartier calme.
Oasis dans Managua. Très bon choix pour arriver ou se rendre à l'aéroport.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable, serio e íntegro.
Response from General Manager on 10 Nov,2016
Buenas Tardes, muchas gracias por compartir con nosotrops sus comentarios, para nosotros fue un placer el poder servirle.